Category Archives: weeknotes

weeknotes

There was rain – Weeknote #192 – 4th November 2022

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I did manage to get to the office in Bristol twice this week.

We had a team coaching session.

Had a planning meeting and catchup on transformative content scoping and ideas.

We had a meeting where we had a discussion on the  intelligent campus, climate change, net zero, estates, teaching and learning  We had a discussion on the financial aspects of this, the capex opex challenge and for example how the move from data centres to the cloud requires a change in funding approaches. We talked about the future challenges on how there is a need to influence the funding regime going forward.

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Photo by Annie Spratt on Unsplash

I had a preparation call for a presentation I am giving next week at Learning Places Scotland. My presentation title and abstract.

How will the growth in online learning shape the future design of learning spaces and our campuses?

The physicality of online learning is an issue that will impact on university campuses as we move to a blended and hybrid programmes containing elements of online and digital learning and physical in-person learning.  This session will explore the challenges that growth in blended learning will bring to learning spaces and the university campus. What is required for, in terms of space for online learning, but will also consider the implications of delivering online teaching as well. Examples will be given of what universities are doing today to meet these challenges. The session will reflect on a possible future maximising the use of our space as students have the flexibility to learn online, in-person and across a spectrum of blended and hybrid possibilities.

I undertook some research, planning and development of my presentation.

Next week I have my Q1 Review, so I did some preparation and filled in the paperwork.

In the beginning of December I doing a keynote at Moving Target Digitalisation in Berlin. I have been reviewing and reflecting on my  presentation content, and undertaking research, planning and development. This is my  presentation abstract.

Making the transformation happen: The UK higher education digital transformation journey

The UK higher education sector has over the last three decades invested heavily in information technology, online solutions, digital services, resources and content. The aim has been to enhance and improve and reframe the student experience, to reimagine learning, teaching and assessment, and to transform the infrastructure, the university estate to enable and enhance this digital transformation. Across this, Jisc, the UK national research and education network, has been proving the infrastructure, security, advice and guidance to the UK higher education sector. In this keynote, James Clay Head of Higher Education and Student Experience at Jisc, will explore what we mean by digital transformation, what it means for students and why the UK higher education sector needs to deliver on their digital transformation journey. He will explore the UK experience over the last few years and how this has helped to accelerate the digital transformation journey, and will showcase exemplars from across the UK university sector. He will discuss how Jisc is supporting UK higher education and what are plans are for the future in enabling future digital transformation and what our colleagues can learn from our experiences and those of the UK higher education sector.

I was planning to attend an International & TNE Student Experience Meeting, however it was rescheduled.

I did a fair bit of planning and booking travel and accommodation. I don’t travel internationally very often, so I needed to work out how to get to Berlin from Weston.

My top tweet this week was this one.

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Another one – Weeknote #191 – 28th October 2022

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This week we saw our third prime minister this year take office and a new cabinet and another new education secretary. So how long to the next one then?

Well I go on leave last week and come back to a full and bursting inbox (which was empty when I left) with over 140 emails to read, review, and act upon.

I had some more thoughts about what universities could do in the event of blackouts or on the impact of the energy crisis on changing student behaviour.

I spent most of the week in London.

I had some discussions on future content (what we use to call thought leadership) that would inspire digital transformation, provide insights into current practice and imagine what the future possibilities are. As a result, I spent some time scoping out some concepts and ideas on what this could look like, across our HE strategy.

Our HE strategy says for example

We will, in partnership with universities, develop approaches and digital solutions to improve and enhance the student experience and greater equity in access and participation in the UK and abroad.

If we think about insight, this is what is happening now, case studies, exemplars, commentary from sector, review, what good looks like now. So, for an insight into enhancing the student experience, university could explain how they are reviewing the student journey, so  to enable them to use digital tools and services to enhance the student experience.

As for inspiration, this is what you could do in the near term, what you need to do to achieve the potential of digital and technology, what good could look like in the next 2-5 years. So, an overview of the near future student journey illustrated with specific examples from the sector of how digital solutions are enhancing and improving that experience.

As for the future, we can imagine through horizon scanning, visions for the future, what good would look like in the next 5-10 years, what could be different, why would it be different. An example of this could be the 2035 student experience? How can digital and data enhance that experience and what does this mean for universities?

What was important to me, was to provide some scope and ideas on what we could do, not necessarily what we will do. Across the strategic themes and the concepts of insight, inspire and imagine, there are lots of opportunities for developing inspirational transformative content. Of course this had to be all backed up with toolkits, frameworks, support, advice and guidance, and a range of products and services that enable all of this.

On Tuesday I had a planning meeting, which demonstrated the importance of underpinning foundations and a clear vision to enable functional and effective planning.

One of my reasons for being in London, apart from some meeting was to undertake some research and ideation in the Intelligent Campus space. This involved some conversations, desk research, and field work across various campuses (in this case) across London.

I had some more conversations about learning spaces, for further scoping and research.

I continued with the Senior Education and Student Experience Group logistics and preparation for our meeting in December and further meetings next year.

I also continued with my preparation and planning for events in Scotland and Germany in November.

I did a quick skim of the OfS Blended Learning Review, might spend some time on this next week.

My top tweet this week was this one.

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Weeknote #190 – 21st October 2022

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autumn leaves
Image by PublicDomainPictures from Pixabay

I was on leave this week, so no weeknote this week.

My top tweet this week was this one.

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Visiting the See Monster – Weeknote #189 – 14th October 2022

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See Monster

On Monday evening I went up an old North Sea gas rig on the seafront of Weston-super-Mare. The See Monster is an art installation. It certainly is an interesting place.

Tuesday I was in Birmingham for a team away day. A bit of double booking, late trains for people and other stuff, meant that it wasn’t as constructive as I hoped it would be. However, we did an excellent communication exercise which I really found illuminating.

Wednesday I was in Birmingham at the ICC for the Jisc Staff Conference. Nice to see people from across Jisc in-person. Some useful sessions and some fun ones as well.

Thursday I was down to London for a meeting with a Finnish delegation from the CSC, which is a NREN (like Jisc). Colleagues and myself presented on the work of Jisc across the UK and answered questions on various aspects of our work.

Friday I was working from home. I spent time sorting out stuff from the week in preparation for going on leave next week.

My top tweet this week was this one.

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Who turned out the lights? – Weeknote #188 – 7th October 2022

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Last week I was in London (oh and a bit of Bristol). This week I worked from home at the beginning of the week and spent the end of the week working in our Bristol office. I think this was the first time in ages that I had actually spent three days in a row working out of the office. Well it was warm.

I spent some time this week organising and planning the Jisc Senior Education and Student Experience Group. This meant organising attendance at meetings, expanding the group, responding to queries, booking rooms and locations. Also rejigging and renaming the Jiscmail list for the group.

I am organising a cross-Jisc conversation to discuss and join up activity across Jisc in the intelligent and smart campus space. We have quite a few projects and ideas in this area.

campus
Image by 小亭 江 from Pixabay

The news is full of stories on the possibility of winter blackouts as the energy crisis continues to hit home. With the continuing prospect of restrictions in gas supplies across Europe, there is a strong chance with a extreme cold spell in the UK that there will be power rationing. This means that some parts of the UK will be dark. Students will face learning without light, power, heat or connectivity. How can you deliver high quality online learning without power or connectivity? So I wrote a blog post exploring this.

Also this from the Guardian: How would three-hour power cuts work if enacted in Great Britain?

People in England, Scotland and Wales are braced for the possibility of rolling power cuts this winter after a warning on Thursday from National Grid. The electricity and gas system operator has said households could face a series of three-hour power cuts…

So I wrote up a follow-up post.

stove espresso maker
Image by Karolina Grabowska from Pixabay

Wonkhe was reporting on the cost of living crisis.

The cost of living crisis will be worse than the impact of the pandemic for some students, a Welsh university Vice Chancellor has warned. Ben Calvert, vice chancellor at the University of South Wales, made the comment as he gave evidence at the opening of a Senedd committee inquiry into mental health in higher education. Calvert told the committee: “I actually think for some of our students that will be harder, particularly where we have got populations of students who are older.”

These concerns have been expressed by many universities at meetings I have attended. What could universities do, and what should universities do?

We potentially could see shifts in attendance patterns on campus by students, as they take advantage of the warm rooms and opportunities to charge devices away from their rented student homes.

This was an interesting read on Eighteen pitfalls to beware of in AI journalism.

We noticed that many articles tend to mislead in similar ways, so we analyzed over 50 articles about AI from major publications, from which we compiled 18 recurring pitfalls. We hope that being familiar with these will help you detect hype whenever you see it. We also hope this compilation of pitfalls will help journalists avoid them.

The first example was this analysis of an article on an AI EdTech product, The Machines Are Learning, and So Are the Students.

It features comments such as this one:

This sentence implies that AI is autonomously grading and optimizing coursework. However, it is only being used to assist teachers in a small part of grading: identifying the answer that a student wrote and checking if it matches the answer provided by the teacher.

I think that the article and analysis is not just useful for journalists, but anyone looking at AI in education (and beyond).

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

I have been thinking about the keynote I am delivering for Moving Target 2022 in Berlin in November. Planning a short video for the conference organisers social media for next week as well.

My top tweet this week was this one.

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Oncoming vehicle approaching – Weeknote #187 – 30th September 2022

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Was in London on Monday. I had gone up the night before, so I could avoid travelling on a Monday morning.

Monday was a team coaching day, where we did our insights (colours) thing. I think the most useful aspect is discussion and working together, as for the insights I am always reminded of horoscopes.

Monday evening, I couldn’t see Jupiter as it was cloudy, saw it last week and later in the week, but not on the day it was the closest to the earth in 107 years.

On Tuesday I presented at the GuildHE Policy and Planners Network meeting in London on analytics and student support. This was well received presentation and there was lots of questions and discussion afterwards.

Wednesday I was back in Bristol. I had a constructive meeting on the marketing, event, production requirements for the HE objectives assigned to me, and how these will fit into the planning and campaign processes for 2022-23. We also discussed transformative content (thought leadership) and the planning I have done on producing transformative content that will support the delivery of the HE sector strategy and ensuring it is aligned to the Jisc core strategy.

Read this HEPI blog post at the weekend. The blog says

There is a tendency for the literature to connect innovation and technology in discussions about models of change. Clearly, technology can have a significant impact on activities and practice and can lead to innovation but, if badly designed or implemented, can create unnecessary costs and additional bureaucracy. The key to good innovation is that it leads to better productivity; better work practice; and better delivery of activities. In planning any change, it is important to understand how the innovation that you wish to introduce will deliver those three things: better productivity, better practice and better delivery. 

You could almost rewrite this and replace the word innovation with transformation. It goes onto say:

Innovation is also often seen as a big bang ‘thing’. This is not necessarily the case, small improvements or minor changes can have significant effects…

I was reminded of my butterfly post on digital transformation.

Do you think transformation is something that has a result (we’ve been transformed) or do you see it as an evolving continuing process (we are transforming and continue to transform)?

The Mirror reports that University of Glasgow students are unhappy about having lectures in a church with no internet access.

Though it was July 2015 when Apple Pay was introduced in the UK, I have never actually used it until August this year! I bought some parking on my phone and used Apple Pay to pay for it. It was only on Thursday that I actually used Apple Pay at a till! I paid for some shopping using the system at one of those “unexpected item in the bagging area” machines.

I know I should know this, but it was quite a seamless experience. I did have to double tap, which I didn’t think I would need to do. Well done that now, do I need to do it again? Probably not.

Friday I headed to work in our Bristol office. Had some administration to do as well as catching up with conversations and email.

Why is this post entitled oncoming vehicle approaching? Well when I was driving to London, I did see a fair few warning signs, that there was an oncoming vehicle approaching. I wasn’t sure how much I should slow down by, as there were cars behind and next to me. I wasn’t sure even which lane I should stick to, as I had no idea about the oncoming vehicle, would it be in the outside lane, or on the hard shoulder? There were a lot of unknowns and in the end I tried to ensure that I had plenty of options for moving out of the way, just in case. I never did see the vehicle, but it was quite unnerving. Writing this, it reminded me of how some people feel when it comes to the implementation and embedding of digital technology. People may be unsure of what to do and it might be all bit unnerving as they are doing what they normally do and now they are facing uncertainty.

My top tweet this week was this one.

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Threads – Weeknote #186 – 23rd September 2022

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A shorter week this week down the bank holiday at the start of the week.

Attended a Sector Agency Widening Participation and Data Working Groups Workshop. This was an in-person workshop in Cheltenham. This was a really engaging workshop with UCAS, HESA, and Advance HE. QAA were unable to attend. We looked at the student journey and where the different organisations are working in the widening participation space. As you might expect UCAS are focussed on the pre-application and application stages of the student journey. Whereas Jisc, HESA and Advance HE are working in the “at university” stage. Agreed we would put proposals to the Heads of Sector Agency for collaboration going forward. In addition, we may want to reflect on the widening participation and inclusion agenda on the products and services we provide for the sector.

One of the interesting discussions was on the deficit model that many universities and organisations use when it comes to the widening participation agenda. So, services, systems, and processes are designed for the “standard” student and then things are added to widen participation. The result is often those students who are in need of support are required to find or register for that support. A more inclusive approach to widening participation, is by ensuring services, systems, and processes are designed to be inclusive from the design stage.

We had a tour of the UCAS Building, it was interesting to see how UCAS had already changed their offices to reflect their hybrid mode of working with new spaces.

Also, interesting to see that they have built a fully functioning TV studio for the creation of video content and more engaging and professional live streaming content.

Over the last few months, I have been working on an idea that Jisc should have a TV studio, now seeing this, I think we should accelerate this idea. Was interesting to see an organisation that had done this.

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Photo by Annie Spratt on Unsplash

I enjoyed this article on Wonkhe: Imagined universities and blank spaces for dreams.

Eileen Pollard and Stephanie Aldred ask if “sticky campus” directives are based on collective conceptions of campus communities that no longer exist? University tactics for keeping students stuck range from threats, surveillance, and persuasion, to outright bribery because (as we explain to both them and ourselves) students who come to class and interact with us and their peers get higher marks.

I like how the article says that the point of university is not to be in a physical space, but a place where we can realise our dreams, be that a physical space or an online space. I was reminded of how work is not somewhere we go, but something we do by Lawrie.

The web affords us new ways of working, new opportunities to connect.  It furthermore allows for a richer experience of work and life, rather than forcing us to segregate our time from ourselves via physical location, allowing us to choose when and where we are most productive, and how to conserve our face to face energy for those times that truly require it.

In another story on working, the BBC reported how firms in four-day week trial have decided to make it permanent.

Many UK firms taking part in a four-day working week trial have said they will keep it in place after the pilot ends. More than 70 firms are taking part in the scheme where employees get 100% pay for 80% of their normal hours worked. At the halfway point in a six-month trial, data shows that productivity has been maintained or improved at the majority of firms.

I think this practice could be tricky, politically, in the education world, but certainly something to keep an eye on.

Spent some time planning a presentation I am giving next week in London, looking at learning analytics and student support.

This week 38 years ago, The BBC broadcast Threads, a documentary drama about a nuclear attack on the UK, with a focus on Sheffield.

I remember watching it at the time, and was scared, chilled and having a feeling of total helplessness in the face of, what the time, felt like something that could quite easily happen. Though that threat is still here, it did feel in the 1990s and 2000s that it wasn’t so imminent or probable.

This week, not so much.

The EU must take Vladimir Putin’s threats he could use nuclear weapons in the conflict in Ukraine seriously, the bloc’s foreign policy chief has said.

My top tweet this week was this one.

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In Dublin’s fair city – Weeknote #185 – 16th September 2022

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Famine sculpture
Famine by James Clay

Well, a week like no other.

I spent Monday having internal meetings discussing various things. One meeting was how our Directorate could communicate more effectively what we do, with the rest of the business on our intranet. I do think that often people assume that others in an organisation know and understand what other parts of the organisation do. Of course, when you are immersed and close to what you and your team do, it can be easy to assume that others are also just as clear about your role and the work of your team. Most times they’re not. I am thinking about how I can communication the work I do, to the rest of the organisation. In some ways these week notes do that in one way.

Another meeting was about setting some priorities in the public affairs space. With all the changes that are taking place in Government, it can be dynamic and changing landscape. A new prime minister, a new secretary of state and new ministers; does mean making new connections and new relationships. It is also very likely that there will be no policies as well.

I spent time on Tuesday preparing for a presentation that I was delivering in Dublin. It did involve reviewing existing presentations and documentation; as well as designing and producing a presentation.

I flew out to Dublin on Wednesday.

Dublin Airport
Dublin Airport by James Clay

I have been to Dublin four times before. I was there in August 1998 when I was on a day trip, we were camping in Pembrokeshire and caught the ferry to Rosslare and then the train to Dublin. I do remember going on an open top bus, and then visiting the Guinness museum.

When I went to Edtech 2020 in Athlone, caught a flight to Dublin. Before catching the train to Athlone I did explore some of Dublin. Didn’t have a huge amount of time back then.

I went to MoodleMoot 2012, which was in Dublin, however I never go further than the conference hotel which was next to the airport.

My last visit to Dublin was in 2016, where I was keynoting at LiLAC 2016. I saw many different parts of Dublin on that visit. Mainly as I was out at University College Dublin and staying at the St. Helen’s Hotel which was quite far south of Dublin. We did have a nice conference dinner at the Irish Museum of Modern Art. However I did not make it into the city centre on that visit.

So arriving in Dublin and catching a bus to the hotel, I did have time before the dinner in the evening to explore the heart of Dublin.

In the evening I was at a dinner with the HEAnet Advisory Group.

On Thursday I was attending and presenting at the HEAnet Advisory Group.

After a presentation on the strategic direction of HEAnet and EduCampus, we had a presentation from Dr Orla Flynn, President of Atlantic Technological University (ATU), called Digital transformation from the perspective of institutional leader. ATU is a multi-campus technological university in the west and northwest of Ireland that delivers a rich combination of academic and research excellence. It covers a wide area, over 37% of the geographical area of Ireland. It was a really interesting talk and the issues of digital transformation echoed many of the experiences I have heard about in the UK.

I delivered my presentation, Digital transformation: Analytics to support student experience and success; a perspective on good practice in UK HEIs, to the group was well received and opened possibilities for further collaboration, provision of services, consultancy, as well as invites to institutions to share UK experiences and practices.

My presentation focused on what Jisc is doing in the learning analytics space, and then the core requirements that UK HEIs need to address in delivering in this space. I also covered some of the core challenges and issues that UK HEIs face, such as privacy and ethics.

After an interesting workshop on digital transformation, and a lunch,

Dublin GPO
Dublin GPO

I had some time before my flight back to Bristol. What I didn’t realise, until I was pass security, was that my flight was delayed, so I had to wait in Dublin Airport for over five hours. This was exhausting.

I think next time I will catch the boat.

The energy crisis is starting to impact on educational providers. One college is moving to a four day week to reduce energy costs. This is something I have been discussing with colleagues.

With the energy crisis, what is the potential impact of shorter weeks on education, also enery blackouts. How do you deliver digital and online learning when the students lack connectivity or power. Something I think I will write about in the next few weeks.

I had an interesting meeting on the original background to the history of HE thought leadership at Jisc over the last two years and where we are, and the current situation. It was agreed that past work using the term thought leadership wasn’t what thought leadership is, using the accepted term for Thought Leadership, but was much more about inspiring transformative content. This is the start of a conversation about where Jisc goes next in this space.

My top tweet this week was this one.

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Warm and nostalgic – Weeknote #184 – 9th September 2022

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I was away the whole week, firstly in Manchester for ALT-C and then Leamington Spa for our away day. Of course the end of this week was dominated by the death of Queen Elizabeth II.

On Monday I headed off to Manchester, stopping at our Bristol office to pick some stuff up, as well as participate in an online meeting. ALT-C was kicking off at 9am on Tuesday, so wanted to be in Manchester rather than travelling and missing the start of the conference, especially as I knew I would miss most of the sessions on Thursday.

I planned some travel, as I am in Dublin next week. The last time I had the opportunity to visit Dublin was in 2016 when I was a keynote speaker at LILAC 2016. I am looking forward to making a return visit.

It was interesting to return to Manchester for ALT-C. The last time I attended ALT-C in person was in 2018, in Manchester. I missed going in 2019 in Edinburgh. I would like to have gone to ALT-C in Edinburgh, alas I didn’t go that year as I needed to be close to home as my youngest started secondary school, and as most people know, transition is a challenging time for all. In the end there were very few issues, but I am glad I stayed behind. Of course, due to the pandemic, the 2020 conference in London was cancelled and the 2021 conference was purely online.

This was a hybrid conference, so the first part of day one was online with the in-person sessions starting after lunch.

I did feel warm and nostalgic attending the conference, it reminded me of conferences past. However, there was still something new about it as well, which I enjoyed.

I am intending to write up my thoughts on the various sessions in future blog posts.

I did one sketch note of a keynote on ethics in educational technology, which was liked by people.

I did have a bit of a challenge as my iPad battery died before I had finished the sketch. So I kept listening and took some photographs on my phone. After the keynote I headed out to Caffé Nero to both refresh myself with a coffee and use their power sockets to charge my iPad. There was certainly a dearth of power sockets in the conference venue.

Leaving Manchester on Thursday I realised how exhausting attending an in-person conference is, I haven’t done this kind of conference for a while.

Pleased to see a tweet about the Social Media In HE Conference. Every year when I see this is happening, I say to myself I should attend that, but then forgot the following year to book. This year I am planning to attend.

We had an away day in Leamington Spa, in which we looked at the current sector landscape, planning for next year and just getting together in-person, which is something we rarely do as a geographically distributed team. It was a lunchtime to lunchtime away day.

After the sessions for that day I went to my room and made a coffee. I was so glad I had taken my coffee machine with me to Manchester and Leamington Spa.

As I read Twitter, it was announced the Queen had died. I went off for a drink before dinner in the bar.

Friday was the second half of our away day and then it was a lengthy journey home.

My top tweet this week was this one.

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Preparing to pack – Weeknote #183 – 2nd September 2022

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Lots of my colleagues were still on leave, so it was quite quiet in the office.

So I was on leave last week and the week started with a Bank Holiday in England, so it was a shorter week. Having spent the week on leave, I was not too surprised to find that there were 109 unread emails in my inbox, it didn’t take too long to get those down to six that I needed to deal with.

Spent some time working out our finance system, I rarely raise purchase orders, so I do find it can be challenging to get to grips with the finance system and processes. Though I will say ours is certainly simpler than ones I have used in the past.

Next week I am off to Manchester for ALT-C. I revised and updated a blog post about making preparations for the conference.

Having probably spent time and effort securing the funding to go to a conference such as the ALT Conference in Manchester, it makes sense to spend some time preparing in advance of attending. Last minute rushing and chaotic flipping through the programme on the day of the conference, means you are probably not getting as much out of the conference as you could. I think this year with the hybrid nature of the conference, it makes even more sense to do some planning.

I have also written a blog post about packing and what to take to the conference, which I will be publishing later. Of course if you are attending online then this old post might be useful.

Some meetings were cancelled this week, as a key member of staff was off sick, which gave me some more time for planning.

Had some discussions with GuildHE about Jisc attending a network meeting at end of September to present on Learning Analytics and Student Support.

Had a session with a member of staff about agile methodology and how I use an agile approach, JIRA and Confluence to plan my week and my work. It reminded me that I haven’t written this up (for myself) and maybe I should write a blog post on my workflow and processes.

I updated my new stuff and old stuff event and conferences pages on the blog. Helpful for me to remind myself where I have been and where I am going, but may also be useful for others to either find out about a future event, or to let me know about an event that I might want to attend (and isn’t in the list).

I enjoyed this Twitter thread on diversity, merit and excellence.

I often hear people about appointing the best person for the job based on merit, or inviting the best speaker for the conference. This often though misses the whole picture and what diversity can bring to the holistic metaphorical table.

Diversity increases innovation: diverse groups are known to produce innovative solutions, especially to ill-defined problems (much of the science we do). Demographic diversity is a proxy for diverse thinking.

Having a diverse team means a better team, this isn’t about recruiting the best individuals, it’s about having the best team. I think I might write more about this in a future post.

I also liked this comment from the thread on higher education, and the importance of diversity in the demographic of the staff in an university.

Demographic diversity is beneficial to the very experiences of undergraduate and graduate students, creates a feeling of belonging in students, and provides them with role models that they can aspire to.

Rochdale Canal in Manchester
Rochdale Canal in Manchester

So if you are attending ALT-C next week in Manchester, see you there.

My top tweet this week was this one.