Tag Archives: mental health

Not quite a four day week – Weeknote #35 – 8th November 2019

Big Wheel in Cardiff

I was working from home for a lot of the week. I had originally planned to attend Wonkfest, but some administrative technicalities meant I didn’t manage to book a place at the event and I had to glance in remotely.

Following my meeting last week in London at the Office for Students I was interested to see the following press release from them on mental health issues in higher education.

Today the Office for Students has published an Insight brief, Mental health: are all students being properly supported? Our Insight briefs give an overview of current issues and developments in higher education, drawing on the data, knowledge and understanding available to us as the regulator for universities and colleges in England. Mental health is consistently among the top concerns raised by students and the OfS has an important role in identifying systemic gaps in student support or advice. Alongside the Insight brief, we have published an analysis of access and participation data for students with declared mental health conditions.

With the rise in students reporting mental health problems, there is a real challenge in supporting these students. We know that many support service staff are seeing many more mental health emergencies compared to a few years ago. More funding for support services is of course one solution, but there is also the need to consider the well being of students overall and ensuring that those students who are at risk, are supported much earlier. Does the current structure of higher education courses contribute to well being or negatively impact on it?

Image by StartupStockPhotos from Pixabay
Image by StartupStockPhotos from Pixabay

I have discussed with colleagues the concept of the four day week, allowing employees to take advantage of the efficiencies that technology can bring to productivity. Interestingly in Japan, Microsoft found that productivity jumped 40% following a four day week experiment.

The other thing that Microsoft Japan do is restrict meeting to 30 minutes only. Do you have long meetings or do you try and keep them short?

Talking of Microsoft,  I participated in a meeting with Microsoft talking about the educational use of Teams following the successful event last week organised by Jisc at Keele University. There are some interesting new features coming to Teams, which were announced at the Microsoft Ignite Conference including private channels and bookings. Though not really a VLE, even Microsfot are keen to point out that it isn’t a VLE, it has quite a bit of the functionality you would look for in a VLE. The ability to plug in other tools and services, can make Teams the heart of a digital ecosystem.

Image by HeikoAL from Pixabay
Image by HeikoAL from Pixabay

Alexa and other voice assistants can be useful (as well as annoying), but did you know you can silently issue ‘voice commands’ using a laser?

Lasers can silently issue ‘voice commands’ to your smart speakers | Engadget 

On Thursday I was going to be going to a meeting at our Bristol office, alas the person I was going to meet was ill and cancelled. I thought about still going to the office, well I had a desk booked, but it was raining, so decided to work from home.

I finished off the agenda for my Senior TEL Group meeting that is happening in December. This group consists of a mix of people including PVCs Teaching and Learning, as well as TEL people, students and a few Jisc staff as well.

Twitter

I posted a post on the Twitter to the blog.

So is the Twitter taking over your life?

Image by Julia Phillips from Pixabay
Image by Julia Phillips from Pixabay

Friday I was off to Cardiff for a meeting with the Welsh Government on their funding of Jisc. Over the last few months I have had similar meetings with funders in Scotland and England.

My top tweet this week was this one.

Boosting Student Retention and Achieving Strategic Goals Through Data and Analytics

London
View of London from the QEII Conference Centre

This was the title of a presentation I gave at the recent Higher Education Conference and Exhibition on the 16th October 2019.

HE Conference
HE Conference

My presentation was entitled Boosting Student Retention and Achieving Strategic Goals Through Data and Analytics and covered the following areas:

  • Tackling the student mental health challenge by utilising data to enhance student support mechanisms
  • Transforming learning experience and helping students learn more through personalisation and analytics
  • Utilising practical mechanisms for engaging with staff and students in order to make smarter procurements in tech

My talk was only 15 minutes so I had to cover a lot in quite a short time. I decided that I would expand upon my talk and include some links to the reports and research I mentioned. Continue reading Boosting Student Retention and Achieving Strategic Goals Through Data and Analytics

What we’re actually saying is… – Weeknote #10 – 10th May 2019

Corn Street in Bristol
Corn Street in Bristol

With  the bank holiday, a shorter week starting on the Tuesday. It was a pity the weather wasn’t better for the bank holiday weekend, so was slightly annoyed as I arrived for work in bright sunshine.

Tuesday was very much about touching base with people in person. Yes you can do this online or remotely, but there is something about that happenstance that occurs within an office environment.

There was some discussion about the ALT Conference this year, which is taking place in Edinburgh. Alas I won’t be going this year as I will need to be close to home as my youngest starts secondary school, and as most people know, transition is a challenging time for all. I have been going to ALT since 2003 when I presented at the conference in Sheffield. Since then I have been to virtually every conference , except 2004 in Exeter and 2013 in Nottingham. I missed Exeter in the main as I wasn’t presenting and I hadn’t really enjoyed the 2003 experience. I missed 2013 as I had just started a new job at the beginning of September in 2013, so couldn’t get funding. Since joining Jisc in 2015, I did go to Manchester that same year, Warwick in 2016, I enjoyed Liverpool in 2017 and returned to Manchester in 2018. This blog post describes my #altc journey.

I had an interesting discussion over lunch on wellbeing and mental health, and the potential of data and analytics in supporting (staff who support) students in this space.

As I said in a previous weeknote:

Weeknote #05 – 5th April 2019

I think it’s important that when we say something like…

Working on how data and analytics and other technology related approaches can support mental health and well-being for staff, students and researchers.

That what we’re actually saying is something more like…

Working on how data and analytics and other technology related approaches can provide insight, intelligence and inform those staff and services that work in this space and support the mental health and well-being of staff, students and researchers.

Later in the week, HEPI published a policy note on Measuring well-being in higher education. For me one of the key points was this.

The conflation of mental health and well-being is not helpful for tackling either low levels of well-being or supporting those suffering mental ill-health.

 The two issues are related, but they are not the same thing. Interventions can support both issues, but different approaches often need to be taken in order to increase well-being compared to supporting those with mental health issues.

Next week I am off to the University of Hertfordshire to participate in a series of workshops looking at the value of Jisc to our members. I was asked to facilitate sessions relating to that old chestnut of mine, the Intelligent Campus, but will also be supporting sessions on Learning and Teaching and Next Generation Learning Environments. Whilst preparing for this session on Wednesday I was reminded of the reports that have been published in this space by Lawrie Phipps.

The first was the report on the Next generation [digital] learning environments: present and future challenge.

Next generation [digital] learning environments: present and future challenge.

The report was a response to the challenge of the following questions:

  • What would an environment do for staff and students?
  • What kind of learning experiences would an environment need to support?
  • What learning and teaching practices aren’t currently supported in environments?

The report makes for interesting reading

The changing nature of student and staff behaviours was something highlighted by many commentators; technology-led pedagogies, and emphasis on system features was another; and of course many people in the sector were commenting on the rise of analytics and the role that data may play in future systems.

As Technology Enhanced Learning continues to develop, it is clear that some form of digital learning environment will remain core to institutional practices; the levels of integration, features and porosity will continue to change, driven, and potentially driving the behavioural shifts we see in staff and students.

The second report which was researched as a result of the earlier work, with the aim to gain a detailed understanding of current teaching practices in universities and colleges.

Listening to teachers: A qualitative exploration of teaching practices in higher and further education, and the implications for digital

Listening to teachers: a qualitative exploration of teaching practices in HE and FE and the implications for digital. The concluding remarks make for interesting reading and provide food for thought for all those who are supporting and embedding the use of technology for learning and teaching.

Practitioners are struggling with the disconnect between what they need to do in the spaces their institution provides and what is possible. Staff have to work harder to deliver the kind of teaching they want to in spaces that are not always appropriately configured. Some of this difficulty is a result of limits on space as a resource, however, there is also an element of staff not always knowing what is possible in the spaces available.

Interviewees identified a lack of opportunity to reflect on and analyse their teaching practice. While there are forums and staff development opportunities, limited time is officially allocated to formatively evaluating how a course was delivered and received, beyond the metrics used for more formal summative evaluation.

The organisational distance between instructional designers, education technologists and the people teaching in HE and FE is clearly present in (the) data.

Institutionally provided systems are not single-stop places for practitioners, who use open web and commercially provided platforms as teaching and learning places. This is not new6, but it continues to have implications for the ways that institutions support and recognise teaching practices that leverage digital places and platforms.

 I would recommend you read the whole report.

Also too some time looking at various university documents in preparation for a visit to the University of Hertfordshire next week. They certainly have some interesting ambitions for their student experience.

traffic jam in the rain
Image by Holger Schué from Pixabay

I smiled at the Wonkhe article on university car parking rankings.

Our calculations are based on the supply of parking (the number of spaces on campus) divided by the demand for parking (based on the percentages of students and staff driving or carpooling to campus). Such a clear methodology means we can ignore the qualitative opinions of students and staff, which are messy and difficult to put on a league table. 

The environmental considerations appeared to be missed, but then you realise it’s just a parody. I once left a job, because of the car parking (well it was one of the reasons). We were moving campuses from a suburban campus with free parking, to a city centre campus where there was limited on-site parking and all day parking was (as it was right in the heart of the city) expensive. My hours were changing as well, so I would be teaching until 9:30pm, at which point I would be expected to use public transport (two buses) to get home. At this point I started looking for another job. Ironically I got a job at a city centre museum that had no parking either…

Even today my job with Jisc, our head office in Bristol has no staff parking, so I do the train instead, which actually is frequent, reliable (a lot of the time) and about the same price of parking and the cost of petrol. The main difference is that I don’t need to be in the office everyday, so commuting is much less of headache.

Spent some time reviewing my personal objectives for the rest of the year (which is the end of July 2019) as well as reflecting on potential objectives for the following year. In theory we use a platform called Fuse for our objective setting, I though put most of the detail into Confluence, and then using reporting on Jira tasks to pull out and provide the evidence for those objectives. I can also pull out a report of tasks I have done that are not related to objectives. This evidence is useful when pulling together end of year reviews (and mid year reviews too).

My top tweet that week was this one.