So if you are looking for some backgrounds for your Zoom and Teams calls, then here are some lovely pictures of the beach and pier at Weston-super-Mare that I have taken over the years.
With the rapid change to emergency remote delivery because of the coronavirus pandemic seeing universities being forced to undertake an emergency response to teaching. We saw that many had to quickly and at scale move to remote and online delivery. Many staff were thrown into using online tools such as Zoom and Teams with little time to reflect on how best to use them effectively to support learning.
As we move away from reactionary responses and start the future planning of courses and modules that may be a combination of online, hybrid and blended than we need to ensure that the staff involved in the delivery of learning are able to design and plan for high quality and effective online or hybrid courses. In addition we will need to put contingency plans in case another emergency response is required if there is a second spike in covid-19 infections resulting in a second lockdown.
I did start to think if mapping could be useful in helping staff plan their future course and curriculum design.
When I was delivering the Jisc Digital Leadership Programme, we used the concept of Visitors and Residents to map behaviours and the tools people used. The Visitors and Residents mapping exercise in the main covers digital communication, collaboration and participation. In 2015 following delivering with Lawrie Phipps, the Jisc Digital Leadership Programme I thought about how we could use a similar concept to map teaching practice and curriculum design. The result of this was a blog post published about how to map the teaching and learning.
This post resonated with quite a few people, such as Sheila MacNeill (than at GCU) and Henry Keil from Harper Adams.
Monday I was off to London once more. On Tuesday I am presenting a keynote at an Inside Government event. The event takes place in the City of London, which can be challenging to get to for a 9:30am start, so I went up on Monday to stay overnight. I popped into our London office for a quick meeting before heading off to my hotel. I was intending to walk from the office to the hotel, but it was pouring with rain so I caught the tube.
Tuesday was the Inside Government event and my presentation was called Education 4.0 – Key Trends in the Current Digital Landscape
My presentation covered stuff I have talked about before.
Reflecting on what we understand by Education 4.0 and the potential impact on universities?
Discussing how universities should harness the power of their data and use analytics to tackle some of the big strategic challenges within the organisation
Asking the key questions: How will teaching be transformed? What does personalised adaptive learning look like? Could we re-imagine assessment? How do we build an intelligent campus?
Designing a strategy that will enable organisations to start laying the foundations for the future that is Education 4.0
Compared to other Inside Government events I have attended, I thought attendance was quite low. However I got some positive feedback and some interesting questions.
I think we are also starting to see more resistance and wariness of the use of data and analytics for learning and teaching. The ethical and secure use of data is critical, but even so, there are still concerns that need to be addressed, and might never be addressed.
The BBC reported on a recent fine imposed on UEA for a data breach.
University students whose personal details were emailed to hundreds of their classmates have been paid more than £140,000 in compensation.
A spreadsheet containing student health problems, bereavements and personal issues was sent to 298 people at the University of East Anglia in June 2017.
Insurers have since paid out £142,512 to affected students from UEA, which said it had reviewed data practices.
Talking to colleagues, there use to be rectification notices for these kinds of breaches, now we are seeing the ICO making decisions like this one.
These kinds of news stories demonstrate challenges with data and the use of data by universities and colleges, as well as possible data literacy issues amongst staff.
Central Hall, Westminster, London
Thursday I was back to London for a meeting with the Department for Education. Jisc meets regularly with our funders across the United Kingdom.
The Parsnip in Weston-super-Mare
Friday I didn’t have far to travel, as I went to Weston College, for a Microsoft Teams event. This event, part of a roadshow run by Microsoft demonstrated some of the key functions of the tool and how some academics were using it. I did feel that I had heard many of these conversations before, with other tools such as Virtual Campus, Moodle, Slack, even the Twitter. I think what was missing is the strategic approach to the embedding use of these tools across the whole of the organisation. How do you get everyone to use the tools you provide effectively.
My top tweet this week was this one.
I need to get my eyes tested, I read that as cat’s milk…
I was working from home for a lot of the week. I had originally planned to attend Wonkfest, but some administrative technicalities meant I didn’t manage to book a place at the event and I had to glance in remotely.
Following my meeting last week in London at the Office for Students I was interested to see the following press release from them on mental health issues in higher education.
Today the Office for Students has published an Insight brief, Mental health: are all students being properly supported? Our Insight briefs give an overview of current issues and developments in higher education, drawing on the data, knowledge and understanding available to us as the regulator for universities and colleges in England. Mental health is consistently among the top concerns raised by students and the OfS has an important role in identifying systemic gaps in student support or advice. Alongside the Insight brief, we have published an analysis of access and participation data for students with declared mental health conditions.
With the rise in students reporting mental health problems, there is a real challenge in supporting these students. We know that many support service staff are seeing many more mental health emergencies compared to a few years ago. More funding for support services is of course one solution, but there is also the need to consider the well being of students overall and ensuring that those students who are at risk, are supported much earlier. Does the current structure of higher education courses contribute to well being or negatively impact on it?
The view from Mead Reach Bridge looking towards Valentine Bridge in Bristol.
This week, we melted, we had a new Prime Minister, we had a new government and I didn’t go to London.
Monday I was back into the office to do what I initially thought was going to be a demonstration of Jira and Confluence, but in the end turned more into a discussion on how people are using the tools across Jisc.
Had to make a phone call on Monday, something which in work I don’t actually do that often. I make lots of audio conferences and skype calls, but I don’t use the phone as much as I have in other roles. I am part of a telephony project at Jisc and as a result I am now using Teams for making and receiving calls. It was a seamless experience, and it was nice making a call using a sound cancelling headset with microphone, rather than holding a handset or mobile phone to my head! I did feel that it was somewhat odd to use my laptop to dial the number rather than a number pad. A few years back I was looking a telephony and I remember thinking back then that there was a real culture shift needed by organisations moving from traditional PBX (Private Branch Exchange) system to a modern telephony system used through Teams. Even now I think there is still need for a culture shift that isn’t easy for some people to just get and then move on.
This week, eleven years ago I wrote a blog post about the CherryPal mini PC which cost $249.
I wrote a blog post in response to a tweet I had seen earlier this year about using facial and emotion recognition with gauge the degree of student engagement in a lecture.
This week ten years ago I saw this video from Steve Boneham about something called micro-blogging…
“Anonymised” data lies at the core of everything from modern medical research to personalised recommendations and modern AI techniques. Unfortunately, according to a paper, successfully anonymising data is practically impossible for any complex dataset.
The article discusses the how data which has been anonymised data can in a number of methods be deanonymised to identify real people.
This has implications for universities and colleges, who are looking at using deanonymized data for intelligence and informed decision making.
If you think of anonymised data tracking students movement across campus, using wifi, this could be easily deanonymized using attendance data, swipe card data, PC logins, library card data.
Something to think about. The research is published in the journal Nature Communications.
Thursday, I was going to go to London for a meeting with colleagues from the DfE. However due to the heat we decided to have the meeting virtually. Though there are advantages in meeting face to face, the fact we now have the technology to make meetings virtual means that we don’t need to cancel or re-schedule meetings. There are also affordances with virtual meetings, I like using the chat to post relevant links rather than interrupt the flow of the meeting. The fact the links are “live” and saved, means people don’t a) need to copy them down or b) wait until the links are e-mailed to them after the meeting.
I spent some time working on abstracts and proposals for various conferences I am attending in September. Working for an organisation like Jisc, I obviously need to talk about stuff we’re doing at Jisc. I kind of miss the keynotes I was doing ten years ago, when I had a lot more freedom on the topics and subjects I was presenting on. Back then I spent a lot of time talking about the future of learning, which the main thrust was that change is going to happen, but the important part of that journey was people, academics and students. The technology facilitates and provides affordances, but in the end it’s people who will want to change the way they do things and people will need to demonstrate leadership if they want change to happen. For the conferences in September I will mainly be talking about Education 4.0.
Friday I was back in the office in Bristol working on my preparation for my end of year review. This year has been interesting as I changed roles in March so did not complete my previous objectives and inherited a number of new objectives.
I was reminded of the problems heat can cause this week with this photograph from seven years ago in 2012, my Google Nexus One got so hot I had to put it in the fridge….
Monday I was off to our Bristol office. There was quite a bit of disruption across the city with Extinction Rebellion demonstrating across the centre.
I was into the office to deliver some training on Jira for personal use. Though Jira and Confluence make great tools for projects I have been using it myself over the last few years to manage my work and individual projects.
As the main focus was on productivity, we did discuss manging e-mail and tasks. I use an Inbox Zero approach that I discovered back in 2007 when listening to a podcast.
I recently wrote two blog posts on Inbox Zero on my tech stuff blog, the first I discuss how I deal with e-mail.
Confluence is a wiki platform for creating documentation and some companies even use it for their actual website. Jira is an issue tracking system. You can embed macros in Confluence that can show details about your Jira issues.
I did manage to get out of the office and get a coffee at a new coffee place that has opened this year.
Spiller & Cole Coffee Shop
This week on my technology stuff blog I published a post about a QR Code which failed to work ten years ago with a specialised QR Code reader on my iPhone 3GS, but worked fine with the in-built QR Code reader in the iPhone 8 camera.
In the next few weeks I have a fair few meetings in London, so I have been booking travel and hopefully it will be slightly cooler than recently, as travelling in this heat is a real nightmare.
Last week I followed my colleague, Lawrie, on Twitter as he attended an event on Microsoft Teams.
I could argue various points, but these are my early thoughts. I’m remaining engaged with Microsoft Teams, I’m looking to see if this can be a “Digital Ecosystem” as we envisaged during the Co-design work.
I have always seen the VLE as a concept more than an individual product and I do like the term “Digital Ecosystem” as it kind of describes that viewpoint. If you say VLE or LMS then people think of products such as Blackboard, Canvas or Moodle. For me the VLE was something more than an individual product, it was a series of ways of working online using a range of online tools and services that were inter-connected. Teams is one such tool that can be connected into such a VLE concept.
The view from St Phillips Bridge
Facial recognition was again in the news, this time the The House of Commons Science and Technology committee expressed their concerns on the technology.
The police and other authorities should suspend use of automatic facial recognition technologies, according to an influential group of MPs. The House of Commons Science and Technology committee added there should be no further trials of the tech until relevant regulations were in place. It raised accuracy and bias concerns.
Also this week everyone was talking about FaceApp with lots of different news outlets reporting on the app and concerns people had about it. There was concerns about the biased algorithim that the app used to make people “hot” was in fact racist. There was worry over privacy and security over the use of images and even if there was Russian collusion! Of course some people thought it was all a bit of fun!
My top tweet this week was this one.
With the introduction of the new @GWRHelp IET trains we now have these wonderful HST 125 trains as our local commuter services around Bristol and North Somerset. Ace. pic.twitter.com/R2fjBrVavo
Monday I was off to Lumen House, location of the Jisc offices in Harwell. This was for me, my first meeting of the Jisc Group Senior Leadership Team. In my new role I am now part of GSLT. We are going to be discussing strategy.
During a break I did read this article from BBC News.
…independent analysis found matches were only correct in a fifth of cases and the system was likely to break human rights laws.
Relying on new technology for some stuff can be excused, but using unproven technology that could result in negative impacts on people’s lives is inexcusable. Actually relying on technology without a human element is also inexcusable. The number of times we hear the phrase “well the computer says…”. We need to remember that computers and software are designed by people and people can be wrong, biased and will make mistakes.
Temple Way in Bristol
Tuesday I was back in our Bristol office and had a few meetings across the day on various subjects from our student partner programme to the Twitter.
The meeting about the Twitter was interesting as it reminded me of the many blog posts I have written about using Twitter. My overall perspective after using the Twitter for over twelve years now is that I still don’t know how to use the Twitter and saying “the Twitter” really annoys people.
Wednesday with no meetings in the diary, I decided to work from home. The office when busy can be noisy and distracting. Sometimes that is a positive thing, and sometimes distractions allow you to interact and engage with people, sometimes though you just need to crack on and get the writing done.
One of the main things I have been working on this week is mapping the Learning and Research TCP to the SIFA Framework. This will allow us to have consistency across all the TCPs in Jisc. However one area which the SIFA is lacking in is the research side, so further work will need to be done in that space.
Despite having left the project six months ago, I still get the odd e-mail about the Intelligent Campus project, having been linked to the project for so long I am not surprised. It’s an area which still interests me and I do like to keep on top of what is happening in this space not just in the HE sector, but also wider as with Smart City developments.
The University of Bristol tweeted out this week
We have been awarded £100 MILLION by @ResEngland, our partners and philanthropists!
They have been awarded £100million by Research England to research and develop cutting-edge tech, which will benefit society and change the world, at the new Bristol Digital Futures Institute, which will be in Bristol’s new Temple Quarter development.
Lots of discussion about the recent announcement that Alexa will start offering NHS Health Advice.
People will be able to get expert health advice using Amazon Alexa devices, under a partnership with the NHS, the government has announced.
Certainly the use of voice assistants has been growing in recent years, but also concerns about privacy, and this will only add fuel to that fire.
On Thursday I followed my colleague, Lawrie, on Twitter as he attended an event on Microsoft Teams.
It was another Monday and another day travelling to London. I was interviewing a candidate for a job. Preparation and post-processing (?) always takes longer than you think it will.
On Tuesday I spent some time preparing for the a knowledge call on presentation skills that I am leading on.
These two blog posts were very influential on my presentation style
Back in 2010 I was invited to deliver a 15 minute keynote, which was then shortened to 12 minutes as other presenters had over run. I always think it’s just selfish of other presenters to run over their time slot, it’s unfair to the other presenters and the audience. A good chair will ensure that this doesn’t happen, and should cut presentations short if needed.
I always plan for the time allocated so I don’t run over. Now the accepted model for powerpoint presentations is 2-5 minutes per slide, so if I was presenting according to the accepted model I would have had no more than six slides.
I am also going to use this link about a presentation on presentations at a recent Jisc TEDx event A duck goes quack…
Some final thoughts on presentations
When presenting read your slides out.
Make sure you fill with slides with as much text as possible, just so you can ask people at the back can they read them.
Ensure graphs and diagrams are taken from a document so that the details are unreadable even from the front row.
Cover your presentation with organisational branding, so that everyone knows where you are from and can be distracted from the actual content.
Okay…
Seriously do think about your presentation. Think of the session as a story.
Don’t read your slides out, use the slides to inform and talk to the audience about the stuff you did or are doing. The slides should inform this not be all the talk written down. Despite everyone saying don’t read your slides, people still do it.
Less is more, sometimes more is better. So don’t cover your slides in lots of text. One slide with six bullet points has less impact then six slides with a single piece of information. Use less words (or even just a single word) and expand this when you present.
Images can be very powerful and can replace words.
Don’t use clipart though, go somewhere like Pixabay or Unsplash and find some decent photographic images.
When using graphs and diagrams, don’t just copy them from your report or Excel spreadsheet, simplify them. Do they add to the story you are telling?
Wednesday I was in the Bristol office. It was nice to meet people, as I haven’t been in the Bristol office for a while now.
Thursday I was back in London for the Jisc Horizons meeting on assessment. The aim of the meeting is to explore the future of assessment in universities and colleges and how technology could be used to help address some of the problems or opportunities we face. My main role for the day is to act as a scribe noting down the comments and ideas from the participants.
It was an exhausting day, but I do feel that we delved deep into the assessment space and identifying some of the challenges and problems universities and colleges face. We also identified some of the opportunities that are out there as well. What can Jisc do in this space, well we’ll discover that later this year.
I also wrote a blog post reminiscing about the Jisc Pedagogy Experts meeting I had attended back in 2007, twelve years ago.
On Friday I was back to the Bristol office, twice in a week. I had various back to back meetings.
In the afternoon we had the knowledge call on presentation skills. Though attendance was low the format appeared to work well. I used a tweetchat format, but used Teams as the platform.
Another Monday and another day back in London. The weather was awful, it’s June, it’s supposed to be dry and sunny, but all I had on Monday was rain and then more rain.
Tuesday was going to see me flying off early to Edinburgh for a meeting on Wednesday, however a last minute cancellation, meant that I changed my travel plans. I was also supposed to be going to our Harwell office on Friday, but that meeting was cancelled as well.
We had a short meeting about place, I mentioned in a previous weeknote about the Bristol One City project.
Having more time this week, enabled me to crack on with some reading and writing, as well as reflection about future events and meetings I am attending. I was reading and reviewing a range of internal documents.
One document I reviewed again was the government’s EdTech Strategy.
For me some key areas need further discussion and development, how does technology support learning and teaching and the importance of digital leadership (which is not quite the same thing as leadership).
Friday saw us discussing the usage of Teams in higher education as a… Well I was going to say replacement for the VLE, but that implies that the VLE is one thing and Teams is another thing, but they are not the same thing.
I have always thought of the VLE as more of a concept rather than a specific product. A virtual learning environment (VLE) can have a range of functions and services. Certain products and fulfil some of these functions, others may plug into the product or live alongside it. So you could have Moodle as your core within your VLE, but have WordPress connected in to provide a blogging platform and Mahara to be the portfolio tool.
Microsoft Teams has many functions that enable it to be used as a core of the VLE, into which other functions could be connected or plugged in. It has all the functions you expect from a VLE or LMS, such as content, communication (individual and group) and assessment.
The Apps ecosystem certainly enables a much wider range of functions, though certainly apps and functions appear to be “missing”.
Microsoft Teams is the digital hub that brings conversations, content, and apps together in one place. Create collaborative classrooms, connect in professional learning communities, and communicate with all staff – all from a single experience in Office 365 Education.
There are already universities and colleges out in the sector using Teams as their VLE, I am interested in not just who is using Teams as their VLE, but also how they are using it, and how embedded it is into practice.
One of the feature of Amazon Photos which I use to back up my digital image archive is it shows what photographs you took on the same date in previous years.
Twelve years ago in 2007 I was drinking coffee at my desk in the old Gloucestershire College Brunswick building in the heart of Gloucester Anyone else remember BBC Jam?
Fifteen years ago this week I was taking photographs of a building site to demonstrate the differences between a range of digital cameras.
This photograph was taken with a Sony Cybershot camera.
This one was taken with the digital photo feature of a digital video camera.\
This was taken with a Canon EOS 300D DSLR.
I also used a proper DSLR lens with optical zoom to show the difference between optical and digital zoom.
This was taken from the same location as the photos above.
My top tweet this week was this one.
Ooh the outside of the WHSmith in Weston-super-Mare looking very nice. Re-opens on Monday, looking inside though, not much has changed they still have the same @WHS_Carpetpic.twitter.com/Gy1UMc2WMx
So the week started with a 9am meeting, which was cancelled 15 minutes before it started… This seems to be happening a lot more in this new role than in my previous role. I appreciate that illness and other problems can result in the cancellation of a meeting at the last minute, but I find that a lot of the meetings I am scheduled to attend are cancelled for no obvious reason. Many times I have travelled, booked rooms, turned down other meetings or even events, then I find out that the meeting has been cancelled! I have started to notice patterns and I have started to de-piroritise certain meetings. What this means is that I have accepted them (sometimes tentatively) in my diary, however I will put in new meetings or events that clash when required.
Spent some time planning a series of knowledge calls for the Learning and Research Technical Career Pathway. These will involve looking at digital ecosystems, presentation skills and Jira training.
Our infrastructure people were running a drop in session for any Office 365 problems. I was having issues with adding Twitter to a new team in Teams. We want to use the Twitter App as we want to have tweets with a specific hashtag posted to the Teams stream. However it wasn’t working very well. When you added the Twitter app to the team it resulted in a connection error. My initial thought was that certain apps were being blocked, but that wasn’t the case. We solved this problem, thanks to the drop in SharePoint/0365 surgery. The issue appeared to be a corrupt team (well it was me, Lawrie and Andy McG so no surprises there then). The solution alas was to delete the team and start a new one. This was not too much of a hardship as it was a new team we created anyhow. So now we have a nice shiny new team to which we can add apps.
Thursday I was off to Hatfield, with the University of Hertfordshire Value Study starting on Friday at 9am there was no practical way of getting there in time travelling up in the morning, so I went up the day before. This job does require a fair bit of travelling, I have been to Scotland, Ireland, across England, Wales and event Brittany in France. I generally (now) go to London about once a week. There was one week where was there for six days in a two week period, so travelled up and down a lot on the railway. I am lucky in that we have a great team for booking travel and accommodation, which makes life a lot easier. In a previous job, there was no such luxury.
Friday was all about the first day of the University of Hertfordshire Value Study. A 9am start and a 5pm finish, meant that the day was long and quite tiring (especially combined with a 150 mile drive home afterwards) but rewarding. We covered a range of topics, with a focus on the Janet network and the supporting services. I delivered a session about the Intelligent Campus describing how our R&D work supports the sector through community events, guides and blog posts and a mailing list.
These have been used for Hertfordshire in their smart campus plans.
