Category Archives: weeknotes

Goodbye Castlepark – Weeknote #39 – 29th November 2019

Ramsay Garden in Edinburgh
Ramsay Garden in Edinburgh

It was a much busier week this time, with a lot more travelling, including trams, planes, trains, buses, cars and walking. At least the weather wasn’t too bad, but there was certainly some rain and wind about.

University of South Wales
University of South Wales

Monday I was in Wales for one of Jisc’s Stakeholder Forums. It was interesting to talk to colleagues form universities and colleges about how they felt about Jisc and the services we provide them. I really enjoyed the session delivered by my colleague on big challenges and co-design and on my table we had a really insightful and interesting discussion about  a Netflix style model for education.

Landed at Edinburgh Airport
Landed at Edinburgh Airport

Tuesday I was off to Scotland, staying overnight in Edinburgh, before heading off to Glasgow for a meeting with QAA Scotland. Continue reading Goodbye Castlepark – Weeknote #39 – 29th November 2019

140 characters – Weeknote #38 – 22nd November 2019

140 Conference

Ten years ago this week I was at the O2 in Greenwich for the #140conf organised by Jeff Pulver. Why was it the #140conf, well of course back then the Twitter was restricted to 140 characters, not like the 280 we have today. This was the conference where Stephen Fry was crowned the King of Twitter. That was also the week that Stephen Fry passed a million followers on Twitter. Today he now has nearly 13m followers.

140 Conference

I was on a panel session with Shirley Williams (@shirleyearley), Dave White (@daveowhite), Drew Buddie (@DigitalMaverick) and Professor Sue Black (@Dr_Black) where we talked about education and the Twitter.

From what I remember the talk went down well. Continue reading 140 characters – Weeknote #38 – 22nd November 2019

What is the difference between strong, thorough and exceptional? – Weeknote #37 – 15th November 2019

BT Tower in Fitzrovia
BT Tower in Fitzrovia by James Clay

One interesting read this week was this blog post

An ‘Edinburgh Model’ for Online Teaching Programme: Notes from a pilot run.

In this post, Dr Michael Gallagher, a Lecturer in the Centre for Research in Digital Education, describes how he and colleagues drew on current expertise and research within The University of Edinburgh to inform and design a new online course…

It was an interesting read, but I find it equally interesting that we are still having difficulty with delivering and teaching online that we still need to run pilots.

There has been substantial amounts of research and practice in this space, this is reinforced by the forthcoming A Manifesto for Teaching Online which, as indicated in the article on the  ‘Edinburgh Model’ was a source for the course, much of what is distilled in the course comes from the outcomes of the Near Future Teaching project and the Manifesto for Teaching Online.

This isn’t though a course which is delivered online, this is a course for teaching people how to teach online and it wasn’t initially delivered online.

This first pilot of the course was run face to face to allow the team to focus on specific areas and get rapid feedback from participants.

In my reading and experience, people really get to understand the challenges and affordances of delivering online if they have first hand experience of being taught online, both bad and good. A similar thing can be said for non-online teaching (or what we sometimes call traditional or face to face teaching. This is something that all teachers will have experience of, being taught in a face to face or traditional manner before they start teaching themselves. Though I wonder can we teach online if we have never been taught online? Should be said though the team are planning to run the course fully online in early 2020.

I suppose there is for me an element of frustration that the concept of online teaching isn’t new, there has been considerable research in this space, but it’s still something that we as a sector struggle with. Hopefully sharing experiences from these pilots will help, but we have been doing pilots for decades now… Continue reading What is the difference between strong, thorough and exceptional? – Weeknote #37 – 15th November 2019

Not quite a four day week – Weeknote #36 – 8th November 2019

Big Wheel in Cardiff

I was working from home for a lot of the week. I had originally planned to attend Wonkfest, but some administrative technicalities meant I didn’t manage to book a place at the event and I had to glance in remotely.

Following my meeting last week in London at the Office for Students I was interested to see the following press release from them on mental health issues in higher education.

Today the Office for Students has published an Insight brief, Mental health: are all students being properly supported? Our Insight briefs give an overview of current issues and developments in higher education, drawing on the data, knowledge and understanding available to us as the regulator for universities and colleges in England. Mental health is consistently among the top concerns raised by students and the OfS has an important role in identifying systemic gaps in student support or advice. Alongside the Insight brief, we have published an analysis of access and participation data for students with declared mental health conditions.

With the rise in students reporting mental health problems, there is a real challenge in supporting these students. We know that many support service staff are seeing many more mental health emergencies compared to a few years ago. More funding for support services is of course one solution, but there is also the need to consider the well being of students overall and ensuring that those students who are at risk, are supported much earlier. Does the current structure of higher education courses contribute to well being or negatively impact on it?

Image by StartupStockPhotos from Pixabay
Image by StartupStockPhotos from Pixabay

Continue reading Not quite a four day week – Weeknote #36 – 8th November 2019

This is all my own work – Weeknote #35 – 1st November 2019

Thames House in London

You can tell winter is coming, but I did enjoy having an extra hour on Sunday. I watched this video on Sunday morning about how university students in Europe and the US are paying Kenyans to do their academic work for them.

The global market for academic writing is estimated to be worth $1bn (£770m) annually.

I recalled earlier this month looking at this Australian study on contract cheating or collusion. The findings make for interesting reading.

Findings from the largest dataset gathered to date on contract cheating indicate that there are three influencing factors: speaking a language other than English (LOTE) at home, the perception that there are ‘lots of opportunities to cheat’, and dissatisfaction with the teaching and learning environment (Bretag & Harper et al., 2018).

These influencing factors could be mitigated, could we assess in the learner’s native language? Culd we improve satisfaction with the overall teaching and learning environment? Often easier said than done.

This contract cheating or collusion is a major headache for universities in the UK, but I wonder if the answer isn’t about creating systems or processes that can identify when cheating or collusion is taking place, but ensuring that assessment is designed in a way that means there is no incentive to chat, collude or pay someone else to undertake the assessment.

However as indicated in the Australian study:

It would be a dream to be able to individualise assessment tasks or have an innovative approach where students can be assessed in class doing individual oral presentations. We make do… Continue reading This is all my own work – Weeknote #35 – 1st November 2019

The bells, the bells… – Weeknote #34 – 25th October 2019

Wedding Car by James Clay

I spent the weekend at a family wedding down in Sussex and I got my first taste of campanology, when I was asked to ring the bell in the church at the end of the wedding service, why I was asked I have no idea, but my family now have an amusing video of me being pulled up and down by the bell rope! The wedding was lovely and we had a great time.

Nine years ago on the 19th October 2010 I took this photograph of one of the offices in the college I was working in.

Office space

We had been having a lot of discussions about desks and offices. One particular group of staff were adamant they needed their own desks to work on and that they didn’t want their space changed.

What you should notice from the photograph above was that though everyone had their own desk, what they were actually using them was for, was storage. No one was really using their desks for working at. The result was a room which was not conducive to working, so no one worked in there. No one could find anything… well some could.

I remember having discussions about replacing the space with fewer desks, more storage and some nicer seating and comfortable areas. The reaction was (as expected) no, I need my own desk.

The staff in this office spent the majority of their working week teaching in classrooms, when they were not teaching, they wanted space to mark and prepare, research as well as somewhere to relax, drink coffee and discuss stuff with colleagues. They also needed space to store materials and resources, as well as student work. Their needs were being overshadowed by the need for their own space, a space they could call their own.

For me the key lesson here was that people didn’t think about the space in the context of what they needed to do in that space, but more about having a space to call their own. In terms of space planning you do need to balance those things out. Continue reading The bells, the bells… – Weeknote #34 – 25th October 2019

Presenting, presenting, presenting – Weeknote #33 – 18th October 2019

Photo by Alex Litvin on Unsplash
Photo by Alex Litvin on Unsplash

Monday I was undertaking the final preparations for some presentation training I am delivering on Thursday. This included printing some postcards as well as designing activities.

I took advantage of Pixabay to find images for my postcards, this is a great site for images, and due to their open licensing, you can use them in a variety of ways. Though I often attribute the site for the images I use, it’s not a requirement, so if you use them later or forget, it’s not really an issue.

Tuesday I was off to London for a meeting to discuss some future collaborative work that Jisc may undertake. What are the big challenges that HE (and FE) are facing for the future. One comment which was made I thought was interesting, was how challenging it was to get people to think about long term future challenges. Most people can identify current issues and potential near-future challenges but identifying the really big challenges that will impact education in the medium or long term, is really hard. Part of the challenge is that there are so many factors that can impact and predicting the future is thus very hard.

Reminded of this challenge of predicting the future, this week with the imminent anniversary of the fall of the Berlin Wall thirty years ago. Watching the haunting nuclear war TV film, Threads in 1984, I had no idea that the Cold War was every going to end, it looked like it would last forever and we would always be living under the threat of nuclear war. Five years later on the 9thNovember 1989, the Berlin Wall fell. I remember watching it on the news in my student accommodation, thinking, what’s happening, how is this happening? Back then we didn’t have social media, mobile phones or the web, so the only way for news to filter through was by television and newspapers. A year later we had the reunification of Germany. A year after that the USSR was dissolved. Continue reading Presenting, presenting, presenting – Weeknote #33 – 18th October 2019

All together now – Weeknote #32 – 11th October 2019

Birmingham
Birmingham

A busy week with travels to Bristol, Reading and Birmingham this week.

Monday I was in Bristol for a meeting with the Office for Students, one of the funders of Jisc. Following that I was back in the main office for further meetings.

There was an interesting long read on the Guardian website.

‘The way universities are run is making us ill’: inside the student mental health crisis

A surge in anxiety and stress is sweeping UK campuses. What is troubling students, and is it the universities’ job to fix it?

We know that there is a student mental health crisis and the reasons for this aren’t necessarily clear. We know there has been increase in the demand for mental health services at universities. The article notes that there has been research into the causes of this, but lays the blame for the crisis on the way in which universities are managed and run, leading to students not being in control of what they do and saddled with debt.

Image by Karolina Grabowska from Pixabay
Image by Karolina Grabowska from Pixabay

Continue reading All together now – Weeknote #32 – 11th October 2019

Reflecting on the informality of learning – Weeknote #31 – 4th October 2019

The view from St Philip's Bridge in Bristol
The view from St Philip’s Bridge in Bristol

Over the weekend I saw this article on WonkHE called  Learning in the spaces in between,

The final paragraph said:

With institutions re-evaluating their teaching and thinking how best to invest, it’s a great time to consider whether we really understand how students are using informal educational spaces outside of the classroom. The student perspective combined with novel use of occupancy data is bringing us closer to answering that conundrum.

Reminded me of this blog post that I wrote this back in 2017 on designing informal learning spaces that would encourage informal learning.

 Well the key really is to think about what actually facilitates and encourages informal learning.

It’s a combination of factors and can include design of learning spaces and the learning activities undertaken by the learners.

Creating the right contexts and environments for informal learning, will ensure that the concept of learn anywhere and anytime is encouraged and enhanced.

Though I wouldn’t have called it ethnography (and I certainly wouldn’t call it ethnography today) my blog post was based on my experiences in designing and running libraries, as well as developing the use of digital and virtual learning. I would spend a lot of time observing how learners would use our spaces, what they were doing in those spaces and I felt importantly what they weren’t doing as well. I would talk to learners, more importantly I would listen to learners. We would also measure space utilisation and activity in our spaces and all this would inform how we would design and change the space.

Sofa's in the library at Gloucestershire College
Sofa’s in the library at Gloucestershire College

When we originally designed the spaces, an important aspect to me was flexibility, being able to change the space as demands on that space changed, in how people wanted to use it and how many wanted to use it. All our shelving for example was on wheels, could be moved easily and quickly around. So following observation and listening, we would adjust the space accordingly.

That blog post was inspired by another one I had written in 2010 on designing informal learning.

The premise of that article was you couldn’t design informal learning (as that would formalise it) but what you could do is create spaces that would encourage informal learning.

It is more challenging to create learning spaces that encourage informal and social learning. As demands on space continues to grow and demand for more learner-led learning, it is important that institutions consider much more how their spaces can be used for informal learning.

Victoria Street in Bristol
Victoria Street in Bristol

Monday I was into the office in Bristol for various meetings and some training on culture. One of the things I did finalise was my performance objectives for the year ahead. One thing which I ensured was that my objectives were derived from the strategic objectives of the organisation. This way everything I do is contributing to the organisational strategic priorities. This process was something we did on the Jisc Digital Leaders Programme and I also illustrated in this sketchnote.

Vision

I also had a discussion about writing an article about Education 4.0, but with a copyright lens. At this time we’ve not really looked into the copyright implications of the changes that could happen in the world of education.

Alas when leaving the office later that day, it was pouring rain and I got rather damp walking back to my car. I realised my waterproof coat was in fact no longer waterproof.

Illness in others and terrible rain, meant that meetings were changed, so I was able to change my plans from going into the Bristol office to working from home on Tuesday and avoid the rain.

I saw a video in the Twitter on the fourth industrial revolution which I thought was rather good so I blogged about it.

What is Industry 4.0?

Wednesday saw an interesting anniversary, as ten years ago on the 2nd October, I was at the ULCC Event, The Future of Technology in Education.

James Clay presenting at FOTE09
James Clay presenting at FOTE09

Little did I know the impact that this presentation would have on me, my future career and education in general. I wrote a nostalgic blog post looking back at the event, my presentation and the impact it had.

The future of learning… ten years later!

Group working
Image by StockSnap from Pixabay

I spent a lot of time on Thursday interviewing prospective student partners for Jisc. We like to know what is important to students regarding their use of technology in education and research. What skills they think they need and how they want to learn. So every year we get a group of students from across HE and FE and work with them in a variety of different ways. Some attend our meetings, others our events, they participate in podcasts, panel sessions and workshops. I have always felt it was important to listen to the student voice to inform my work.

Friday I had various meetings, but managed to make a lot of progress on our Learning Technologist technical career pathway. We will be piloting this with individuals over the next twelve months.

My top tweet this week was this one.

In front of the board – Weeknote #30 – 27th September 2019

Lion at Longleat Safari Park
Lion at Longleat Safari Park

We spent Saturday visiting Longleat Safari Park and the weather was great. However on Monday I was, as a result of a last minute change, off to London, I had intended to catch the train, but due to problems with our online travel system (affecting just me it appears) meant that in the end I drove to London.

My diary that day included a relatively early morning conference call. So I stopped at the services, and with only a minute to spare, missed getting coffee and I took the call sitting in my car over 4G. The connection was pretty good and the video I was getting was quite high quality so all was well. I was quite pleased not to have to do the call on the train, as previous experience has shown that generally it works, but too many tunnels and blackspots means that participating in a conference call (especially with video) can be problematic and a bit of a nightmare. I rarely drive to London, usually I take the train, so I parked in West London and took the tube to the office, just in time for my second conference call.

Fleet Street in London
Fleet Street in London

I was in London to meet with the Consultant who had undertaken the University of Hertfordshire Value Study back in May prior to a presentation later in the week.

Understanding the value more – Weeknote #12 – 24th May 2019

Tuesday I was off to our office in Bristol. I had no meetings, but my colleague Lawrie was down in Bristol so it was a good chance to catch up and see what was happening in his area.

He is organising an event at Keele, I was intending to attend the event, alas I now have to be in London on that date.

This one day event will explore the use of Microsoft Teams to support learning and teaching practices in universities, and the ways in which students want to communicate, collaborate and learn in a modern university.

He also blogged some early thoughts on his blog.

radio microphone

Published on the Jisc website was a podcast I was involved with which I spoke about in a previous weeknote.

Podcasting in Liverpool – Weeknote #25 – 23rd August 2019

What the Edtech?! Series two, episode two: process improvement – people before technology

In the podcast, John Cartwright, director of computing services at the University of Liverpool, talks about how his team are improving the student experience and saving staff time with technology. In the episode we explore the world of data, looking at how better use of it can transform teaching and power technologies like machine learning and artificial intelligence.

However the key message I wanted people to take from the discussion is that, transformation is about people first.

Image by Photo Mix from Pixabay
Image by Photo Mix from Pixabay

Wednesday I was presenting in front of the Jisc Board on Education 4.0 and what universities and colleges need to do to start down the road to the vision which is Education 4.0. Is say presenting the majority of the session was an activity discussing the issues and themes of Education 4.0.

As with the podcast the key feedback from the Board was the importance of the human element when it comes transformation.

I think the challenge we face in preparing for a roadmap, is the expectation that the roadmap delivered will be complete. If we knew what was needed and what was going to happen, then I suspect we would either a) already have a roadmap or b) not need one! So the first phase for the roadmap is researching and developing the roadmap. I did think should we even be using the term “roadmap”?

Thursday I spent some time reading the Advance HE report, On the Horizon.

Advance HE Report Cover

This report focuses on the perceptions of change and challenge for the learning and teaching agenda in higher education (HE) providers around the world over the next five to ten years. A selection of people with executive or senior leadership roles in both the UK and overseas were interviewed about the challenges their institutions faced.

There was one section on evidence of effective practice, which reminded me of a blog post I wrote a couple of years ago.

Show me the evidence…

In the report it states there is a lukewarm enthusiasm for change in teaching practices.

This is something we covered on the Jisc Digital Leaders Programme about change.

Part of the challenge, according to the report, is a lack of interest.

Some colleagues express worry about a general lack of interest in pedagogy from academics more comfortable with the established practices of their particular discipline.

But others show a definitive lack of faith in the evidence, because it is often based on small-sample studies.

Others wonder whether the quality of such research really matches up to the high standards expected elsewhere, not least because the research findings often derive from small-sample studies.

However all is not lost…

Many think there are real opportunities now for a step-change in pedagogy and improved student learning: ‘it’s time to start thinking much more seriously about the collective will for real pedagogical innovation and how it can be sustained.’

Friday I had a couple of online meetings and spent a fair amount of time developing the assessment criteria for one of our Technical Career Pathway paths.

My top tweet this week was this one.