Category Archives: weeknotes

Star – Weeknote #242 – 20th October 2023

Took some leave this week and headed off to Chessington World of Adventure for the day.

It was nice to see Lawrie win our Star of the Month award for his work at ALT-C. I took the time to write a detailed nomination about what he did and the impact it had. It was a well deserved win.

Spent most of the week planning, reflection, and researching concept of optimisation of operations and data. Researching the background, exemplars, benefits, issues, challenges, and barriers to shared services across higher education. I have been finding relevant reports and documents, uploading them to Dovetail and then going through them undertaking analysis of the content, tagging different sections. Still early for deep insights, but often these reports flag the potential benefits of shared services, there is a lot of discussion about the importance of process analysis and optimisation, before moving to a shared service model.

This reminds me of some work I did back in 2014 about process analysis and optimisation before adding software or a digital service to the workflow. For example no point in adding a CRM for student recruitment, unless you go through the current process of student recruitment, and then reflecting on what you are trying to achieve. Without undertaking the process analysis, you can often find that all you are doing is spending a lot of time, effort, and money on creating a digital version of the existing process, which often results in just translation, and not taking advantage of the affordances of what digital and online can bring, and usually losing the nuance of the analogue or in-person process.

It has been a little but more challenging to see some of the blockers and barriers that stop the implementation of shared services, but this is where I can bring in some of my own experiences to the table.

Read this interesting article this week: Sunderland City Council is planning to extend the local eduroam Wi-Fi network into the city centre.

It is working with the University of Sunderland and its smart city partner Boldyn Networks to enable accredited users of EduROAM, developed as a Wi-Fi service for the higher education sector, to obtain connections beyond the university’s campus through the public Wi-Fi network.

From a social mobility perspective, inclusion, widening participation, reducing carbon, wellbeing, and a range of other factors it’s important that eduroam extends beyond the campus. It enables students to access Wi-Fi at a time and place of their choosing, rather than being forced to travel to campus.

Tulips from Amsterdam – Weeknote #241 – 13th October 2023

This week was all about Amsterdam, where I was attending the EDUTech conference at the Amsterdam RAI.

However, on Monday I was in our Bristol office. I had a planning catch up meeting about prospective communications and publications.

Tuesday I was off to Amsterdam. Having arrived and parked at Bristol Airport I had time for a coffee before boarding.

It was quite a quick flight, by the time we reached the Suffolk coast, we started our descent into Amsterdam. Having disembarked, I headed to passport control. There was a huge queue. Schiphol Airport had free WiFi, so I could use that in the airport whilst I had a long wait to get through passport control. Took over 90 minutes to get from the plane, through passport control, pick up my suitcase and then I could head to the railway station. It wasn’t long before I was at my hotel next to the RAI conference centre.

Following some issues with roaming in Spain in 2022 I have been a little concerned about travelling abroad and if I would have connectivity issues. However this time I had no issues.

The EDUTech Europe 2023 conference was over two days and covered a range of topics and subjects, but as you might have guessed AI was certainly up there being discussed across a range of sessions. As well as covering higher education, the conference also covers the schools sector, but the interactive programme made it very easy to filter out those sessions, so I could focus on the higher education topics.

I had been invited to participate in the Smart Campus panel session at EDUTech Europe 2023.

I had proposed that in the discussion I would chat about the following.

How do we move from a smart campus to a smarter or intelligent campus? Bringing in more data sources to get deeper insights and understanding.

What are the ethical and privacy considerations we need to be aware of before building a smart campus? Do we need to consider algorithmic bias in our planning?

A campus does not exist in isolation, how could we integrate the smart campus into the smart city (or smart community).

Across the rest of the day there were a range of sessions, I focused a lot on digital leadership. It was interesting to see the reliance on champions to deliver change. My own experience has shown that though champions can have an impact, generally the process of using enthusiasm to deliver effective change is inconsistent, and if you want to deliver holistic change across a whole organisation, then the use of enthusiastic champions generally won’t result in that change happening. Of course using champions as part of a portfolio of change levers, is certainly something that can work.

Thursday morning I attended HEAnet Group Advisory Forum via Teams. We discussed the HEAnet strategy as well as other topics related to technology and higher education in Ireland.

On Thursday I was invited to participate in the Assessment panel session at EDUTech Europe 2023, after someone had dropped out. This was an interesting session looking at the role of assessment.

Had a good discussion with a delegate from the University of Birmingham at the EDUTech Europe 2023, on various topics and issues. Have agreed to visit University of Birmingham.

Had an informative chat with a Principal Lecturer from Sheffield Hallam University on various topics and issues including smart campus and learning analytics.

Got some nice feedback from EDUTech Europe 2023:

I wanted to take a moment to express my sincere gratitude for your invaluable contribution as a speaker to EDUtech Europe 2023. Your expertise and insights added immense value to our event. The feedback we received from our attendees was overwhelmingly positive, and your knowledge and passion resonated with the audience. We look forward to the possibility of working with you again in the future.

On Friday I attended Jisc’s Research Evidence Advisory Group meeting. As we discussed research at Jisc I realised there were some key ways in which I interact with research. It started initially as three Cs, but by the end of the meeting this had grown to six.

Consumption – in my role I consume research by others, both internally and external research. Having access to that research is critical to the work I do.

Creation – I also create research, sometimes this is for projects, other times it has been for consultancy, and now and then for publication or for events.

Communication – It is important that research undertaken by Jisc is communicated internally and externally.

Community – I want to be part of the internal (to Jisc) research community, but also to be part of the external research community

Credibility – When we do research, it adds credibility to what we say and recommend. Having the evidence (gained from research) gives us the credibility we need when talking to the sector.

Co-ordination – It’s important to avoid duplication, or repetition; that we co-ordinate our activities.

Got some nice feedback from The Blended Learning in HE Conference I presented at last week.

I would like to thank you very much for speaking at The Blended Learning in HE Conference. We really appreciate the time and effort that you took in preparing to present at the event. Your address was well received by the delegates and the conference has already received some great feedback.

Did some initial organisation of Senior Education and Student Experience Group meetings, format and timings.

I spent much of the day travelling back from Amsterdam on Friday. Spent less time at passport control this time.

Preparation – Weeknote #240 – 6th October 2023

A lot of this week was about preparation for stuff I was doing this week and next week.

I prepared my presentation for The Blended Learning in Higher Education Conference. I didn’t use slides, but still wrote some prompts and notes to support my presentation. When presenting online, I now try and avoid using slides, and focus on just speaking to the camera. I do that partly, as my usual practice with slides of using images, doesn’t always translate well to an online presentation, and mainly, as other speakers use slides, and I want to be different to that, okay so I can stand out a little.

Later in the week I delivered my keynote for The Blended Learning in Higher Education Conference: Integrating Blended Learning into Course Design to Make Maximum Use of Hybrid Learning Techniques.

I also took the time to listen to the other sessions at the conference. It was good to hear that the issues facing universities in the design of blended learning echoed much of what I have been saying and hearing from across the sector.

Next week I am off to Amsterdam for EDUTech Europe 2023 and spent time planning and organising my travel. I had considered going by train (to avoid flying) but couldn’t make the times work.

As I am part of a Smart Campus panel session at EDUTech Europe 2023 I spent time going through the discussion notes, and reminding myself of some of the core issues.

campus
Image by 小亭 江 from Pixabay

In order to get ahead of myself I also booked travel and accommodation for November where I am travelling and attending events.

I did the pre-reading for HEAnet Group Advisory Forum which is happening next week.

I attended the JNC for Jisc and UCU in my capacity as deputy chair of the UCU branch at Jisc.

I have been involved in the design and delivery of shared services over the last twenty years, as well as being a key collaborator of shared services as well. I have been researching and reflecting on those personal experiences. Thinking about how the identification of blockers and challenges in relation to shared services. LAlso looking at the advantages and opportunities in relation to shared services.

Friday I made it into the office in Bristol.

Joined Bluesky, thanks to an invite code I got. Reminds me of the early days of the Twitter. I have noticed that with the slow demise of Twitter, how much Threads (which I am also using) is starting to morph into a Twitter clone. Not so much in terms of functionality, but more in terms of the types of posts and content I am now seeing on Threads.

Traffic – Weeknote #239 – 29th September 2023

I was supposed to be presenting a Leadership Masterclass, entitled Operationalising your Strategic Vision this week, however due to traffic problems I was late in getting to the office and as a result it was cancelled and rescheduled.

Wrote a blog post about making tea. It wasn’t literally about making tea, but about understanding the foundations, knowledge, and infrastructure that needs to be in place to make a cup of tea.

Those with the foundations, the resources, the skills and capabilities, will be easily able to deliver a solution to what they see as a simple problem. However they may have not realised their journey in getting to that point when they are able to easily make tea. Just telling people to make tea, or showing them how to make tea, often isn’t sufficient, if they lack the foundations and infrastructure to actually make a cup of tea.

Should just add, in case you were curious, I also write posts about coffee.

stove espresso maker
Image by Karolina Grabowska from Pixabay

Was playing around with HeyGen Labs AI video translation tool. I was quite impressed, so were others that I showed the end result to.

Spent time planning and reviewing objectives for the year ahead.

I have decided to call it a day with what was the Twitter. So no more top tweets of the week. There’s still a blog post there.

What no trains! Yes there were trains! – Weeknote #238 – 22nd September 2023

This week, due to engineering work, there were no trains between Weston-super-Mare and Bristol. I also took a day’s leave bizarrely enough to travel on a steam train.

Quite a few meetings were cancelled this week, which I find frustrating.

I spent time this week on preparing a session and designing a presentation for a Leadership Masterclass, entitled Operationalising your Strategic Vision. This is an internal ninety minute online session about strategy and operationalisation of that strategy. Some of that masterclass will be based on this blog post on breakfast.

I also made the decision, rather than record the masterclass, it will be a rather interactive session, which a recording won’t capture.

Instead I will create a new and “proper” recorded video of the session that can then be used.

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

Attended a pipeline call with a team about their current future work.

I went back through and reviewed sessions I attended at ALT-C. This year they recorded all the sessions, so there is an opportunity to go and watch sessions I missed.

Had a call about a proposed session idea at Digifest 24.

I had to undertake various software and security updates. Took the opportunity to update the iPhone to iOS 17.

Had a short meeting on software licensing.

I have been working on some objectives for the next twelve months.

I have been reflecting on what good is, what it looks like, how would we know, what do we mean by good, how would we define good. How do we know something is good. What are the criteria we are using to base that judgement on?

Twitter

I have decided to call it a day with what was the Twitter. So no more top tweets of the week. There’s a blog post there. Maybe.

Back to York – Weeknote #237 – 15th September 2023

York is a place I have visited and lived in over the last forty five years. I first went to York on a school trip in 1979 and we did lots of different things. We went to the Railway Museum, the Castle Museum, went up Clifford’s Tower. We visited Mother Shipton’s Cave and Fountain’s Abbey. I made a return visit to York in the summer of 1987 when we had some Yugoslavian Scouts over.

In October 1987 I studied Economics at York University for three years. I stayed in halls in Langwith College in my first year, rented a house in Osbaldwick for my second year, and stayed at St Lawrence Court in my final year.

I made a return visit to York in July 1993, I stayed on campus and did various things including a return visit to Fountains Abbey.

It was quite a few years later before I visited again, and this time it was a fleeting visit to the university in March 2006 for a meeting. I had flown up to Leeds and hired a car to drive to York and then drove back, all in the one day.

I also was there for a mobile learning workshop in April 2009, and stayed at the hotel by the Railway Station. We did a family holiday to York in March 2013.

This was my first visit back to York since then. We had a team away day at a hotel near the racecourse. Our last two away days had been in Leamington Spa.

This was an excellent away day with lots of engagement and interaction. Sometimes, you can find yourself in passive mode when attending team days, but this time we were discussing, and interacting. Making the most of the time we had in-person together.

As I was up in York, I spent some time exploring the campus and reflecting on how the campus has changed over the last forty years and what the implications of this are for the student experience, infrastructure, and overall campus experience.

I did some planning for a Leadership Masterclass – Operationalising your Strategic Vision that I am running in a couple of weeks.

Had a meeting about a panel session for EDUtech Europe 2023 in October.

Didn’t really tweet this week, travelling, away days, and the such. I think my use of the Twitter which has been declining over the last year or so is approaching the point of asking myself, why am I using Twitter.

My top tweet this week was this one.

Twenty years and a week – Weeknote #236 – 8th September 2023

This year is the thirtieth anniversary of the Association of Learning Technology (ALT) and it also marks twenty years of my involvement in ALT. It started off with attending ALT-C 2003 in Sheffield. I think I might write a reflective blog post on those two decades of engagement and working with ALT.

Most of this week I was at the University of Warwick for the ALT conference. I’ve not been to every conference over the last twenty years, but I have been to most.

I was delivering a presentation about my digital strategy journey.

I went to lots of different sessions and enjoyed them all. Some stand out more than others, I think a more detailed reflective post is needed on them.

Did some preparation and planning for the EDUtech Europe 2023 panel session which is happening in October.

Next week I am in York for a team away day.

My top tweet this week was this one.

Remembering Eventedness – Weeknote #235 – 1st September 2023

A shorter week this week as there was a Bank Holiday (in England).

I had planned to be in our Bristol office and even visit our London office this week, however due to some mechanical issues with my car, I spent the week working from home.

I had my Q4 review for 2022-2023, I do find that these weeknotes are useful in preparing for those kinds of meetings. I did reflect that I haven’t been doing much writing in the learning technology space, so for next year I am planning to do some more researching, thinking, and importantly, more writing.

I spent time preparing for ALT-C next week, my presentation is on Wednesday and I am chairing a session on Thursday. Due to a variety of reasons and compounded by the car problems, I am having to sort out some logistical issues.

I also attended an internal Jisc briefing on ALT-C, there are quite a few Jisc sessions at the conference, as well as two stands and some afternoon tea.

On Wednesday 30th August there was an #LTHEChat hosted by the ALT-C 2023 co-chairs, Santanu Vasant and Lawrie Phipps. I had initially planned to participate, but in the end, I went to the cinema instead. So the following morning I did some responses to the prompts from the chat. I thought though I would expand on some of my answers to the different questions in a blog post to go beyond the character limit on the Twitter.

What was your first experience of learning technology in a work setting?

How do you define learning technology? I used a laptop in 1992 to create learning materials using Aldus PageMaker. Does that count? 

If you could wave a magic wand, what would you change in learning technology?

What has always frustrated me has been the focus on consumer technology fads or jumping on the latest bandwagon.

What’s been your biggest achievement in learning technology to date and why

I still think what I did at Gloucestershire College in changing the culture and approach to the use of technology in the organisation. Approaching it from a holistic whole college approach. Lots of small steps from everyone. Anchoring the change.

Which ‘next big thing’ that didn’t quite take off do you most remember?

I probably have a list….

What would be one piece of advice you’d give yourself in the past about learning technology?

It’s always about the people. Always.

Which talk, presentation, workshop or person do you remember from previous ALT Conferences and why?

There is one talk though that has stuck in my mind and even many years later was from ALT-C 2020 and was given by Dave White.

I did think that this process was useful in preparing for ALT-C next week.

The medieval lecture

I have been looking at learning spaces, so spent some time reflecting on ideas for learning spaces thought leadership and content. The focus on interdependencies and the compromises that flexible learning spaces bring to the student experience. I made some notes and planning for a blog post on the flexible learning space compromise.

I have been planning a Leadership Masterclass – Operationalising your Strategic Vision session that I am delivering later in September.

My top tweet this week was this one.

Twitter is dead – Weeknote #234 – 25th August 2023

I have been on leave for previous two weeks, so this was my first week back at work and I spent a lot of time in the office in Bristol. It was a lot busier than I thought it would be, which was nice.

While I was away on leave, we saw more and more changes to what was called the Twitter and has now been rebranded X. It’s got to the point where I am practically not using Twitter anymore. I did say back in 2009 that Twitter would eventually wither and die. I gave, what I thought were ten good reasons, why Twitter would not survive. Nowhere in that list was that a billionaire would take over the company and kill the brand and community in just a few months. Shows what I know!

I have been using Threads, though isn’t quite there for me yet. Not the level and depth of engagement that I would like. I do realise some of that is on me.

The analytics (stats) are also not working correctly, so doing my top tweet of the week has become nigh on impossible. I also checked that I can’t even do my top ten tweets of the year either, so 2022 was the last year for that.

coffee
Image by David Schwarzenberg from Pixabay

I published a blog post on coffee, analytics, and wellbeing          .

Could we use data from coffee machines to deliver a better retail experience to students and maximise their wellbeing.

Slightly tongue in cheek, but coffee analytics is in fact a thing.

Asked on Wednesday to log into Slack using SSO, when I moved in 2019 from (what was) Digital Futures in Jisc to a different team, I really stopped using Slack, as the team I was in mainly used Teams. I did, in the first few months, popped in now and then, but working on different things meant that engagement went right down. I did log in, but didn’t stay…

Finished my Q4 review paperwork. I use these weeknotes and a combination of weekly updates to confirm progress on my objectives and other areas of work across Jisc.

Have been thinking about my objectives for the next review year.

My top tweet this week was this one.