Tag Archives: university of hertfordshire

Understanding the value more – Weeknote #12 – 24th May 2019

So the week started with a 9am start at the University of Hertfordshire. This meant travelling up the day before on Sunday. This was the second day of the University of Hertfordshire Value Study following the first day on Friday.

I was asked to facilitate various sessions, on Friday I did a session relating to that old chestnut of mine, the Intelligent Campus. Monday saw me supporting sessions on Learning and Teaching and Next Generation Learning Environments.

Whilst preparing for this session a few weeks back, I was reminded of the reports that have been published in this space by Lawrie Phipps.

The first was the report on the Next generation [digital] learning environments: present and future challenge.

The report was a response to the challenge of the following questions

  • What would an environment do for staff and students?
  • What kind of learning experiences would an environment need to support?
  • What learning and teaching practices aren’t currently supported in environments?

The report makes for interesting reading

The second report which was researched as a result of the earlier work, with the aim to gain a detailed understanding of current teaching practices in universities and colleges.

Listening to teachers: A qualitative exploration of teaching practices in higher and further education, and the implications for digital

Listening to teachers: a qualitative exploration of teaching practices in HE and FE and the implications for digital

I would recommend you read the whole report. One comment from an academic in the room was that they preferred to base their practice on academic papers rather than reports. So it nice to be able to say “and here is the link to the full paper.

Overall the day was extremely useful for both Jisc and I think Hertfordshire as well.

Tuesday was another travelling day, this time to Manchester, though I left it till the early evening to travel up.

Before I left I hosted a knowledge call on Digital Ecosystems, delivered by my colleague Lawrie Phipps.

On Wednesday I was in Manchester, I was staying in a hotel close to MediaCity, so caught the Metrolinktram into the centre of the city. I arrived in St Peter’s Square and decided to take a few photographs, including this one of a council building.

I have recently been using Amazon Photos as an online backup service for my photographs. One of the nice features is that in the app it shows you photos from the same date in previous years So I was amused to find that two years ago to the day, not only had I being in Manchester, but I had also taken some photographs including this one the same council building I had taken on Wednesday.

Mentioning this on the Twitter resulted in some amusing comments from people.

My main reason for coming to Manchester was to discuss with colleagues possible ideas about , what would probably be described as career analytics. Using a wider range of data sources and datasets to help careers staff be informed and better understand how to support students in what they want to do in the future, or even planning what degree to take.

I had a couple of other meetings in Manchester before heading home.

After a fair few days travelling it was nice to not have to do this and work from home, however it was an earlier start than normal as I had a meeting with some European colleagues about a workshop we’re running at TNC in June in Tallinn in Estonia.

This was followed by a meeting about Technical Carerer Pathways and the progress we are making with these within Jisc. In my new role I am leading on the Learning and Research career pathway and the best way to describe what these are is a mechanism for people to progress their careers from a technical and skills perspective rather than through managing people.

Over the week I have been working on our HE Learning and Teaching strategy which emcompasses the student experience.

Friday I was in our Bristol office with a day packed full of calls and meetings. Some of these were about future events and conferences. The office was busy for a Friday, with a flexible working culture, sometimes the office can feel somewhat quieter than other days of the week.

My top tweet that week was this one.

Understanding the value – Weeknote #11 – 17th May 2019

Hertfordshire

So the week started with a 9am meeting, which was cancelled 15 minutes before it started… This seems to be happening a lot more in this new role than in my previous role. I appreciate that illness and other problems can result in the cancellation of a meeting at the last minute, but I find that a lot of the meetings I am scheduled to attend are cancelled for no obvious reason. Many times I have travelled, booked rooms, turned down other meetings or even events, then I find out that the meeting has been cancelled! I have started to notice patterns and I have started to de-piroritise certain meetings. What this means is that I have accepted them (sometimes tentatively) in my diary, however I will put in new meetings or events that clash when required.

Spent some time planning a series of knowledge calls for the Learning and Research Technical Career Pathway. These will involve looking at digital ecosystems, presentation skills and Jira training.

Our infrastructure people were running a drop in session for any Office 365 problems. I was having issues with adding Twitter to a new team in Teams. We want to use the Twitter App as we want to have tweets with a specific hashtag posted to the Teams stream. However it wasn’t working very well. When you added the Twitter app to the team it resulted in a connection error. My initial thought was that certain apps were being blocked, but that wasn’t the case. We solved this problem, thanks to the drop in SharePoint/0365 surgery. The issue appeared to be a corrupt team (well it was me, Lawrie and Andy McG so no surprises there then). The solution alas was to delete the team and start a new one. This was not too much of a hardship as it was a new team we created anyhow. So now we have a nice shiny new team to which we can add apps.

Thursday I was off to Hatfield, with the University of Hertfordshire Value Study starting on Friday at 9am there was no practical way of getting there in time travelling up in the morning, so I went up the day before. This job does require a fair bit of travelling, I have been to Scotland, Ireland, across England, Wales and event Brittany in France. I generally (now) go to London about once a week. There was one week where was there for six days in a two week period, so travelled up and down a lot on the railway. I am lucky in that we have a great team for booking travel and accommodation, which makes life a lot easier. In a previous job, there was no such luxury.

Friday was all about the first day of the University of Hertfordshire Value Study. A 9am start and a 5pm finish, meant that the day was long and quite tiring (especially combined with a 150 mile drive home afterwards) but rewarding. We covered a range of topics, with a focus on the Janet network and the supporting services. I delivered a session about the Intelligent Campus describing how our R&D work supports the sector through community events, guides and blog posts and a mailing list.

These have been used for Hertfordshire in their smart campus plans.

My top tweet that week was this one.

What we’re actually saying is… – Weeknote #10 – 10th May 2019

Corn Street in Bristol
Corn Street in Bristol

With  the bank holiday, a shorter week starting on the Tuesday. It was a pity the weather wasn’t better for the bank holiday weekend, so was slightly annoyed as I arrived for work in bright sunshine.

Tuesday was very much about touching base with people in person. Yes you can do this online or remotely, but there is something about that happenstance that occurs within an office environment.

There was some discussion about the ALT Conference this year, which is taking place in Edinburgh. Alas I won’t be going this year as I will need to be close to home as my youngest starts secondary school, and as most people know, transition is a challenging time for all. I have been going to ALT since 2003 when I presented at the conference in Sheffield. Since then I have been to virtually every conference , except 2004 in Exeter and 2013 in Nottingham. I missed Exeter in the main as I wasn’t presenting and I hadn’t really enjoyed the 2003 experience. I missed 2013 as I had just started a new job at the beginning of September in 2013, so couldn’t get funding. Since joining Jisc in 2015, I did go to Manchester that same year, Warwick in 2016, I enjoyed Liverpool in 2017 and returned to Manchester in 2018. This blog post describes my #altc journey.

I had an interesting discussion over lunch on wellbeing and mental health, and the potential of data and analytics in supporting (staff who support) students in this space.

As I said in a previous weeknote:

Weeknote #05 – 5th April 2019

I think it’s important that when we say something like…

Working on how data and analytics and other technology related approaches can support mental health and well-being for staff, students and researchers.

That what we’re actually saying is something more like…

Working on how data and analytics and other technology related approaches can provide insight, intelligence and inform those staff and services that work in this space and support the mental health and well-being of staff, students and researchers.

Later in the week, HEPI published a policy note on Measuring well-being in higher education. For me one of the key points was this.

The conflation of mental health and well-being is not helpful for tackling either low levels of well-being or supporting those suffering mental ill-health.

 The two issues are related, but they are not the same thing. Interventions can support both issues, but different approaches often need to be taken in order to increase well-being compared to supporting those with mental health issues.

Next week I am off to the University of Hertfordshire to participate in a series of workshops looking at the value of Jisc to our members. I was asked to facilitate sessions relating to that old chestnut of mine, the Intelligent Campus, but will also be supporting sessions on Learning and Teaching and Next Generation Learning Environments. Whilst preparing for this session on Wednesday I was reminded of the reports that have been published in this space by Lawrie Phipps.

The first was the report on the Next generation [digital] learning environments: present and future challenge.

Next generation [digital] learning environments: present and future challenge.

The report was a response to the challenge of the following questions:

  • What would an environment do for staff and students?
  • What kind of learning experiences would an environment need to support?
  • What learning and teaching practices aren’t currently supported in environments?

The report makes for interesting reading

The changing nature of student and staff behaviours was something highlighted by many commentators; technology-led pedagogies, and emphasis on system features was another; and of course many people in the sector were commenting on the rise of analytics and the role that data may play in future systems.

As Technology Enhanced Learning continues to develop, it is clear that some form of digital learning environment will remain core to institutional practices; the levels of integration, features and porosity will continue to change, driven, and potentially driving the behavioural shifts we see in staff and students.

The second report which was researched as a result of the earlier work, with the aim to gain a detailed understanding of current teaching practices in universities and colleges.

Listening to teachers: A qualitative exploration of teaching practices in higher and further education, and the implications for digital

Listening to teachers: a qualitative exploration of teaching practices in HE and FE and the implications for digital. The concluding remarks make for interesting reading and provide food for thought for all those who are supporting and embedding the use of technology for learning and teaching.

Practitioners are struggling with the disconnect between what they need to do in the spaces their institution provides and what is possible. Staff have to work harder to deliver the kind of teaching they want to in spaces that are not always appropriately configured. Some of this difficulty is a result of limits on space as a resource, however, there is also an element of staff not always knowing what is possible in the spaces available.

Interviewees identified a lack of opportunity to reflect on and analyse their teaching practice. While there are forums and staff development opportunities, limited time is officially allocated to formatively evaluating how a course was delivered and received, beyond the metrics used for more formal summative evaluation.

The organisational distance between instructional designers, education technologists and the people teaching in HE and FE is clearly present in (the) data.

Institutionally provided systems are not single-stop places for practitioners, who use open web and commercially provided platforms as teaching and learning places. This is not new6, but it continues to have implications for the ways that institutions support and recognise teaching practices that leverage digital places and platforms.

 I would recommend you read the whole report.

Also too some time looking at various university documents in preparation for a visit to the University of Hertfordshire next week. They certainly have some interesting ambitions for their student experience.

traffic jam in the rain
Image by Holger Schué from Pixabay

I smiled at the Wonkhe article on university car parking rankings.

Our calculations are based on the supply of parking (the number of spaces on campus) divided by the demand for parking (based on the percentages of students and staff driving or carpooling to campus). Such a clear methodology means we can ignore the qualitative opinions of students and staff, which are messy and difficult to put on a league table. 

The environmental considerations appeared to be missed, but then you realise it’s just a parody. I once left a job, because of the car parking (well it was one of the reasons). We were moving campuses from a suburban campus with free parking, to a city centre campus where there was limited on-site parking and all day parking was (as it was right in the heart of the city) expensive. My hours were changing as well, so I would be teaching until 9:30pm, at which point I would be expected to use public transport (two buses) to get home. At this point I started looking for another job. Ironically I got a job at a city centre museum that had no parking either…

Even today my job with Jisc, our head office in Bristol has no staff parking, so I do the train instead, which actually is frequent, reliable (a lot of the time) and about the same price of parking and the cost of petrol. The main difference is that I don’t need to be in the office everyday, so commuting is much less of headache.

Spent some time reviewing my personal objectives for the rest of the year (which is the end of July 2019) as well as reflecting on potential objectives for the following year. In theory we use a platform called Fuse for our objective setting, I though put most of the detail into Confluence, and then using reporting on Jira tasks to pull out and provide the evidence for those objectives. I can also pull out a report of tasks I have done that are not related to objectives. This evidence is useful when pulling together end of year reviews (and mid year reviews too).

My top tweet that week was this one.

First week – Weeknote #01 – 8th March 

University of Hertfordshire

The week started first thing on Monday morning with a meeting at the Hatfield campus of the University of Hertfordshire.  This was the initiation meeting for a project that is looking at how universities use services provided by Jisc. I had gone up the night before as it was a 9am meeting and to be honest to get over to the other side of the country first thing Monday morning isn’t that practical.

Understanding the relationship between Jisc and its funders was the subject of various meetings I attended this week, meeting key people in Jisc who I will be working with in the new role. Despite having a new role, there is still a phased transition from my previous role, in regard to my work on the intelligent campus.

I published three new use cases in the intelligent campus space.

It’s too noisy! 

Congestion ahead 

Intelligent energy 

These use cases which have been written in collaboration with Hapsis provide universities and colleges with an insight into the potential of the possibilities of the intelligent campus. In the same way you should reflect on the pedagogy before hitting the edtech, with the intelligent campus it’s useful to know what you want to do, before thinking about the technical possibilities.

Spent some time discussing a World Café session myself and Martin Hamilton would run at an AdvanceHE event in a couple of weeks time about the Fourth Industrial Revolution. We decided our focus would be on Education 4.0, the Jisc response to the challenges of the  Fourth Industrial Revolution.

I also found myself being invited to keynote at the forthcoming AoC/ETF Data Sciences Conference at the end of the month.

My top tweet this week was this one.