Tag Archives: smart campus

Visionary – Weeknote #260 – 23rd February 2024

I have been working on a series of visions about how universities could be working differently in the future. The aim of the visions is not to predict a future, but to provide an insight into a possible view of what that future could look like and think about how these impact on your current position and thinking. We did something similar for Learning and Teaching Reimagined, and though I wasn’t personally credited with the authorship of some of the visions, I did create and write the visions. I tested them out with a few people and got the reaction I wanted as well as stimulating an interesting discussion.

One of those visions was about organisations merging. Coincidently in the news this week was the news that City, University of London and St George’s, University of London have agreed a merger – the new institution will be called City St George’s, University of London and commence operations from 1 August, “though full integration will take longer.” Current City president Anthony Finkelstein will lead the combined institution.

There has been much talk about the four day week, in the Guardian this week was an article on how some firms have made their four day week trials permanent.

Most of the UK companies that took part in the world’s biggest ever four-day working week trial have made the policy permanent, research shows.

Reports from more than half the pilot organisations said that the trial, in which staff worked 100% of their output in 80% of their time, had a positive impact.

For 82% this included positive effects on staff wellbeing, 50% found it reduced staff turnover, while 32% said it improved job recruitment. Nearly half (46%) said working and productivity improved.

TASO published a new report: Using learning analytics to prompt student support interventions.

How can learning analytics – data systems that help understand student engagement and learning – be used to identify students who may be at risk of withdrawing from their studies, or failing their courses, and what interventions work to re-engage students in their studies?

The key findings from the report were:

  • Neither HEP found a measurable difference in post-intervention engagement rating between at-risk students who received an email followed by a support phone call and at-risk students who received only the email.
  • Neither HEP found any significant impact of the additional support call on the likelihood of a student generating additional at-risk alerts.
  • Qualitative feedback indicated that students welcomed the intervention. For some, the phone call was appreciated as a means of breaking down barriers between themselves and the institution and stimulating their re-engagement with learning. For others, the email alone was cited as a sufficient motivator to re-engage with learning.

There was an article on Wonkhe on the report.

A new study from TASO seeks to judge “what works” in the use of learning analytics for student support, exploring whether students identified by engagement data as being “at risk” were better supported by email and phone contact or email alone. Large cohorts of students at two providers, Sheffield Hallam University and Nottingham Trent University, were divided into two random groups. In both cases, it was found that an additional support call created no measurable difference in at-risk students’ subsequent engagement and no appreciable change in the likelihood of the student generating subsequent alerts.

It will be crucial to robustly test the impact of any wellbeing interventions that analytics systems may trigger.

As many people already well known, the environmental costs of generative AI is soaring, and that also being kept mostly secret. In Nature is an article about the impact AI will have on energy systems.

Last month, OpenAI chief executive Sam Altman finally admitted what researchers have been saying for years — that the artificial intelligence (AI) industry is heading for an energy crisis. It’s an unusual admission. At the World Economic Forum’s annual meeting in Davos, Switzerland, Altman warned that the next wave of generative AI systems will consume vastly more power than expected, and that energy systems will struggle to cope.

Spent some time planning out Senior Education and Student Experience Group meeting for March.

Wrote a briefing update on the work I have been doing on the optimisation of operations and data work.

Had an interesting and informative conversation with a college about their smart campus aspirations.

Spent time planning next steps of my Intelligent Campus work.

Planning a meeting with an university for a follow up workshop on their smart campus planning, after successful workshop in January and their request for a 1-2 day cross university workshop.

Worked on creating and planning blog ideas in the personalisation space. Also worked on creating and planning senior management primer ideas in the personalisation space, and some use case ideas.

Spent time planning out ideas for Spaces events over the next 12 months.

Noted that this worknote represents five years of undertaking worknotes for the blog.

What makes a smart building smart? – Weeknote #258 – 9th February 2024

After a week in the Bristol office, this week I was only there on Friday. Monday I was working from home, the train strikes disrupting rail travel for my Bristol commute. I spent a couple of days in Birmingham as well. I was off to Birmingham for a Smart Campus Roundtable being facilitated by PTS, an external consultancy company. I had attended a similar eventin London in June.

The focus of the event was about progress universities were making in the smart campus landscape, with presentations from Birmingham and Bristol. We had various discussions about university aspirations, challenges, business cases, cross-institutional teams. There was very little discussion on the actual smart campus technologies that are available. As was recognised across the room, the real challenges are vision, strategy, planning, policy, process, and culture.

I also found about the Smart Building Overlay to the RIBA (Royal Institute of British Architects) Plan of Work.

RIBA have developed a Smart Building Overlay to provide guidance on smart building technology through each RIBA Plan of Work stage; aligning decision-making with project outcomes and helping designers integrate the technology to support them.

This is an interesting document but does remind you of how much work has been done in this space by those involved in the architectural and construction industries, not just in education, but across all other sectors as well. Are educational spaces that different, something to think about.

Though much is being done in this space, the work has been focused on the relationship between the physical estate and the IT infrastructure coming together. The reality is that a university campus is awash with data from many different systems. A truly smart campus needs to bring that altogether, and an intelligent campus will enable deeper and more useful insights.

In a couple of weeks I have my Q2 review. As always, these notes come in useful for writing up that review. I also write my review in a Word document before then pasting into the HR system. I am glad that I did as I found out on Monday that there had been a glitch in the HR system which meant all my input was missing. Of course I could replace the text in my form from the Word document.

This was a habit I got into many years ago, as too often when writing into a web form, there would be a connectivity issue, or a glitch and I would lose everything I had written. So I now write in a word processor and then copy and paste. I do that for all my blog posts as well. So I am writing this blog post in Word, and then I will copy and paste into my WordPress instance later.

There is another advantage with using a word processor, is that I can write some of the blog post one day and finish it off another day. Using it for week notes means I can write up each day individually if I need to.

microphone
Image by Florian Pircher from Pixabay

Saw an online presentation from David Kellerman on the digital transformation in his work at UNSW in Australia. He was an enthusiastic presenter and very passionate about his work.

I have been invited to speak at Higher Education Smart Campus Association (HESCA) event Smart Technology for a Smarter Campus’.

HESCA’s aim is to provide Higher Education establishments with a platform for debate on smart card technology issues relevant to their business objectives.

As you might imagine, the focus is very much on smart card technology, but though smart cards can provide lots of data, they can also be used to enhance the student experience in a lot of areas, if other sources of data are joined up. Very much an aspect of the intelligent campus.

I spent time researching, planning, and writing my presentation for HESCA 24 How smart technology is vital for tomorrow’s campus.

Reviewing and analysing my learning spaces space on Dovetail, looking at what I have done, what I could do, and what I need to do.

Spent time doing the purchase orders, booking, and logistics for various conferences. I am planning to attend UUK’s Survive or thrive? Grasping the financial sustainability challenge Conference. Also WonkHE’s Secret Life of Students, and the UCISA Leadership Conference in Edinburgh.

After some setbacks I did the recording and editing for my Leadership Masterclass – Operationalising your Strategic Vision video.

Time for breakfast – Weeknote #247 – 24th November 2023

No (real) travelling this week, as I spent much of the week working out of our Bristol office, which on some days was really quite busy.

On Tuesday I did a masterclass, Operationalising your Strategic Vision for colleagues at Jisc.

In this session we will go through one possible process of operationalising a strategic vision. We will review what the current thinking is on vision and strategy and how this applies to organisations, teams, and individuals. We will start to explore how you can bring in the relevant stakeholders and teams to drive success.  We will look at how to plan to build an effective operational responsive plan that will help to achieve your strategic vision. There will be an introduction to the strategic lens and how it can be used to ensure coherency across a business.

A lot of the talk was based on the following blog post Why does no one care about my digital strategy? As well as this briefing paper that Lawrie Phipps and myself wrote back in 2018, Delivering digital change: strategy, practice and process. I also used a lot of thinking from this book, Good Strategy, Bad Strategy: The Difference and Why It Matters. I also worked in this blog post on breakfast.

“Culture eats strategy for breakfast” is a famous quote from management consultant and writer Peter Drucker. 

It seemed to go well, and I got a lot of positive feedback. So much so we think we might run it again early next year.

I watched the UCISA Enterprise Architecture: a culture, not a project recording from last week. Well I say I watched, what I actually did was go for a walk and listen to it. I found it really interesting and relevant to some work I am doing at Jisc.

Had a meeting with SURF about the smart campus landscape. Range of similar and interesting activities happening in Netherlands in the smart campus space.

Undertook some training in our revamped finance system.

Still not using the Twitter. I will admit to visiting the site now and again, but I am glad I left. Still not fully engaged with Threads and Bluesky.

Tulips from Amsterdam – Weeknote #241 – 13th October 2023

This week was all about Amsterdam, where I was attending the EDUTech conference at the Amsterdam RAI.

However, on Monday I was in our Bristol office. I had a planning catch up meeting about prospective communications and publications.

Tuesday I was off to Amsterdam. Having arrived and parked at Bristol Airport I had time for a coffee before boarding.

It was quite a quick flight, by the time we reached the Suffolk coast, we started our descent into Amsterdam. Having disembarked, I headed to passport control. There was a huge queue. Schiphol Airport had free WiFi, so I could use that in the airport whilst I had a long wait to get through passport control. Took over 90 minutes to get from the plane, through passport control, pick up my suitcase and then I could head to the railway station. It wasn’t long before I was at my hotel next to the RAI conference centre.

Following some issues with roaming in Spain in 2022 I have been a little concerned about travelling abroad and if I would have connectivity issues. However this time I had no issues.

The EDUTech Europe 2023 conference was over two days and covered a range of topics and subjects, but as you might have guessed AI was certainly up there being discussed across a range of sessions. As well as covering higher education, the conference also covers the schools sector, but the interactive programme made it very easy to filter out those sessions, so I could focus on the higher education topics.

I had been invited to participate in the Smart Campus panel session at EDUTech Europe 2023.

I had proposed that in the discussion I would chat about the following.

How do we move from a smart campus to a smarter or intelligent campus? Bringing in more data sources to get deeper insights and understanding.

What are the ethical and privacy considerations we need to be aware of before building a smart campus? Do we need to consider algorithmic bias in our planning?

A campus does not exist in isolation, how could we integrate the smart campus into the smart city (or smart community).

Across the rest of the day there were a range of sessions, I focused a lot on digital leadership. It was interesting to see the reliance on champions to deliver change. My own experience has shown that though champions can have an impact, generally the process of using enthusiasm to deliver effective change is inconsistent, and if you want to deliver holistic change across a whole organisation, then the use of enthusiastic champions generally won’t result in that change happening. Of course using champions as part of a portfolio of change levers, is certainly something that can work.

Thursday morning I attended HEAnet Group Advisory Forum via Teams. We discussed the HEAnet strategy as well as other topics related to technology and higher education in Ireland.

On Thursday I was invited to participate in the Assessment panel session at EDUTech Europe 2023, after someone had dropped out. This was an interesting session looking at the role of assessment.

Had a good discussion with a delegate from the University of Birmingham at the EDUTech Europe 2023, on various topics and issues. Have agreed to visit University of Birmingham.

Had an informative chat with a Principal Lecturer from Sheffield Hallam University on various topics and issues including smart campus and learning analytics.

Got some nice feedback from EDUTech Europe 2023:

I wanted to take a moment to express my sincere gratitude for your invaluable contribution as a speaker to EDUtech Europe 2023. Your expertise and insights added immense value to our event. The feedback we received from our attendees was overwhelmingly positive, and your knowledge and passion resonated with the audience. We look forward to the possibility of working with you again in the future.

On Friday I attended Jisc’s Research Evidence Advisory Group meeting. As we discussed research at Jisc I realised there were some key ways in which I interact with research. It started initially as three Cs, but by the end of the meeting this had grown to six.

Consumption – in my role I consume research by others, both internally and external research. Having access to that research is critical to the work I do.

Creation – I also create research, sometimes this is for projects, other times it has been for consultancy, and now and then for publication or for events.

Communication – It is important that research undertaken by Jisc is communicated internally and externally.

Community – I want to be part of the internal (to Jisc) research community, but also to be part of the external research community

Credibility – When we do research, it adds credibility to what we say and recommend. Having the evidence (gained from research) gives us the credibility we need when talking to the sector.

Co-ordination – It’s important to avoid duplication, or repetition; that we co-ordinate our activities.

Got some nice feedback from The Blended Learning in HE Conference I presented at last week.

I would like to thank you very much for speaking at The Blended Learning in HE Conference. We really appreciate the time and effort that you took in preparing to present at the event. Your address was well received by the delegates and the conference has already received some great feedback.

Did some initial organisation of Senior Education and Student Experience Group meetings, format and timings.

I spent much of the day travelling back from Amsterdam on Friday. Spent less time at passport control this time.

The Smarter Campus – Weeknote #224 – 16th June 2023

It was a really hot week this week, weather wise.

I had my Senior Education and Student Experience Group meeting. Originally, I planned to have the meeting in Scotland, but in the end we had an online meeting.

Was in London for park of the week, where I attended Cisco and PTS The Smarter Campus event in Chancery Lane.

This event demonstrated that there is a real demand for support and help in this space. There are opportunities for more advanced Proof of Concepts, advice and guidance, vision and inspiration, and potential consultancy and training opportunities.

Went through my risks in the risk register and assessed them in light of recent changes.

I went through and updated and finalised my ALT-C submission.

Attended a few finance meetings.

Spent time planning and organising the Intelligent Library community event, which is now full, for next week, it’s taking place in London.

My top tweet this week was this one.

Returning – Weeknote #92 – 4th December 2020

lecture theatre
Image by Michal Jarmoluk from Pixabay

I have been thinking about the use of space for teaching and learning once we move beyond Covid-19. There are similar discussions thinking about the future of the office. I found this Wired article interesting – The Covid-19 vaccines will usher the dawn of the true hybrid office.

The promising vaccine news is making bosses think about the return to work. But when it does happen, the office won’t ever be the same again.

I had a good discussion on Tuesday about the future university campus. I have worked on an intelligent campus project in the past, back then we had a vision. However the current landscape has changed and will continue to change. This has implications for campus planning and usage.

Wednesday saw the publication by the Government of guidance for universities on students returning in the spring.

I did read this article from Wonkhe responding to  – DfE publishes staggering advice for universities on students return in 2021. Jim Dickinson and David Kernohan unpick the implications.

Thursday I was on leave…

Friday was a full day of meetings and events. I actually have very few days where I spend most of the day in Zoom and Teams meetings, but today I had nearly six hours of online meetings. The key for me was to move away from the computer when I can.

My top tweet this week was this one.

Note that the original NY Post tweet this was referring to has now been deleted. It talked about the UK Christmas covid-19 planning with a picture of Paris.

However someone managed to get a screengrab before it was deleted.

Going home for Christmas – Weeknote #91 – 27th November 2020

A lot of news over the weekend on grade inflation. I was at an event last November where this was discussed and there was some despair about the issue, on one hand everyone is expecting the quality of teaching to be better, but at the same time they don’t want students to get better grades.

I spent a fair amount of time writing some proposals this week.

We’ve also been working on where Jisc goes next with Learning and teaching reimagined following the publication of the most recent report.

This report is the result of a five-month higher education initiative to understand the response to COVID-19 and explore the future of digital learning and teaching.

As the directorate I am now in is responsible for moving things forward, the key issue is how we move from a series of challenges and recommendations to a plan for change and transformation. We have a vision, we know where we are, it’s less about where we want to be, much more about how do we get there, what do we need to do to make it happen.

walking home
Image by 춘성 강 from Pixabay

So what’s going to be happening at Christmas as students flock home for Christmas? Continue reading Going home for Christmas – Weeknote #91 – 27th November 2020

Hello Portwall Lane – Weeknote #41 – 13th December 2019

Jisc's Portwall Lane Office, Bristol
Jisc’s Portwall Lane Office, Bristol

Monday was a lovely day, as it was the first day that the new Jisc offices on Portwall Lane in Bristol were open. The new office was lovely, not quite finished, but the main working areas were open for business and it was a fantastic working environment. Lots of choice of different places to work, open plan, quite spaces, not a library quiet working space, small meeting rooms (ideal for silent working), social working spaces, light, bright and airy. Loved it.

I spent time putting together a presentation I was delivering later in the week. Though it was mainly images I did put together some explanatory graphics.

The talk was only ten minutes, so I hoped the graphics would explain the concepts more easily and faster. I also wrote a blog post about the presentation, which helped me formulate what I wanted to say in the talk. I wrote this in advance and scheduled it for publication later on the same day as the presentation.

Latest trends in intelligent campus design

Latest trends in intelligent campus design Event
Latest trends in intelligent campus design event

As I had an early start in London on Wednesday I travelled up on the Tuesday so I wouldn’t be late for the event. In the end due to some travel issues I missed the start of the event, but was on time to present my piece and listen to some others from the first half.

James Clay speaking at the Latest trends in intelligent campus design Event
James Clay speaking at the Latest trends in intelligent campus design event

I enjoyed delivering the presentation and a due to a last minute illness I was asked to chair the second half of the event.

My overall takeaway was that developing an intelligent campus (even a smart campus) involves a range of stakeholders and users, and that all departments across an university need to be involved.

Thursday I was on leave, so Friday was more about catching up on missed e-mail from the week and doing some preparation for the Data Matters 2020 conference, ready for meetings next week.

My top tweet this week was this one.

Latest trends in intelligent campus design

Campus
Image by Jessica Aggrey from Pixabay

Over the last few years I have been working on a project at Jisc, called The Intelligent Campus. Though I left the project in March, in my new role and as part of Jisc’s work on Education 4.0, I still have an interest in that space and what is possible and what benefits it could bring universities and colleges.

Last year I wrote an article for Educational Technology on what the difference is between a smart campus and an intelligent campus.

At the recent Westminster Higher Education Forum on the 11th December I delivered a short presentation entitled Latest trends in intelligent campus design.

I wanted to talk about how the campus of the past is evolving into the smart campus of today, but look forward to a future where we may have an intelligent campus. Continue reading Latest trends in intelligent campus design

Open the pod bay doors…

People are not fearful of algorithms, they’re fearful of agendas that the algorithms represent.

2001-a-space-odyssey

Over the last few weeks I have been discussing and listening to people’s views on the intelligent campus.

One topic which has resulted in a fair bit of controversy is the concept of using artificial intelligence to support teaching and learning. This isn’t some kind of HAL 9000 computer running the campus and refusing to open the library doors until Dave the learner has finished their essay. This is more about a campus system being able to learn from the users, take that data, do some analysis and make suggestions to the user on potential ideas for improvement and useful interventions.

Imagine a learner arriving at campus with the intention of writing an essay, needing a quiet place in which to do this. They check their Campus App on their smartphone and it recommends a location based on the ambient noise levels and the type of environment the learner has used before. It could take into account the distance from the coffee shop, depending on if coffee is used as a distraction or supports the learner in writing their essay. The learner can of course ignore all this and just go to where they want to, the app provides informed guidance and learns as the learner does more learning activities and which spaces they use.

Another scenario, is a teacher planning a session, with some relatively interactive and engaging learning activities. They ask the intelligent campus where is the best place for this to happen! The system takes on board the preferences of the teacher, the availability of rooms, information from previously successful similar sessions and any feedback from learners. The teacher can then make an informed choice about the best space for this session. After the learning, the system asks for feedback so that it can learn from and improve the decisions it makes.

I think some of the issues (or should we call them problems and fears) that people have with a concept such as this is they feel any such algorithm is secret and hidden and will have a built in bias.

hal-9000-reflecting-daves-entry-in-stanley-kubricks-2001-a-space-odyssey

As I wrote in my previous blog post on open analytics I said

So if we are to use algorithms to manage the next generation of learning environments, the intelligent campus, support for future apprenticeships and data driven learning gains, how can we ensure that we recognise that there is bias? If we do recognise the bias, how do we mitigate it? Using biased algorithms, can we make people aware that any results have a bias, and what it might mean?

People are not fearful of algorithms, they’re fearful of agendas that the algorithms represent. But if we make these algorithms open and accessible, we could mitigate some of those concerns.

So if we are to use algorithms to support teaching and learning, could we, by making the algorithms open, ensure that, we remove some of those fears and frustrations people have with a data approach? By making the algorithms open could we ensure that staff and learners could see how they work, how they learn and why they produce the results that do?

This does bring up another issue that people have mentioned which is the bias any algorithm has, bias which comes from the people who write it, sometimes consciously, sometimes unconsciously. There is an assumption that these algorithms are static and unchanging and written by people who have an agenda. As we know from using Google and other algorithms, these are constantly changing and being tweaked.

Could we go one step further and allow people to edit or even create their own algorithms? Allowing them to make suggestions on how they could be improved, creating new analytics that could benefit the wider community.

We need to embrace the benefits of a smart campus, because the technology is already here, but we need one which learns from the people who use it; we need to ensure that those people are the ones who inform and guide the development of that learning. They are able to and can decide which intelligent campus decisions to benefit from and which they can ignore. By making the whole process open and accessible, we can provide confidence in the decision making, we can feel we can trust those decisions. We mustn’t forget that giving them that literacy in this area, is perhaps the most important thing of all.

Remember that in both scenarios above the learner and teacher both, ultimately, have the decision to ignore the intelligent campus decisions, they can decide themselves to close the pod bay doors.