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Phygital is not a word, ever…. – Weeknote #221 – 26th May 2023

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Quite a busy week all in, including some time in London.

I liked this post by Lawrie on accessibility and inclusion: If you set a minimum standard…

The thing that we keep confusing is that accessibility is not the same thing as inclusion. In reality, we have not moved beyond the traditional concept of accessibility, something that is measurable, something we can benchmark, such as web accessibility “regulations” to a broader notion of inclusion. Accessibility has been a crucial stepping stone in creating environments that accommodate individuals with disabilities, but its language and approach can sometimes inadvertently complicate the goal of achieving true inclusion.

Talking about with a colleague about physical spaces, we discussed how ramps can make a building accessible, but doesn’t mean that the building is inclusive.

Wheelchair ramp
Image by Andrzej Rembowski from Pixabay

I was supporting colleagues interviewing for a position within their team. I haven’t done interviewing for a while now, so was an interesting experience.

There was quite a bit happening in the intelligent campus space this week. On Wednesday I was running the Intelligent Campus Community Event in London. Over 15 delegates attended the event, and there was lots of positive feedback.

Just wanted to say thanks for running that event yesterday – I thought it was very useful, also I was glad to make some new friends with similar interests!  You did a great job on running it!

On the same day, the Building the future intelligent library guide published on the web –  bringing together existing systems with innovative applications to improve learning, support the research lifecycle, enhance physical environments, and maximise resources.

To support the guide an Intelligent Library blog post published on the Jisc blog –  Libraries are the beating heart of every university and full of staff who are often proponents of digital-first thinking; so, they could take a leading role in exploring these exciting new avenues – deciding which technologies to adopt, how and why.

Library
Image by RHMemoria from Pixabay

On the same day as the Intelligent Campus Community Event I was also delivering  a presentation for the Advancing Blended Learning in Higher Education Event. I did a pre-recorded video for the event which was running at the same time as the community event.

I just wanted to say a huge thank you for being part of the event yesterday. Thanks for preparing such an engaging video. It was a really great addition to the event. 

Spent some time trying to resolve internal and external problems registering for ILTA EdTech Conference in Dublin next week, having had a paper accepted. The end result was, no resolution and no time, so had to withdraw my paper from the conference. The main problem for me was the short window from having my paper accepted and the date of the actual conference itself.

Have been writing up notes from the personalisation workshops I have been running over the last two weeks. Analysing content from workshops and formulating plan and next steps.

Started writing up notes from the intelligent campus community event as well.

Caught this tweet from Lawrie and responded with a GIF.

People have enough trouble having a shared understanding of terms such as hybrid we really don’t need to create new words such as phygital.

CrossCountry train at Cheltenham Spa Railway Station
CrossCountry train at Cheltenham Spa Railway Station

I have blogged about train wifi quite a bit in the past, I wrote this blog post in 2010.

I did wonder why CrossCountry Trains didn’t put in wifi as you find on the East Coast Main Line services and Virgin Trains Pendolino. Well it appears that providing wifi was part of their Franchise agreement with the Department of Transport. CrossCountry Trains was suppose to have wifi in place by November 11th 2009. They failed to meet this deadline!

I also asked about the lack of train wifi on First Great Western (now GWR).

My question though is much more, why isn’t there wifi on First Great Western services from the West Country to London and why wasn’t it in their franchise agreement? I travel with First Great Western much more than I do CrossCountry and would really like it if they had wifi.

Eventually both companies put wifi on their trains. However, the BBC published an article this week that said train wi-fi at risk as part of cost-cutting move.

Rail users could lose access to wi-fi on trains in England as part of cost cuts after the government said it was a low priority for passengers. The Department for Transport says cost pressures mean it will review whether the current wi-fi service “delivers the best possible value for money”.

Most times I travel by train these days I am more likely to use my own 4G or 5G connection as I still find train wifi unreliable. However I still think it should be on trains for those that don’t have their mobile connectivity.

A question for you to ponder this week.

What do you think is the difference between adaptive learning and responsive learning?

My top tweet this week was this one.

altc2016, weeknotes

Even more personalisation – Weeknote #220 – 19th May 2023

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A normal length week! What’s that all about then? A full week next week as well… Well at least the week after that we have another short week.

I reviewed the communication plan Intelligent Campus and Intelligent Library, as well as guides, there will be supporting blog posts and events. I wrote a draft blog post for the comms team.

I ran two personalisation workshops this week. One was a shorter online workshop, the second was an all day workshop in Bristol. In the first instance we were running the internal personalisation workshops to explore the following:

  • What do we mean and understand about personalisation?
  • What does personalisation mean in higher education?
  • What help and support do our higher education members need to deliver on personalised learning and the personalisation of the student experience?
  • What help and support can Jisc provide to our members in this space?
  • What was the past work Jisc has done in this space, what is the current work, and what future work is planned?

Following the workshops I spent some time writing up the notes.

campus
Image by 小亭 江 from Pixabay

On the 24th May I am running an Intelligent Campus Community Event in London. I spent some time planning and organising the event.

microphone

Also on the 24th I am presenting at an online event, Advancing Blended Learning in Higher Education. For that event I am doing a pre-recorded video, I spent time planning, recording and editing the video. I would like to have spent more time on this, but realised I needed more people to get the effect and impact I wanted.

I enjoyed reading Kerry Pinny’s reflections on ALT-C 2016.

#ALTC2016 was my first annual conference. It was held at the University of Warwick in September 2016. While I had been working in HE in IT Training and learning technology roles for ~6 years, I was not aware of ALT or the conference. My colleague introduced me to ALT and it remains a surprise (and source of shame) to me, all these years later, that I had not heard of the organisation at any of my previous institutions.

My first ALT conference was twenty years ago in 2003. I wrote about it in this blog post reflecting on my own ALT-C experiences.

The first Association for Learning Technology Conference (#altc) I attended was in 2003 in Sheffield. ALT was ten years old by now and well established in the world of what we called e-learning back then in the higher education sector, less so in further education. I was in the middle of a project called FAIR Enough part of the JISC FAIR programme and had been asked to deliver a short session on the issues of copyright that we had found as part of the project on sharing resources across our college consortium.

Alas my memory of the conference was one of disappointment, I found it overwhelming, very clique, way too much happening and spread too far across the Sheffield campus, lots of walking. Oh and the conference dinner In the Town Hall was a something of a disappointment.

I didn’t know many people and it was “quite hard” to get to know people without dropping into conversations over coffee, which can be challenging. What I did learn from this is this how other people, new to ALT-C must feel?

Pleased to see that my ILTA EdTech Conference submission was accepted.

Why does no one care about my digital strategy?

The pandemic gave universities challenges and required creative thinking to provide solutions.  Universities have needed to act at pace and scale with restrictions. Digital gained more prominence during the emergency response. Now the question is what role will digital play in the post-pandemic strategic priorities of the university?

There are two key questions facing universities?

  • Does the strategy still meet the needs of the university in a changing and uncertain landscape?
  • What is the role of digital in the strategic aspirations of universities?

The digital lens approach can enable effective and transformational behaviours. There is a history of people talking about applying a lens to challenges, to look at things differently. (Phipps and Clay 2018) To give a different perspective on what has been written or talked about.

In this session we will reflect on the  various ways in which universities  can respond to these questions, you may want to create new strategic priorities, which reflect the new landscape in which universities will operate. Some universities will want to consider creating a digital strategy, or giving their existing one a major overhaul.

Phipps, L and Clay J (2018) Delivering digital change: strategy, practice and process. Senior leaders’ briefing paper Jisc

Clay J (2018) Why does no one care about my digital strategy? – eLearning Stuff – eLearning Stuff.

Another quarter goes pass that means another review meeting, so I did the paperwork last week, these blog posts are very useful for that.

It was with minimal disappointment to read in my inbox this from IFTTT.

Starting on May 23, all free users will be limited to 2 Applets and unable to access Twitter Applets. We hope you understand this change is designed to help us support our community and continue to focus on improving IFTTT. To ensure that your existing Applets continue without interruption, consider upgrading to Pro or manage your Applets via My Applets.

Though I like IFTTT I don’t use it enough to justify paying for it. So, expect less photos in my Twitter stream form May 23rd.

What do you mean “Yay”?

My top tweet this week was this one.

connectmore2023, jisc, weeknotes

Personalising – Weeknote #219 – 12th May 2023

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Lynton and Lynmouth

Another bank holiday, which resulted in another shorter week this week.

I had a blog post published on the Jisc website, Laying the foundations for an intelligent campus.

The pandemic changed the whole concept of the campus. From being a physical hub for staff and students, the campus is becoming more of a platform for extending teaching and learning. As a consequence, the importance of data analytics to enhance the learner experience is increasing.

Big Ben
Image by Andreas H. from Pixabay

I was in London this week running a personalisation workshop. I spent some time this week planning and organising the workshop. I decided to go for an open and conversational approach to the workshop. We did ramble now and then, but I got some real insights into what some colleagues think and feel about personalisation.

Library
Image by RHMemoria from Pixabay

I was reviewing another draft of the Intelligent Library guide. This was originally written a few years ago, but last year we did some additional research and updated the guide. Even to I had to research some broken links and sources for the guide. It’s at times like this that I wish I had a date based search engine that could search like it was the past, so, search the web as though it was 2013.

I have been planning and writing Intelligent Library blogpost to supplement the publication of the guide.

campus
Image by 小亭 江 from Pixabay

On the 24th May I am running an Intelligent Campus community Event looking at the guide and providing feedback on what Jisc should do next.

This community of practice gives people a chance to network, share practice and hear what various institutions are doing. You will have the opportunity to discover more about intelligent campus projects and our work in this space. The focus of this community event will be where do we go next? You can read the new guide to the intelligent campus and reflect on your own journey in this space, and where you feel we can provide help and support. This will be an opportunity to discover more about the history of our past and current work in the intelligent campus space as well as hear from others about their work on this exciting topic. People working in the area of the intelligent campus who have an interest in the work being undertaken in this space.

Book here.

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

Another quarter goes pass that means another review meeting, so I did the paperwork, these blog posts are very useful for that.

This week was Jisc’s Connect More, I attended a few sessions and chaired some more.

Read some interesting thoughts on Generative AI from Jisc and HEPI.

Jisc published a Generative AI Primer.

Publishing an intro to generative AI is a challenge as things are moving so quickly.  However, we think things have now settled down enough for us to bring together information in a single place, to create a short primer.  We aim to publish this as a more formal guide that will be updated regularly, but we are posting an initial version as a blog post to get feedback on whether it is useful and if there is other information you would like included.

HEPI published a blog on How are HE leaders responding to generative AI?

Given some of the recent media coverage of the rise of generative AI and its potential impact on universities, especially around assessment and academic misconduct, it would be easy to fall into the trap of thinking that university leaders are running scared in the face of ChatGPT. However, when the Jisc-Emerge HE edtech board of higher education leaders met recently to discuss the potential and pitfalls of generative AI, instead of a discussion about the assessment arms race, there was real curiosity and enthusiasm to explore the potential of the technology and what it holds for universities and students.

I am more than likely going to attend ALT-C this September. I read this update from the conference co-chairs.

Many of you who engaged with us in putting in proposals will have noticed we avoided using terms such as digital transformation, and digital strategy. This is because even though we know that staff at the conference will undoubtedly influence and shape those things, we wanted to use the conference to take a step back and recognise that we can not build strategies and roadmaps without first understanding the topography of the digital landscape and the people it will affect. That landscape is still being carved, by the unyielding forces of things like generative AI, political pressures and ideologies, and even social justice, and climate change, which are forcing us to rethink our relationship to educational technology.

My top tweet this week was this one.

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CX – Weeknote #218 – 5th May 2023

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I had a shorter week this week, as there was a bank holiday and I took a day’s leave.

The rest of the week was spent in London doing Customer Experience training.

My top tweet this week was this one.

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In the spotlight – Weeknote #217 – 28th April 2023

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Attended the UCISA DCG Spotlight 23 event in Leeds. Excellent event with some interesting insights into blended learning.

Did some sketch notes of some of the sessions.

Spotlight 23 – The Office for Students Review of Blended Learning, 2022

Spotlight 23 – Moving forward with Blended Learning

Spotlight 23 – a practical view of what teaching can look like using Microsoft Teams

Spotlight 23 – Adventures in audio

Did some more support and planning for Jisc’s Connect More in May.

Reviewed Intelligent Campus blog post for the Jisc website.

Reviewed the first draft of the Intelligent Library guide.

Attended our monthly leadership meeting.

My top tweet this week was this one.

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Punting on the river – Weeknote #216 – 21st April 2023

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Having spent most of last week, I spent time on Monday clearing my inbox. I realised that my email address is on lots of mailing lists, and I did some unsubscriptions or added rules to my inbox.

Had a meeting with SURF discussing the smart and intelligent campus space. They are working in this space, and we have agreed to continue to discuss and share what we are doing. SURF are the NREN for the Netherlands. They had seen the guide we published.

Attended HEAnet Group Advisory Forum meeting. Their new strategy has many similarities to Jisc’s (new) strategy. Useful insightful meeting with Irish universities (and colleges) facing many of the issues that the UK is facing.

Spent some of the week in Cambridge at the LILAC 23 Conference.

No I didn’t go punting.

I was last at LILAC delivering a keynote on digital capability when it was in Dublin in 2016. This did make me think why I hadn’t been since then. Part of it was in 2017 and 2018 I had moved away from digital capabilities into the intelligent campus landscape, and the apprenticeship space. Delving into the LILAC community wasn’t a priority in those areas. In March 2019 I got a new role, part of which was looking at the HE sector. Of course the following March we went into lockdown, LILAC 2020 was cancelled. LILAC 2021 was online. I was on leave when LILAC 2022 was happening in Manchester. So when I was looking at events and conferences to attend in 2023, LILAC was on my list. I did manage to find the time to attend.

LILAC 23 was an excellent conference, and really useful to see the library and information professional services view and perspective. AI was certainly the elephant in the room.

Sketchnote

Posted some sketch notes of various sessions.

Information Literacy and podcasting: teaching and learning through conversation

Accessibility – what does it mean for libraries and education?

Discussed the publication process for the forthcoming Guide to the Intelligent Library.

Continued the planning for the Intelligent Campus Community Event.

Continued research into AI specifically AI imaging and voices.

On Friday I was in London for the third of the Senior Education and Student Experience Group meetings, this was a meeting to accommodate those who had been unable to make the previous Monday meetings. We had an expected lower turnout, but still had some excellent, useful, and interesting conversations.

My top tweet this week was this one.

weeknotes

Personalising – Weeknote #214 – 7th April 2023

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Shorter week this week due to the Easter holiday.

Attended the Wonkhe and Adobe Education Espresso online event – Curriculum for the whole person. There was an excellent presentation from Hull University.

I spent most of the week in London working in our London office.

Wrote up notes for internal and external use on the Senior Education and Student Experience Group meeting. I also updated CRM for those that attended the Senior Education and Student Experience Group meeting. Spent time planning logistics and informing for (next) Senior Education and Student Experience Group Meeting on 21st April.

lecture theatre
Image by Wokandapix from Pixabay

Had a meeting on a possible Learning Spaces session for Connect More. In the end I recognised what I wanted from the session and how I would like to run it, wasn’t aligned. So, I dropped myself from the session. From a strategic perspective, I want a learning spaces session at Connect More, this doesn’t mean I need to deliver such a session.

Planning a meeting with SURF sharing notes on the concepts of the Smart Campus and the Intelligent Campus.

Went down to Portsmouth, to look at a city campus. I am planning some reports on the smart city, civic university, belonging. I wanted some inspiration for a place I had not visited before.

Spent time planning and inviting colleagues to some internal personalisation workshops. This will be followed by some external workshops.  We are doing this as part of a strategic target that we will undertake and publish research into the concept of personalised learning and what it could mean for higher education.

I was supporting our events team with invitations for people to present at Connect More.

Thursday, we had our monthly sector strategy leads meeting.

Had to spend some time planning travel and accommodation for April and May. I am off to LILAC 23, UCISA’s Spotlight 23, as well as some internal training in London.

My top tweet this week was this one.

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Planning stuff – Weeknote #213 – 31st March 2023

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I spent much of the week undertaking research and development in the intelligent campus and learning environment spaces. This is part of the planning for next year on what reports and guidance we might want to work on. Well, more what I might want to work on.

I have been planning pre-recorded video following invitation by  IGPP Institute of Government & Public Policy and University of East London to talk at their event on  Advancing Blended Learning in Higher Education.

I have been writing up notes for internal and external use of our recent Senior Education and Student Experience Group meeting,

Spent some time reviewing our directorate planning priorities and budget proposals.

Planning a meeting with SURF sharing notes on Intelligent Campus.

Developing session ideas and contributing sessions ideas for Connect More 2023.

Wrote a blog post on using tools to combat plagiarism.

With the imminent release of AI detection tools within Turnitin, I am reminded of an incident over ten years ago after we introduced a plagiarism checker tool into the college I worked at

Working on and planning Personalisation workshops and online information sharing.

Attended Wonkhe and Salesforce webinar on Building a more sustainable future

Reading and reflecting on Department for Education (DfE)’s policy paper setting out its position on the use of generative artificial intelligence (AI), including large language models (LLMs) like ChatGPT or Google Bard, in the education sector. TL:DR be careful how you use AI.

Reading and reflecting on the Government white paper on AI (artificial intelligence).

I wrote and submit an intelligent campus session for Learning Spaces Scotland 2023.

Reading a university perspective on digital capability.

My top tweet this week was this one.