It’s challenging – Weeknote #173 – 24th June 2022

Is it getting harder to get a university place? David Kernohan on Wonkhe certainly thinks it is, in his recent article.

UCAS snuck some data out yesterday that appears to confirm what many have been hearing for a while – for certain subjects and for certain providers this years’ A level and Higher candidates are finding it harder than ever to secure a place at their chosen university.

Spent most of the week working from home, the train strike had a little impact on my working. I published a blog post about working and location and my own experiences and what my practices are.

For many people, including myself, what we do changes over the day, during the week and over time. Sometimes my work is about reading and making notes, add in there writing. Other times I am facilitating workshops, attending meetings, running meetings, having conversations, and so on. Throw in their online versions of these as well to complicate the mix.

In a recent Jisc report, many staff across higher education have similar complex working patterns and the concept of hybrid working is embedded into universities across the UK.

Photo by Chris Montgomery on Unsplash

On Tuesday I attended the UCISA online event Embrace Digital: promoting the use of digital technology in HE. It was interesting to hear how the university presenting were promoting and embedding digital technologies across their staff. I wrote up some of my reflections from the event in a blog post.

microphone

I recorded an internal blog post with a colleague about innovation. I have written about innovation before.

We may think we are innovative, but we’re probably not. Innovation for me means new or different. It doesn’t necessarily mean better or improved. Innovation is all about change, and change is all about culture and leadership. If you want people to go and be more innovative, then you will need to think about the leadership required to deliver that, and the impact you want to achieve.

In another post I discussed how innovative practices can be embedded into organisations.

For me true innovation in educational technology is change which has significant impact across the whole organisation. However this isn’t always exciting and shiny! Too often we focus on the new and the shiny and less on those innovations, that are holistic, organisation-wide and would have a greater impact on the learner experience.

Where I have seen true innovation in universities (and colleges) it has been in the main for something quite dull, but it is embedded across the entire organisation and is having an impact.

Spent some time sorting out entries on our CRM.

Have been reviewing our updated guides on the Intelligent Campus and a new guide on the Intelligent Library.

My top tweet this week was this one.

Embracing digital

conference
Image by Florian Pircher from Pixabay

I attended the UCISA online event Embrace Digital: promoting the use of digital technology in HE. It was interesting to hear how the university presenting were promoting and embedding digital technologies across their staff. In response to a question about why a university did not use the Jisc Digital Capability Service, their response was that the questions in the digital capability tool weren’t quite right, so they wanted to write their own questions and tailor them to meet the needs of Lancaster. I can quite understand that reasoning. I suppose what I would question, is that when you have limited resources, is the best use of time improving something that exists, or actually implementing that something with staff? If something isn’t quite right, then yes, create your own, however if it is, say 80% right, isn’t that enough? A lot of this falls down to what you are trying to achieve, are you trying to build the best tool ever, or are you trying to use a tool to improve the digital skills of your staff? What is your key objective? How much does it matter that a tool isn’t perfect, if it is good enough, is that good enough? Another reflection on this is, looking at this from a sector perspective. If every university goes down the route of creating their own tools, then there will be a lot of duplication of effort and significant resource allocated. We then have to ask for what gain?

A story I use to tell during presentations and workshops was about someone who wanted to write some poetry on their computer but wasn’t sure how to start. One person said they should use Microsoft Word, as that was the standard word processing tool. Another person said that Google Docs was a better choice, as it was in the cloud and enabled collaboration. Meanwhile another person said that, they should avoid proprietary software and should use OpenOffice as it was free. There was also a Mac user, who said they should use Pages, as that is what creative people used. One person in the corner said, don’t use a computer and that maybe they should just use paper and a pencil. All well and good, but someone wanted to write some poetry and that is what they needed help with, was writing poetry.

The objective of building digital skills is not about building digital skills, that isn’t, nor should be the aspiration. The reason behind building the digital skills of staff, is about enabling and empowering them to use digital technologies for something else, such as enhancing the student experience, improving student outcomes, efficiency, and so on. By focusing on the tool, you may miss the point of why someone wants to know how to use the tool.

This doesn’t mean that everyone should use the same tools and services, and everything should be centralised, far from it. My opinion is much more that when we think about what we want to achieve, we should ensure we have clarity about the aims and the objectives of what we are trying to do. In some cases that may mean using a sector wide service, other times it may mean creating our own institutional tools and services.

Moving forward – Weeknote #172 – 17th June 2022

It was quite a busy week, with some travelling, going to different offices, a range of meetings and conversations. I also starting thinking about my work for next year.

Followed an interesting discussion about hybrid online. So, what is hybrid learning? If first published my perspective on hybrid (based on Simon Thomson’s ideas) back in May 2020, which I saw hybrid courses as analogue to hybrid cars, and being responsive to a changing external landscape.

With a hybrid course, some sessions are physical face to face sessions. There are live online sessions and there are asynchronous online sessions. In addition, there could be asynchronous offline sessions as well. You may not want to be online all the time! Some sessions could be easily switched from one format to another. So, if there is a change in lockdown restrictions (tightening or easing) then sessions can move to or from online or a physical location. These hybrid responsive courses will allow universities to easily clarify with prospective students about their experience and how they potentially could change as restrictions are either lifted or enforced. It helps staff plan their teaching and assessments to take into account the environment and changes to the situation.

Of course today, no one thinks that kind of responsive course is hybrid.

Sue Beckingham has in the past published a diagram on her view of the different terms that have been used across the sector.

Modes of Learning – (Sue Beckingham, 2021)

Simon Thomson makes the point in a recent blog post that

I do think Sue Beckingham’s work is really helping in clarifying those differences in opinion on terminology and at least get to a consensus even if some won’t always agree.

We can spend a lot of time discussing what terms to use, or we can spend our time helping staff to deliver highly effective programmes for students. I do think the critical issue is ensuring a shared understanding, rather than focus on discussing the correctness of terms, when it comes to academic development and providing training and support.

Tuesday I was off to our Harwell campus to run a drop-in session about our sector strategy. This was my first visit to Harwell since October 2019. You could tell the difference the hybrid working we now have at Jisc is, as arriving late morning, I was still able to find a space in the car park (there was actually lots of spaces). On all my previous visits to Harwell the car park was (so I was told) full well before 9am. Now with staff working flexibly there are less staff commuting to the office on a daily basis. As you might expect the office was rather quiet.

Microsoft has retired Internet Explorer after 27 years

Internet Explorer’s popularity was dented by the launch of faster browsers such as Chrome and Firefox, as users seized on new applications to navigate platforms including Google Search, Facebook and YouTube. The rise of smartphones then arguably delivered the fatal blow, with Apple’s pre-installed Safari browser and Google Chrome on Android phones helping to shift internet access and usage into the mobile realm.

As a Mac user I remember the frustration of web sites being Internet Explorer only, which was compounded when I started using mobile devices.

I do like this animation of web browser usage over the years.

You certainly see at one point the dominance of Internet Explorer.

I went into our Bristol office on Thursday, it was a lovely hot day, but the office was nice and cool. I had a meeting about my priorities for next year. We have initially decided on personalisation of learning, the (digital) student experience and the intelligent campus (which includes learning spaces and net zero aspirations).

Turned out it was the hottest day of the year so far.

My top tweet this week was this one.

Disengagement – Weeknote #171 – 10th June 2022

Spent the best part of the week in London and actually had in-person meetings. Also gave me a chance to try out the new Elizabeth Line which was fast and smooth.

On Monday we had some teach coaching which was, well let’s just say it was interesting.

Tuesday we had the first of our new PVC Education and Student Experience Group meetings. This is an evolution of the Senior TEL Group I use to run, but now with a more strategic focus. I am hoping that we grow and evolve the group over time, but the participants did provide us with useful and valuable insights into the challenges and issues that universities face. There was also an implicit validation of the Jisc HE sector strategy.

The next day I had a meeting with the University of Leeds about their plans for some future collaboration.

Wednesday also saw me running a drop in session on our sector strategy. These sessions are about supporting staff at Jisc to see how their work supports the delivery of the strategy.

Thursday I focused on planning for next year. Looking at various parts of the HE sector strategy that may need further support and development.

Michelle Donelan announced that the government was appointing a student mental health support champion (or wellbeing tsar) in response to findings that mental health is the main reason given by students who are considering leaving university. Universities would be expected to use supermarket customer-tracking software to identify struggling students.

From Wonkhe

Universities are to be told to electronically track students to get early warning on mental health and reduce drop-out, as the government appoints a new student mental health leadership role. The Times this morning reports that a speech from Further and Higher Education minister Michelle Donelan is expected to respond to findings that mental health is the main reason given by students who are considering leaving university by appointing Nottingham Trent vice chancellor Edward Peck as a student new mental health support champion, who will provide leadership on ensuring students remain supported and engaged with their course.

 Donelan is expected to say that a student becoming disengaged with their course is not just a problem in its own right, “student disengagement is a critical warning sign for mental health issues which, as we know, when left unchecked can have devastating consequences. These critical warning signs present an opportunity for prevention, hitting the problem at the source and helping to defend students from mental health issues before they strike. Ensuring that we are focused on combating student disengagement will result in better attainment and better outcomes, too.”

Friday was about preparing papers for a meeting coming up, so that the participants can have the papers in advance.

My top tweet this week was this one.

You can only have your files if you buy a coke! – Weeknote #170 – 3rd June 2022

A short week this week due to the bank holidays. Most people were on leave this week, so it was quiet as well.

At the weekend we went to see the Emergency Services Day that was taking place on the Beach Lawns in Weston-super-Mare. I did confirm with one of the crew there, that the Weston Fire & Rescue Service are the only service in the country with a hovercraft. Merseyside use to have one, but no longer. I often use this story when introducing myself in presentations and mentioning that Weston-super-Mare has the second longest tidal range in the world, as a result there is a lot of mud at low tide and people get stuck. They have to be rescued by hovercraft. The Weston hovercraft is 14 years old and is due to be replaced.

I did have a meeting about the security challenges of the intelligent campus. I was reminded of a story I wrote about in 2017, Hijacked vending machines cause chaos.

A university had been receiving an increasing number of complaints from students across campus about slow or inaccessible network connectivity. It turned out that hijacked vending machines (and 5,000) other Internet of Things (IoT) devices attacked the university network and slowed it right down.

I still have this image of a member of staff trying to access their files and finding a hijacked vending machine responding, you can only have your files if you buy a coke!

vending machine
Image by jplenio from Pixabay

I did some planning for meetings happening next week.

My top tweet this week was this one.

Why don’t you – Weeknote #169 – 27th May 2022

I was in Manchester this week, running various meetings and sessions relating to the Jisc HE sector strategy.

Had an excellent planning meeting with our Student Services team.

sweets
Image by El Sun from Pixabay

I published a blog post reminiscing about the short and sweet sessions I had developed and delivered at Gloucestershire College when I worked there.

The use of digital technologies for learning and teaching, doesn’t just happen. Staff don’t always instinctively pick up the skills and capabilities to utilise the range of digital tools and services available to them. In a similar manner the application of pedagogy to mobile, remote and online delivery is not as simple as translating in-person pedagogical practices.

Do we have a shared understanding of what we mean by digital transformation? It was on this point that I wrote a reflective piece on the digital transformation of music.

When it comes to digital transformation in education, I wonder if we can look at what happened to the music retail industry and the impact of digital over the last few decades.

cassette tape
Image by snd63 from Pixabay

I looked at how the retail music industry had moved from vinyl to CD, to mp3 and onto streaming services. So, what does this mean for education? Well don’t make the mistake of equating music tracks with something like a lecture. Digital transformation of education is not about the Napsterfication of lectures or creating an education version of Spotify. What we can learn from digital music is reflecting on the differences between the digitisation of education, the digitalisation of education and then the digital transformation of education.

I participated in the LTHEChat and Advance HE tweetchat about wellbeing in higher education.

The next day I wrote a very similar piece to my music post (I think a better one though) on the digital transformation of the television watching experience.

So to remind us, when we look at digital transformation, it becomes obvious that focusing on the hardware or technology is actually quite limiting. So when looking at the digital transformation of education, we really want to focus on the transformation of education and how digital can enable and enhance that transformation.

television
Image by Panyapat Rattanaprom from Pixabay

On Friday I attended Wonkhe and Adobe’s Education Espresso event on Pedagogy and playfulness.

My top tweet this week was this one.

Transforming the television watching experience

old television
Image by Free-Photos from Pixabay

When we start talking about digital transformation, I often see people focusing on the digital aspect and expecting the transformation to follow on. Where we see true transformation, the focus is on the change and digital is enabling that change.

In a previous blog post I wrote about the changes digital had on the music industry, well a specific focus on the retail aspect. In this similar post I want to think about the impact digital has had on television and probably more importantly the ways in which we watch television.

Television has been around for a while now. The early 1950s saw an explosion of television ownership in the UK. These were analogue devices that enabled broadcast television in the home. Originally all television was live, it was the development of video tape that allowed television to be recorded in advance and broadcast later.

1998 saw the launch of digital terrestrial television in the UK with Ondigital. However digital terrestrial television really took off in the UK when Freeview was launched in October 2002. In order to view the digital signal you either needed a set top box or a television with an integrated digital tuner. This was very much a digitisation of the television.

Over the next few years we saw televisions become smarter (and flatter and larger).

Well what really transformed television wasn’t the digitisation or digitalisation of the hardware.

Remote control
Image by tookapic from Pixabay

If we separate the physical television hardware from the experience of watching television then we are now seeing the digital transformation of television watching experience.

When we look at digital transformation, it becomes obvious that focusing on the hardware or technology is actually quite limiting.

If we go through the story of television again, but rather than look at the hardware to watch television, we focus on the experience of watching television, we can start to see how digital enhanced, enabled and transformed the experience of watching television.

When television was broadcast, you had no choice but to watch what was on when it was on. Yes you had a choice of channels, but not a huge choice.

The VCR (video cassette recorder) did transform the way in which we could watch television, we could now time shift when we watched stuff, and video rental shops allowed us to watch things which weren’t on television. I do remember travelling by train on the 4th July 1990 and there was someone in our carriage watching the World Cup semi-final between Germany and England on a small portable television. It was a tiny screen, it was back and white, and every time we went through a tunnel they lost the signal. The poor bloke was also surrounded by people who also wanted to watch the game. I remember the running commentary when the match ended in penalties. The portable telebision and the VCR were both technologies that led to the transformation of the television watching experience, but this was not digital transformation of that watching experience. However this change would influence how we wanted to watch television and as there were technological changes enabled by digital, this would result eventually in a digital transformation of that television watching experience.

The launch of digital terrestrial television of course changed the watching experience now we had access to lots of channels and the EPG (electronic programme guide) would enhance that experience. Though for some it meant more time scrolling through those channels.

What really transformed the watching experience was when digital technologies detached that experience from the physical television.

Back in the early 2000s I had a Compaq iPAQ handheld PDA with a jacket that could be used with a CompactFlash memory card. I do remember, as an experiment, ripping a DVD, compressing the resulting video file, copying it over to a 1GB IBM MicroDrive CF memory card and watching video on the move. It was challenging to do and not something the average consumer would do. However the concept was there of watching television on a small screen, regardless of my location.

There followed the development of small handheld devices, be they phones or tablets, which now have sufficient processing power to deliver high quality video. Also video content is now much more easily available. Connectivity has changed as well, with 4G (and now 5G) allowed high quality video to be streamed over the internet regardless of location.

Mobile video
Image by Claudia Dewald from Pixabay

Suddenly we could watch television when we wanted, where we wanted and how we wanted. Services exploited this transformation of the television watching experience, we saw subscription services such as Netflix, on-demand services such as BBC iPlayer, downloaded content from services such as Google Play or iTunes really enabled and allowed people to have a very different television watching experience. In many ways the digital transformation of watching television has resulted in box sets being available (as opposed to releasing an episode weekly, though that still happens) . We’ve also seen a huge explosion in short videos, through services such as YouTube and TikTok.

One example of the impact of this transformation of the watching experience is how television episodes are no longer constrained by the artificial construct of broadcast television. Most US series, until recently, episodes were 45 minutes long, so with adverts they would fit into the one hour slot allocated to them. With services such as Netflix and on demand services, the removal of the constraint has enabled television production to produce episodes of different lengths to suit the story for that episode, some will be longer and some will be shorter. The fourth season of Stranger Things is a case in point, only one episode is an hour, five are between 74 and 78 minutes and the finale is one hour 38 minutes. Okay these are all longer…

So to remind us, when we look at digital transformation, it becomes obvious that focusing on the hardware or technology is actually quite limiting. So when looking at the digital transformation of education, we really want to focus on the transformation of education and how digital can enable and enhance that transformation.

Napsterfication

guitar
Image by Firmbee from Pixabay

When it comes to digital transformation in education, I wonder if we can look at what happened to the music retail industry and the impact of digital over the last few decades.

Of course you can’t directly compare and map what happened to music with education, but there are parallels and similarities, which can help us to reflect on what might and could happen in education.

record player
Image by HeungSoon from Pixabay

Originally retail music was analogue, firstly with vinyl and then the audio cassette.

Bands and musicians would make music and then (usually through a record company) would cut a record, which would then be sold in record shops.

As a teenager I remember my local record shop, Andy’s Records in Cambridge and flipping though the singles and albums on sale.

cassette tape
Image by snd63 from Pixabay

In the 1980s we saw the digitisation of music with the release of the CD or compact disc in 1982. CDs were designed to hold up to 74 minutes of uncompressed stereo digital audio.

When I was at University in the late 1980s I would buy music on CD. The experience was very much as it was before when buying vinyl and cassettes, though this time I was frequenting Our Price records. The albums that were available on vinyl were then released on CD. Though the 74 minute limit did result in some changes to some albums.

CD player
Image by Bruno /Germany from Pixabay

What the CD did do though was start to change the way in which people listened to music. It was now easier to skip tracks, repeat tracks or just go straight to the track you wanted to listen to.

This can be seen as very much as digitisation of an analogue experience.

In the 1990s using our home computers we were able to rip our CD collections and put the files on our local hard drives. The uncompressed digital audio files were so large, a CD would take up 650MB of data, that we would use compression technology to reduce the size of the files to (usually) 10% of their original file size. So that ripped CD would take up just 65MB on your hard drive.

Ripping CDs meant you could rip just the songs you wanted from an album, or even create your own albums through the creation of playlists.

The concept of listening to an entire album, though entirely possible to do using mp3s in the same way as you could with vinyl was starting to be replaced by people choosing how they wanted to listen to music.

It’s not Napster

The late 1990s saw people using the internet to start sharing their mp3s, which was epitomised with the Napster peer-to-peer file sharing service.. Now you could share your music with others and listen to their music (ignoring the illegalities of this whole process). Napster ceased operations in 2001 after losing a wave of lawsuits and filed for bankruptcy in June 2002.

The music industry responded to Napster with not just lawsuits, but also licensing digital music through services such as Apple’s iTunes. Now you could buy not just albums, but you could also just buy a single track from an album. You could buy playlists of music as well, not just from music publishers, but also the lists of other music enthusiasts.

The release of the iPod (and other mp3 players) also changed not just how people listened to music, but also where they listened to music. Though the same could be said about the Sony Walkman twenty years before.

The move to digital music files can be seen as digitalisation of music.

The concept though was still there of an individual buying music which you then owned. You bought vinyl, you bought a CD and now you bought digital music files.

Where we really saw digital transformation of music was in the emergence and growth of subscription streaming services such as Spotify, Amazon Music, and Pandora.

spotify
Image by Deepanker Verma from Pixabay

We can think of music streaming as something relatively new, well the concept is a little older than that. Beginning in 1881, Théâtrophone enabled subscribers to listen to opera and theatre performances over telephone lines. This operated until 1932. However this was analogue, these new services are digital streaming services. You could stream music however you wanted, single tracks, albums, playlists, genres of music, or styles of music. Now you no longer bought music tracks or albums, you subscribed a service that allowed you to listen whatever tracks and albums you wanted, whenever you wanted. The only downside, was that when you stopped subscribing, you no longer had access.

I do see this very much as digital transformation. Music was no longer seen as a physical media, or something you owned. Streaming changed not just the way you listened music, but also the kinds of music you could listen to. Sometimes it constrained, and for others it liberated their listening.

So what does this mean for education?

Well don’t make the mistake of equating music tracks with something like a lecture. Digital transformation of education is not about the Napsterfication of lectures or creating an education version of Spotify.

What we can learn from digital music is reflecting on the differences between the digitisation of education, the digitalisation of education and then the digital transformation of education. Recognising where you are, but also thinking about where you want  to be and how you will get there.

Shortness and Sweetness

Photo by Joanna Kosinska on Unsplash

The use of digital technologies for learning and teaching, doesn’t just happen. Staff don’t always instinctively pick up the skills and capabilities to utilise the range of digital tools and services available to them. In a similar manner the application of pedagogy to mobile, remote and online delivery is not as simple as translating  in-person pedagogical practices.

Of course learning technologists and academic developers will know this and design and deliver a range of training programmes and guidance, and provide support to academics in their use of digital.

However on a recent post on a mailing list an educational technologist from an university outlined some of the challenges they were facing.

They found that academics were not attending staff development sessions, they thought that this might be perhaps because staff are very busy with preparation, delivery, marking, research.

Busy is one way to describe this, prioritisation might be another. They may well see the advantages of such staff development activity, but indicate they don’t have time to attend such development sessions. It’s not then an issue of time, but one of priorities. When you have a full week of “stuff” to do, finding that gap to do staff development may not always be possible. 

Another challenge mentioned was about academics not seeing the benefit of training.

Picking this apart, some academics may feel they already “know” how to use the tools and services, and don’t see the value of further training. They may not know what they don’t know. Often the technical skills required to use a tool are quite easy to pick up, however the advanced skills to take advantage of the affordances, the potential of tools, and benefits it can being, may not always be apparent.

Another angle on this, was you might invest the time in staff development, only to discover that you either knew it already, or it wasn’t relevant to your role. That “risk” often means that the decision to attend not not to attend a staff development session, you err on the side of caution, and decide not to attend.

A further challenge was one of visibility, just because you send an email about staff development activities, doesn’t mean the people you want to read it, actually read it!

sweets
Image by congerdesign from Pixabay

Thinking about the challenges faced by this educational technologist, I was reminded of the “Short and Sweet” sessions I use to run at Gloucestershire College.

Back in the day, when I worked at Gloucestershire College I faced similar challenges with limited or non-existent attendance at staff development sessions. 

The solution for me was to take those staff development sessions, shorten them to fifteen minutes and take them to the practitioners. 

I created a menu of sessions that I provided to curriculum managers, with how they could incorporate them into their meetings. It was a pick and mix type approach. Combined with the term short and sweet, we did go down a sweets theme in the look and feel.

These sessions were then delivered in their team meetings. I ensured I kept to time and only used the time I was allocated. This was important in getting invited back. I also made a note of requests for further follow up training sessions.

What I found was that the practitioners who were interested got some useful information about the practice or the tools which were demonstrated. Those who didn’t know about it would potentially learn about the potential, and could consider finding out more. Then those staff who were not interested at all, wouldn’t be wasting a whole day or a morning, it would be just fifteen minutes. 

The impact was readily apparent with practitioners telling me about their implementation within days (or even hours) of the fifteen minute session.

Short and Sweet” sessions lasting fifteen minutes were not the only model of development we delivered, there were also sessions lasting an hour, half a day and the odd whole day development. 

They were a little techno-centric, but they could cover anything, so as well as technology they could be pedagogy as well. It worked really well and many other teams started to use the term, saying things like “should we “short and sweet” this training?”

I am aware of a couple of universities that “borrowed” the concept for their own training, for example the University of Oxford.

So do you do something similar to the short and sweet concept?

Sweet reminiscing – Weeknote #168 – 20th May 2022

A busy week with travel and stuff.

Tuesday I headed off to Cheltenham to run the first drop in session on our sector strategy. These sessions are about supporting staff at Jisc to see how their work supports the delivery of the strategy.

sweets
Image by congerdesign from Pixabay

I was reminded on a mailing list of the “Short and Sweet” sessions I use to run at Gloucestershire College.

Someone was asking about TEL staff development and getting staff involved, and engaged. Often they would not attend staff development sessions.

Back in the day, when I worked at Gloucestershire College I faced similar problems. The solution for me was to take the staff development sessions, shorten them to 15 minutes and take them to the practitioners. These sessions were then delivered in their team meetings. I kept to time and also made a note of requests for further follow up training sessions.

Short and Sweet” sessions lasting fifteen minutes were  not the only model of development we delivered, there were also sessions lasting an hour, half a day and the odd whole day development. They were a little techno-centric, but they could cover anything, so as well as technology they could be pedagogy as well. It worked really well and many other teams started to use the term, saying things like “should we “short and sweet” this training?”

I am aware of a couple of universities that “borrowed” the concept for their own training, for example the University of Oxford.

Also there is this week note of mine which reminisces on the concept.

On Wednesday and Thursday it was off to Birmingham for a lunchtime to lunchtime away day for our leadership team. This was the first time we had all met in-person as a leadership team.

We were looking at our priorities for the next year (and beyond) and how we would work together.

I was on leave on Friday and off to London for the day.

My top tweet this week was this one.

news and views on e-learning, TEL and learning stuff in general…