What might the future of education technology hold?

November 8, 2023 James Clay Leave a comment

I am attending the WonkHE Festival of Higher Education 2023 at Senate House in London.

Originally called WonkFest I have attended the conference before, and it’s a great event to learn about higher education policy and the impact on the university sector.

I attended the session titled: What might the future of education technology hold?

Beyond the hype, and the sales pitch, beyond digital transformation and digital natives – this session will explore how technology is likely to shape higher education provison in the years ahead, what changes universities can realistically expect to learning and teaching, and how they might work with technology providers to get ahead of the curve.

Despite the abstract this was alas something of a sales pitch. As well as the advertised PVC, Claire Pike, Mark Simpson, the PVC from Teesside was also on the stage. However in a thirty minute session, over twenty minutes was devoted to telling us how “wonderful” one specific product was. I think this was a missed opportunity. Yes, I know you sponsored the conference, do provide an insight into the product, but that would have been much more authentic and valuable if it had come one of the PVCs.

I also felt thirty minutes was quite short for the session, so there wasn’t time for question or further discussion.

Jisc did get a mention for their report on student perceptions of generative AI.

This report looks at how students are currently using generative AI and explores its potential impact on their learning experience.

Even so I did do a sketchnote.

conference

How do you solve a problem like HE regulation?

November 7, 2023 James Clay Leave a comment

I am attending the WonkHE Festival of Higher Education 2023 at Senate House in London.

Originally called WonkFest I have attended the conference before, and it’s a great event to learn about higher education policy and the impact on the university sector.

I attended the session titled: How do you solve a problem like HE regulation?

Can any higher education regulator realistically be expected to balance the interests of students, providers, government, and the nation – and not get itself into hot water? With regulatory divergence and reform across the UK and criticisms from a House of Lords committee over the efficacy of English regulator the Office for Students, our panel will assess the options for HE regulation and think through what might be done to make it work.

I did a sketchnote which shows the breadth and depth that was covered in the session.

conference

What do the UK’s places want from their universities?

November 7, 2023 James Clay 1 Comment

I am attending the WonkHE Festival of Higher Education 2023 at Senate House in London.

Originally called WonkFest I have attended the conference before, and it’s a great event to learn about higher education policy and the impact on the university sector.

The opening panel session was entitled What do the UK’s places want from their universities?

“Levelling up” may no longer be the current buzzword in government, but long standing issues of inequitable economic growth, public health, cultural assets, and education outcomes across the UK haven’t gone away – nor has universities’ and colleges’ commitment to their places. As Britain gears up for a general election, how might “place” shape the next generation of policy thinking – and how can universities best meet the needs of their communities?

I did a sketchnote which shows the breadth and depth that was covered in the session.

altc2023, facebook, flickr, social networking, twitter

Revisiting Visitors and Residents

November 4, 2023 James Clay Leave a comment

I was in our Bristol office for an in-person workshop. I was attending a community manager training understanding behaviours workshop in Bristol. The workshop was led by Dave White. The focus was on digital practice and involved looking at visitors and residents and mapping your online activities.

I have done this workshop before quite a few times, and have even delivered a version of it as part of the Digital Leaders Programme and at the ALT Conference. So it was very familiar territory for me.

Despite having participated before in these kinds of workshops, I still threw myself into the process.

It was interesting to map my internet activity, as my online behaviours have changed quite a bit over the last few years (and even over the last few months).

One of the interesting observations as I reflect on the map, is what is missing. I use Google to search everyday, and I think that has become so normalised in my behaviour that I didn’t even consider putting it in. Having said that I am using search in Google Maps a lot more these days and that is something I didn’t use to to (and it is on the map).

I also reflected that Wikipedia is not there either, and this is a site I use on a regular basis for both finding out stuff and checking information, but I also use it to read about stuff that I find interesting, sometimes going down a Wikipedia rabbit hole of articles.

WordPress, a tool I use all the time for blogging was also missing in action.

On previous maps I did, Twitter was huge bubble or square on the map, today X is over on the left side of the map. Whereas before I would consider my behaviour to be resident in Twitter, these days it is a place I visit rarely and stopped engaging with the site last month. My replacements of Bluesky and Threads are there, but from a personal social perspective Facebook has become more dominant.

After using Flickr album at ALT-C in September, I have been thinking about re-engaging with the service and paying the subscription. ALT-C was also where Discord became my conference tool of choice, I think though that my use of that will decline over the next few months.

Another service, which I use to use a lot, Google Docs, is now a much smaller part of my digital footprint. I certainly don’t use it like I did a few years ago. Maybe that is the nature of the work I am doing, but I think also the use of Office 365 at work has changed how I collaborate on shared documents.

The work stuff is there, Outlook, Teams, (what was Yammer) and Dovetail. Though I personally use JIRA and Confluence, the rest of the people I work with don’t. I think what is interesting for me is how Outlook is a place I visit, but don’t necessarily use as a key communication or engagement tool, that’s where Teams comes into play.

Overall I did enjoy doing the mapping exercise and then reflecting on my practice.

weeknotes

Storm Ciarán – Weeknote #244 – 3rd November 2023

November 3, 2023 James Clay Leave a comment

I was in the office this week, continuing to work on various pieces of work. The only day I didn’t go into the office was Thursday and that was mainly down to Storm Ciarán. I had originally planned to visit a university campus in Southern England, but after the storm warnings for Storm Ciarán, I decided to change my plans, however with possible disruption to roads and rail, I also made the decision not to go to the office to work.

I was invited to and attended a focus group to support an investigative study of higher education delivery models in Wales. I was reminded of the work I had done on translation and transformation.

Continued the planning, reflection, and researching concept of optimisation of operations and data. Researching and analysing the background, exemplars, benefits, issues, challenges, and barriers to shared services across higher education. Continued the planning report structure on the background, exemplars, benefits, issues, challenges, and barriers to shared services across higher education.

Had a discussion with Paul McKean on FE digital elevation tool and how it is being used by FE colleges. This inspired me to rethink about approaches to various pieces of work I am doing.

Did the first scoping of an Intelligent Campus Elevation Tool to support members in their development of the smart and intelligent campus concept. Based on the work done on Jisc’s FE digital elevation tool, this could be something that universities and colleges might find useful as they navigate the smart and intelligent campus landscape. Also started to reflect on the use of the concept of the digital elevation tool for the optimisation of operations and data.

Wednesday I was in the office for an in-person workshop. I was attending Module 1: Community manager training understanding behaviours workshop in Bristol. The workshop was led by Dave White. I have done this workshop before and have even delivered a version of it as part of the Digital Leaders Programme. So it was very familiar territory for me.

It was interesting to map my internet activity, as my online behaviours have changed quite a bit over the last few years. Back in 2015 for example, Twitter was huge for me, today, well I left X in September. Might write about this a bit more.

Had a meeting with our Public Affairs team about providing the supporting information for a panel session at HEAnet on Navigating the Challenges and Opportunities of the Modern Campus. Much of the work I have done on the Intelligent Campus is appropriate in this area, as are the original use cases that we wrote back in 2017 and 2019.

We had our Directorate Monthly call covering change management and information governance.

The official photographs from EDUtech Europe 2023 were posted to Flickr. As per usual I did not manage to avoid the photographer.

Started thinking about my Q1 review documentation.

Continued with my planning and preparation for presentation for Learning Places Scotland 2023 happening in two weeks time.

Next week I am in London for the WonkHE Festival of Higher Education.

conference

Photographs from EDUtech Europe 2023

October 31, 2023 James Clay 1 Comment

They have published the photographs from the EDUtech Europe 2023 conference at the Amsterdam RAI that I attended earlier this month.

As is usual I did not manage to avoid the photographer…

These photographs were from the Smart Campus session where I was discussing building the smart campus and what we understand by an intelligent campus.

I had been invited to participate in the Smart Campus panel session at EDUTech Europe 2023. I had proposed that in the discussion I would chat about the following.

- How do we move from a smart campus to a smarter or intelligent campus? Bringing in more data sources to get deeper insights and understanding.
- What are the ethical and privacy considerations we need to be aware of before building a smart campus? Do we need to consider algorithmic bias in our planning?
- A campus does not exist in isolation, how could we integrate the smart campus into the smart city (or smart community).

Here I am doing a sketch note during a session on the pillars for a successful digital strategy.

Here is the sketch note.

On Thursday I was invited to participate in the Assessment panel session at EDUTech Europe 2023, after someone had dropped out.

This was an interesting session looking at the role of assessment.

There was also a drinks reception.

See all the photographs from the conference.

twitter, weeknotes

Busy, not packed – Weeknote #243 – 27th October 2023

October 27, 2023 James Clay Leave a comment

I went to the office quite a bit this week, travelling to Bristol. Our offices are busy, not packed, but busy.

Most of the week was continuing the planning, reflection, and researching concept of optimisation of operations and data. I was also researching and analysing the background, exemplars, benefits, issues, challenges, and barriers to shared services across higher education. I then started planning a potential report structure.

We had our monthly HEIRLT Leadership Meeting, and I also had my monthly one to one.

I did some planning and preparation for presentation for Learning Places Scotland 2023. I am doing a presentation on building the intelligent campus.

Universities and colleges spend billions on their campuses, yet they are frequently underutilised and are often a frustrating experience for students. In this session, James Clay will describe the campus of the future. How does a traditional campus become a smart campus? What are the steps to make a smart campus, an intelligent campus? The intelligent campus builds on the smart campus concept and aims to find effective ways to use data gathered from the physical estate and combine it with learning and student data from student records, library systems, the virtual learning environment (VLE) and other digital systems. This session will describe what data can be gathered, how it can be measured and explore the potential for enhancing the student experience, achieving net zero, improve efficiency, and space utilisation. It will demonstrate and explain to the delegates what the exciting future of the intelligent campus. James will also ask delegates to consider the ethical issues when implementing an intelligent campus as well as the legal requirements.

I was asked to conduct an initial ‘triage’ review of Jisc online advice and guidance that I am responsible for. There isn’t a huge amount on the Jisc website, so didn’t take long.

Did some preparation for Investigative study of higher education delivery in Wales session I am attending next week.

Starting to realise how over the last few years (but not really over the last few months) how much stuff I would get and learn from what was the Twitter. I made the decision to disengage from the Twitter and though not gone so far to delete my account, I haven’t posted there since September, I haven’t really got the same engagement and traction with Bluesky and Threads. I also realised that by tweeting out links and news, I would have a mechanism for remembering these stories and websites. Currently I don’t think the answer is Threads or Bluesky, but it might be in the future. I think I will need to rethink my workflows for news and content. I have done this before when Google Reader stopped working.

altc2023, weeknotes

Star – Weeknote #242 – 20th October 2023

October 20, 2023 James Clay Leave a comment

Took some leave this week and headed off to Chessington World of Adventure for the day.

It was nice to see Lawrie win our Star of the Month award for his work at ALT-C. I took the time to write a detailed nomination about what he did and the impact it had. It was a well deserved win.

Spent most of the week planning, reflection, and researching concept of optimisation of operations and data. Researching the background, exemplars, benefits, issues, challenges, and barriers to shared services across higher education. I have been finding relevant reports and documents, uploading them to Dovetail and then going through them undertaking analysis of the content, tagging different sections. Still early for deep insights, but often these reports flag the potential benefits of shared services, there is a lot of discussion about the importance of process analysis and optimisation, before moving to a shared service model.

This reminds me of some work I did back in 2014 about process analysis and optimisation before adding software or a digital service to the workflow. For example no point in adding a CRM for student recruitment, unless you go through the current process of student recruitment, and then reflecting on what you are trying to achieve. Without undertaking the process analysis, you can often find that all you are doing is spending a lot of time, effort, and money on creating a digital version of the existing process, which often results in just translation, and not taking advantage of the affordances of what digital and online can bring, and usually losing the nuance of the analogue or in-person process.

It has been a little but more challenging to see some of the blockers and barriers that stop the implementation of shared services, but this is where I can bring in some of my own experiences to the table.

Read this interesting article this week: Sunderland City Council is planning to extend the local eduroam Wi-Fi network into the city centre.

It is working with the University of Sunderland and its smart city partner Boldyn Networks to enable accredited users of EduROAM, developed as a Wi-Fi service for the higher education sector, to obtain connections beyond the university’s campus through the public Wi-Fi network.

From a social mobility perspective, inclusion, widening participation, reducing carbon, wellbeing, and a range of other factors it’s important that eduroam extends beyond the campus. It enables students to access Wi-Fi at a time and place of their choosing, rather than being forced to travel to campus.

assessment, weeknotes

Tulips from Amsterdam – Weeknote #241 – 13th October 2023

October 13, 2023 James Clay 1 Comment

This week was all about Amsterdam, where I was attending the EDUTech conference at the Amsterdam RAI.

However, on Monday I was in our Bristol office. I had a planning catch up meeting about prospective communications and publications.

Tuesday I was off to Amsterdam. Having arrived and parked at Bristol Airport I had time for a coffee before boarding.

It was quite a quick flight, by the time we reached the Suffolk coast, we started our descent into Amsterdam. Having disembarked, I headed to passport control. There was a huge queue. Schiphol Airport had free WiFi, so I could use that in the airport whilst I had a long wait to get through passport control. Took over 90 minutes to get from the plane, through passport control, pick up my suitcase and then I could head to the railway station. It wasn’t long before I was at my hotel next to the RAI conference centre.

Following some issues with roaming in Spain in 2022 I have been a little concerned about travelling abroad and if I would have connectivity issues. However this time I had no issues.

The EDUTech Europe 2023 conference was over two days and covered a range of topics and subjects, but as you might have guessed AI was certainly up there being discussed across a range of sessions. As well as covering higher education, the conference also covers the schools sector, but the interactive programme made it very easy to filter out those sessions, so I could focus on the higher education topics.

I had been invited to participate in the Smart Campus panel session at EDUTech Europe 2023.

I had proposed that in the discussion I would chat about the following.

How do we move from a smart campus to a smarter or intelligent campus? Bringing in more data sources to get deeper insights and understanding.

What are the ethical and privacy considerations we need to be aware of before building a smart campus? Do we need to consider algorithmic bias in our planning?

A campus does not exist in isolation, how could we integrate the smart campus into the smart city (or smart community).

Across the rest of the day there were a range of sessions, I focused a lot on digital leadership. It was interesting to see the reliance on champions to deliver change. My own experience has shown that though champions can have an impact, generally the process of using enthusiasm to deliver effective change is inconsistent, and if you want to deliver holistic change across a whole organisation, then the use of enthusiastic champions generally won’t result in that change happening. Of course using champions as part of a portfolio of change levers, is certainly something that can work.

Thursday morning I attended HEAnet Group Advisory Forum via Teams. We discussed the HEAnet strategy as well as other topics related to technology and higher education in Ireland.

On Thursday I was invited to participate in the Assessment panel session at EDUTech Europe 2023, after someone had dropped out. This was an interesting session looking at the role of assessment.

Had a good discussion with a delegate from the University of Birmingham at the EDUTech Europe 2023, on various topics and issues. Have agreed to visit University of Birmingham.

Had an informative chat with a Principal Lecturer from Sheffield Hallam University on various topics and issues including smart campus and learning analytics.

Got some nice feedback from EDUTech Europe 2023:

I wanted to take a moment to express my sincere gratitude for your invaluable contribution as a speaker to EDUtech Europe 2023. Your expertise and insights added immense value to our event. The feedback we received from our attendees was overwhelmingly positive, and your knowledge and passion resonated with the audience. We look forward to the possibility of working with you again in the future.

On Friday I attended Jisc’s Research Evidence Advisory Group meeting. As we discussed research at Jisc I realised there were some key ways in which I interact with research. It started initially as three Cs, but by the end of the meeting this had grown to six.

Consumption – in my role I consume research by others, both internally and external research. Having access to that research is critical to the work I do.

Creation – I also create research, sometimes this is for projects, other times it has been for consultancy, and now and then for publication or for events.

Communication – It is important that research undertaken by Jisc is communicated internally and externally.

Community – I want to be part of the internal (to Jisc) research community, but also to be part of the external research community

Credibility – When we do research, it adds credibility to what we say and recommend. Having the evidence (gained from research) gives us the credibility we need when talking to the sector.

Co-ordination – It’s important to avoid duplication, or repetition; that we co-ordinate our activities.

Got some nice feedback from The Blended Learning in HE Conference I presented at last week.

I would like to thank you very much for speaking at The Blended Learning in HE Conference. We really appreciate the time and effort that you took in preparing to present at the event. Your address was well received by the delegates and the conference has already received some great feedback.

Did some initial organisation of Senior Education and Student Experience Group meetings, format and timings.

I spent much of the day travelling back from Amsterdam on Friday. Spent less time at passport control this time.

eLearning Stuff

What might the future of education technology hold?

How do you solve a problem like HE regulation?

What do the UK’s places want from their universities?

Storm Ciarán – Weeknote #244 – 3rd November 2023

Photographs from EDUtech Europe 2023

Busy, not packed – Weeknote #243 – 27th October 2023

Star – Weeknote #242 – 20th October 2023

Tulips from Amsterdam – Weeknote #241 – 13th October 2023

news and views on e-learning, TEL and learning stuff in general…