Tag Archives: qaa

Video of shaping our future campuses

Back in May I was presenting at the QAA Conference, my presentation was entitled: How will the growth in online learning shape the future design of learning spaces and our campuses?

The physicality of online learning is an issue that will impact on university campuses as more institutions move to a blended programmes containing elements of online and digital learning and physical in-person learning. In this session James Clay from Jisc will explore the challenges that growth in online learning will bring to learning spaces and the university campus. He will explore what is required for, in terms of space for online learning, but will also consider the space and design implications of delivering online teaching as well. He will discuss what some universities are doing today to meet these challenges and requirements. He will reflect on a possible future where we are able to maximise the use of our space as students have the flexibility to learn online, in-person and across a spectrum of blended possibilities.

The video of my presentation is now available.

Affordances of digital – Weeknote #115 – 14th May 2021

earth
Image by Free-Photos from Pixabay

On Monday I was reflecting with an international lens on our HE strategy. Jisc is not funded to support non-UK universities, but we do work closely with other NRENs overseas, sharing practice, advice and where we can collaborating on projects.

Tuesday I delivered a formal presentation to a university executive about a project we have done for them, they were very pleased with the final report, the presentation and the work we had done.

Later I was doing another presentation to another university with some thoughts about digital governance. My main point was that digital isn’t just a thing, nor does it just within its own silo within an university. Often the benefits that digital brings to a department or professional service won’t be within that service but will benefit the university as a whole. For example, when you bring in a digital HR system, the real benefits of such a system are not for HR, but for the efficiencies it brings managers across the university. However often those benefits are not always realised, and the affordances of such systems are also not realised.

Wednesday I was catching up with stuff and preparing for other meetings.

Universities could face fines over free speech breaches as reported by BBC News.

Universities in England could face fines under new legislation if they fail to protect free speech on campus. Visiting speakers, academics or students could seek compensation if they suffer loss from a breach of a university’s free speech obligations.

To be honest I am not sure how much of a problem and issue this is in higher education that it requires legislation.  There was then a kerfuffle as the Universities Minister and Downing Street debated about what was allowed (as in free speech) and what wasn’t (as in hate speech). To be honest if the Government can’t work this out, what does this mean for universities?

Wonkhe asked the question Should student recruitment stay digital-first post Covid?

On Thursday I was presenting at the QAA Conference, my presentation was entitled: How will the growth in online learning shape the future design of learning spaces and our campuses?

 The physicality of online learning is an issue that will impact on university campuses as more institutions move to a blended programmes containing elements of online and digital learning and physical in-person learning. In this session James Clay from Jisc will explore the challenges that growth in online learning will bring to learning spaces and the university campus. He will explore what is required for, in terms of space for online learning, but will also consider the space and design implications of delivering online teaching as well. He will discuss what some universities are doing today to meet these challenges and requirements. He will reflect on a possible future where we are able to maximise the use of our space as students have the flexibility to learn online, in-person and across a spectrum of blended possibilities.

So true Lawrie, so true.

So next week our offices re-open, not quite a normal reopening, but we can now go into the office. I will be visiting our offices for various meetings, but also for a change of scenery.

My top tweet this week was this one.

Shaping our future campuses

I was presenting at the QAA Conference, my presentation was entitled: How will the growth in online learning shape the future design of learning spaces and our campuses?

The physicality of online learning is an issue that will impact on university campuses as more institutions move to a blended programmes containing elements of online and digital learning and physical in-person learning. In this session James Clay from Jisc will explore the challenges that growth in online learning will bring to learning spaces and the university campus. He will explore what is required for, in terms of space for online learning, but will also consider the space and design implications of delivering online teaching as well. He will discuss what some universities are doing today to meet these challenges and requirements. He will reflect on a possible future where we are able to maximise the use of our space as students have the flexibility to learn online, in-person and across a spectrum of blended possibilities.

Update 2nd July 2021

The video of my presentation is now available.

Spring forward – Weeknote #109 – 2nd April 2021

clock
Image by Monoar Rahman Rony from Pixabay

Sunday morning saw the clocks going forward, I am reminded of this classic Giles cartoon about this.

“Sorry Mum, I put all the clocks back instead of forward and Uncle Charlie and all of them have arrived for lunch.”

With Good Friday it was a shorter week than normal.

I liked this article on Wonkhe, How to build back student community and opportunity between now and the new year.

Jim Dickinson and Rosie Hunnam interrogate the student opportunities lost to the pandemic, and gather intel on what it would take to build them, and the student community they support, back higher.

This reflects a lot of conversations I have been having over the last few weeks on the importance of building student communities across the current covid-19 restrictions in place. Too often universities assume students can build their own online communities, but discussions with students reflect that this more than not doesn’t happen. Even where it does, it is often based on previous in-person communities. Going forward with potentially restrictions still in place in September, the importance of community building is there and how you do this online is still a real challenge.

After a range of virtual events, meetings, lectures, etc, often the last thing we need is more screen time on a virtual coffee break.

Lens
Image by Rudy and Peter Skitterians from Pixabay

On Tuesday I was along with Doug Parkin and Lawrie Phipps presenting a a session on digital for a Spotlight Series for Senior Strategic Leaders. I was mainly talking about how to look at and embed digital into strategy. It was a good session.

On Wednesday I presented to the DigiLearn community about Learning and Teaching Reimagined.

 

This seemed to go down well with the attendees.

The Quality Assurance Agency (QAA) has shared outcomes of their work to explore the links between good practice in digital pedagogy and improved student engagement, progression and achievement.

My top tweet this week was this one.

Data does matter

…but then again, so does privacy and ethics.

laptop
Image by fancycrave1 from Pixabay

Last year I was responsible for bringing the programme of Data Matters 2020 together. The event was going to be held in May 2020 in central London. However, no surprise that we decided to cancel the event. We did consider running it online, however due to the timing, the pressure that our prospective audience was under and translating an in-person conference to an online event quickly, we decided that we would reschedule the event to January 2021.

We did think by July that we might even be able to hold the event in-person, but the realities of the world hit back. So the decision was made to still hold the conference in January 2021, but build it as a holding event and run it online.

The existing theme was very much about putting in the (data) foundations to deliver the vision of Education 4.0 that Jisc was promoting. We could have run with that theme again, but the landscape had changed so much that we created a new more general theme on the uncertain future.

archives
Image by Pexels from Pixabay

Data Matters is jointly run by Jisc, HESA and QAA, who are the UK’s higher education digital, data and quality experts. This partnership brings these three perspectives together in a two-day conference to discuss the topical issues around data and its use in shaping the future of higher education.

This year’s theme will focus on ‘enabling data certainty’.

The UK education sector is moving towards an uncertain future. The sector needs to transform to meet the requirements of industry 4.0 and student expectations. With COVID-19 having such a huge impact on the operation of the higher education sector now and in the foreseeable future, the entire student experience has been and will be disrupted by the restrictions in place to mitigate the risks of the virus. This has impacted on the use of formal and informal learning spaces, as well as an increasing reliance on online platforms and digital content.

It has also impacted on student recruitment, domestic as well as international. Universities have a responsibility to support all students to thrive and achieve, and it is increasingly recognised that students’ experiences are very different depending on a large number of factors, including background and personal circumstances, type and subject of their course. The mental health and wellbeing of students is an increasing concern for universities and sector bodies.

The role of data, analytics, data modelling, predictive analytics and visualisation will be a core aspect of this uncertain future, but the uncertainty will bring new challenges for the sector in how they utilise the potential of data. Public scepticism about algorithms and data use is creating new ethical and legal challenges in the gathering, processing and interpretation of data.

CCTV
Image by Stafford GREEN from Pixabay

So if you have an interest in data then Data Matters will be the place to be in January.

Book your place now.

Good afternoon Professor Phipps – Weeknote #87 – 30th October 2020

This week saw the continual increase in covid-19 cases, sadly increasing deaths and many areas of the UK entering Tier 3 lockdowns. The threat of a national lockdown was getting discussed, whilst in Wales they were already in lockdown.

Monday I went into the Bristol office to work, it was quiet and I managed to get some work done.

Tuesday I spent the day writing, but I did find it hard that day to be creative. The weather was frightful.

Wednesday I was back into Bristol and in our office to work, I did meet up with a couple of colleagues as well for working meetings.

In local news, UWE lecturers said that they ‘don’t feel safe’ due to lack of mandatory face masks.

Concerns have been raised over a lack of mandatory face masks for students and staff at the University of the West of England (UWE). One lecturer said staff “don’t feel safe” and he felt “insulted” at the suggestion staff were “happy to go to Sainsbury’s and the pub but not work”.

The impact of the coronavirus pandemic, local lockdowns and social isolation was across higher education, having a continual impact on students and student wellbeing. This was echoed in this guardian article: ‘I was just sat in my room all day’: lonely students seek mental health support.

University students are struggling with loneliness and anxiety due to campus lockdowns, with the risk that their mental health will deteriorate further unless urgent action is taken, counsellors and charities are warning.

The issue of Christmas and students was being treated differently across the UK with plans afoot in England to let students escape at Christmas.

Covid tests with results within an hour are being piloted in universities – which could help students in England get home for Christmas.

Whilst in Scotland the story was that students may not be allowed home for Christmas.

Students could be told not to return home at Christmas if the spread of the coronavirus has not been controlled, the deputy first minister has said.

Amongst all this I have been planning the programme for the Jisc, QAA and HESA Data Matters 2021 conference which is taking place in January and will be an online conference. I have a history of doing online conferences and I am planning to take advantage of the affordances that an online conference can bring to such an event. I am hoping to do podcasts, pre-recorded presentations, blogs and more, as well as streaming live keynotes and presentations. Find out more here about the conference.

Thursday I was on leave. It was nice though to see this tweet from Lawrie. Excellent news.

Friday I was working from home. Having left an empty inbox on Wednesday I was quite surprised to see 51 unread e-mails in my inbox. It actually didn’t take too long to process the e-mails. Some I read and then deleted, others I marked as spam, from some I created Jira tasks, and some I just did what was being asked.

My top tweet this week was this one.

Creeping back up… – Weeknote #82 – 25th September 2020

After a lovely weekend (well Sunday) in Lynmouth it was back to work on Monday. Well back to the desk in my house. The office, not so much.

The coronavirus figures have started to creep back up, so we’ve been put into a new lockdown of sorts. Schools are remaining open, but people are been asked to work from home.

Met with my sector strategy colleagues on Tuesday and gave us a chance to catch up and chat about what we’ve been up to and what’s coming up.

Spent time working on a structure for the Data Matters 2021 conference. This conference is usually a physical face to face event, however, as might be expected with coronavirus, this time we will be running it as an online conference. This now only throws up some challenges, but also provides a range of opportunities. In addition to the structure I have been working on the types of sessions that could be run. As well as traditional sessions such as online presentations, I have been thinking about different kinds of synchronous and asynchronous sessions. I’ve also been wondering about pre and post conference sessions as well.

TV
Image by Free-Photos from Pixabay

Continue reading Creeping back up… – Weeknote #82 – 25th September 2020

They think it’s all over… – Weeknote #69 – 26th June 2020

typewriter
Image by Pexels from Pixabay

So what do you understand by the term blended learning? What about an online course? A hybrid programme? Could you provide a clear explanation of what student wellbeing is? At the end of last week I published a blog post on language.

Last week I delivered two presentations, one was a planned presentation for a QAA workshop, the other, well it wasn’t supposed to be a presentation, but due to a lack of response from the audience in the networking session I was in, I quickly cobbled together a presentation based on the slides I had used for the QAA.

I pulled together the idea into a single blog post. It is a combination and an expansion of the presentations I delivered about my thoughts of what happened, what then happened, what we need to think about and what we could do.

So we know many universities are planning for blended and hybrid programmes with some aspects of courses delivered physically, but socially distanced.  My question is this, where (physically) are those universities expecting their students to access those online aspects of their programmes, especially those which are synchronous? They will need a device and an internet connection, but they will also need a physical space to participate as well. This was the question I asked in another blog post I published this week. Though as the week went on we saw the government start to ease the lockdown restrictions. I suspect we will see some (or even most) universities follow suit.

Dave White

That Dave White (who also became ALT President this week) blogged about the lecture paradox which reminds me of his eventedness talk at ALT-C ten years ago.  Continue reading They think it’s all over… – Weeknote #69 – 26th June 2020

So what of the future?

University campus
Image by Quinn Kampschroer from Pixabay

We are living through a period of unprecedented disruption, it isn’t over, so what do we need to do in the short term, the medium term and how will this impact the long term?

Last week I delivered two presentations, one was a planned presentation for a QAA workshop, the other, well it wasn’t supposed to be a presentation, but due to a lack of response from the audience in the networking session I was in, I quickly cobbled together a presentation based on the slides I had used for the QAA.

This post is a combination and an expansion of the presentations I delivered about my thoughts of what happened, what then happened, what we need to think about and what we could do.

lecture theatre
Image by Wokandapix from Pixabay

I initially reminded ourselves of what we had experienced back in March.

We know people talk about a pivot to online learning, but we know this isn’t what happened. As others have written about, this wasn’t some planned gradual shift to a blended online approach to teaching and learning. It was a abrupt radical emergency response to physical campus closures in the midst of a national crisis.

shattered glass
Image by Republica from Pixabay

As universities closed their campuses to staff and students, they were forced to isolate and start to teach and learn remotely. Staff who previously had offices and desks to work from suddenly found themselves in lockdown, working from home amidst all the other stuff which was happening. They may have been lucky and had a working space they could use, but many would have found themselves in a busy household with partners working from home, children being home schooled with all the pressures that brings to space, time, devices and connectivity.

Likewise students were suddenly faced with stark choices, should they stay on campus or go home, for some home meant a flight home. They too would find themselves in strange environments in which they had to learn. They would be isolated, in potentially busy households, potentially without the devices and connectivity they could have used on campus.

In addition to all this the landscape and environment was changing rapidly. Lockdown forced us to stay at home, only allowed out for essential supplies and exercise once per day. There was the threat of infection and with the death rates rising exponentially, it was a frightening time.

The emergency shift to remote delivery also was challenging, without the time and resources, or even the support, to design, develop and delivery effective and engaging online courses. We saw many academic staff quickly translate their curriculum design from physical face to face sessions to virtual replacements using Zoom and Teams. What we would see is that this simple translation would lose the nuances that you have with live physical sessions in learning spaces without taking account of the positive affordances that online delivery can potentially have. Without the necessary digital skills and capabilities staff would have found it challenging in the time available to transform their teaching.

I still think as I was quoted in a recent article that this rapid emergency response and shift to remote delivery by academic staff across the UK was an amazing achievement.

In the presentations I gave an overview of some of the support Jisc had been providing the sector, from providing a community site, various webinars, blogs, advice and guidance as well as direct help to individual members of Jisc.

online meeting
Image by Lynette Coulston from Pixabay

Over the last few months I have been publishing various blog posts about aspects of delivery translation and transformation. I have also reflected on the many conversations I have had with people from the sector about what was happening, what they are doing and what they were thinking about going forward. I’ve also had a fair few articles published in the press on various subjects.

So as we approach the end of term, the planning for September has been in play for some time as universities start to think about how they will design, develop and deliver academic programmes for the next year.

Journey
Image by Free-Photos from Pixabay

We know that virtually all universities are planning to undertake some teaching on campus in the next academic year, but will combine that with elements of the course delivered online.

Though in the past we may have talked about these being blended courses, though they may consist of a blend on face to face physical sessions and online sessions, they were planned to be blended and not changed over the course. They didn’t need to take into account social distancing, so could combine physical lectures with online seminars. In the current climate, we are expecting to see large gatherings forced online and smaller group activities happening physically face to face.

Blended programme are generally designed not be changed over the time of the programme, so I think we might see more hybrid programmes that combine physical and online elements, but will flex and change as the landscape changes.

writing and planning
Image by StartupStockPhotos from Pixabay

I published a blog post about hybrid courses back in May, my definition was very much about a programme of study which would react  and respond to the changing environment.

With a hybrid course, some sessions are physical face to face sessions. There are live online sessions and there are asynchronous online sessions. In addition there could be asynchronous offline sessions as well. You may not want to be online all the time! 

Some sessions could be easily switched from one format to another. So if there is a change in lockdown restrictions (tightening or easing) then sessions can move to or from online or a physical location.

Listening to a conversation someone was talking about hybrid courses as a mix between online and face to face, but didn’t mention the responsiveness or the potential flexibility. Without a shared understanding we know that this can result in confusion, mixed messaging, with the differences in course design and delivery, as well as problems with student expectations. I wrote about this last week on a blog post on a common language.

Some courses do lend themselves to an online format, whereas others may not. As a result I don’t think we will see similar formats for different subjects. Lab and practical courses may have more physical face to face sessions, compared to those that are easier to deliver online. As a result different cohorts in different subjects will have different experiences. Some universities may find that due to nature of social distancing that classes may have to be spread across a longer day and these has been talk of spreading over seven days as well, to fit in all the required classes and students.

solitary
Photo by Philippe Bout on Unsplash

Designing, developing and delivering online courses, or even just components of online courses doesn’t just happen, it takes time and time is something we don’t have. In a conversation about the issues of planning, one senior manager said to me that what she needed was six months and more money.

We have seen that some universities in response to this kind of challenge are recruiting learning technologists and online instructional designers to “fill” the gap and support academic staff in creating engaging and effective online components of their courses.

Maintaining the quality of such components will be critical, and merely translatingexisting models to a simple online format using tools such as Zoom will lose the nuances of physical face to face teaching without gaining any of the affordances that well designed online learning can bring to the student experience.

Building and developing staff skills and capabilities in these areas is been seen as a priority for many universities, but how you do this remotely, quickly and effectively is proving to be a challenge and a headache for many.

clock
Image by Monoar Rahman Rony from Pixabay

Normally when I mention time, I would have talked about how I don’t have a dog, but in this case this is not the case, the development of new designs for the next academic year is not just the main priority, but as we don’t have the time and the skills in place to make it happen.

We are not merely adding online elements to existing courses. We are not going to be able to deliver the physical face to face sessions in the same way as we have done. Everything has to change, everything is going to change.

So what of the future? Well we know for sure it’s going to be different.

tree trunk
Image by Picography from Pixabay

Maintaining the quality – Weeknote #68 – 19th June 2020

I spent the best part of Monday preparing, planning and rehearsing for the  QAA online workshop on Maintaining quality in an online learning environment I am participating in.

An article I write was published in University Business this week. Regular readers of the blog will realise that this was a reworked (and polished) version of a blog post I published a few weeks back.

Throughout the pandemic, universities have done their utmost to make sure continuity of learning has been maintained as much as possible, and the pace at which the sector has moved is amazing. But now that the initial period of response is coming to a close, and universities are starting to look at more long-term options, a consideration of online pedagogy and strategy will be important.

On Tuesday I had another article published, this time in The PIE News.

As coronavirus turns the traditional university experience upside down, changing the ways we design and deliver teaching, are contact hours still a valuable mark of quality?

I spent most of the day in my Senior TEL Group meeting where we discussed the group’s current challenges and what potentially kind of support from Jisc they need. Issues that did arise included workload planning, curriculum scheduling and timetabling.

conference
Image by Spencer Garner from Pixabay

On Wednesday, UUK published the results of a survey on how universities will deliver teaching and learning this autumn.

97% of universities surveyed confirmed that they will provide in-person teaching at the start of term this year, with 78 universities (87%), also stating that they will offer in-person social opportunities to students, including outside events and sporting activities, all in line with government and public health guidance.

microphones
Image by Rudy and Peter Skitterians from Pixabay

Thursday I did two online presentations, one was part of a QAA workshop on Maintaining quality in an online learning environment in which we will look at some of the key quality assurance issues that universities will face in the new academic year.

This session will include an update on COVID-19 before moving to a focus on the pedagogy of online teaching and learning and how this underpins quality. We will discuss key messages from a range of sources regarding maintaining quality in an online environment, before hearing applied examples from providers.

I also ran a session at Jisc’s Connect Morewhich I have called What of the future?My session was asking delegates to think about what happens next? What they think they need to do? As well as what they want support and help with to make it happen? This was a challenging session, despite having 80+ people in the Zoom session, there wasn’t many contributions from the delegates. I am not sure if it was my session, or the fact that it was the last session of the day, or the platform (we were using the Zoom webinar platform) didn’t necessarily facilitate engagement that well. In the end I did a quick presentation about my thinking of what the short term future means for universities and colleges.

I have been thinking following conversations earlier this week about scheduling of hybrid and blended programmes on a socially distanced campus.

So we know many universities are planning for blended and hybrid programmes with some aspects of courses delivered physically, but socially distanced. Some parts will be delivered online through tools such as Zoom, Teams and the VLE. Some will be asynchronous, but some won’t.

My question is this, where (physically) are you expecting your students to access those online aspects of their programmes, especially those which are synchronous? They will need a device and an internet connection, but they will also need a physical space to participate as well.

Imagine a commuter student (or a student who lives some distance from the university) who has arrived on campus for a physical face to face seminar and then needs to attend an online session. Where are they expected to do that? If they are to be on campus, where would they go? Would they know where they could go? Are they expected to go “home”?

My top tweet this week was this one.