All posts by James Clay

By the waterside – Weeknote #257 – 2nd February 2024


For the first time in ages, I was in the Bristol office every day this week. I don’t recall the last time I spent five days in the office in a row.

My use of JIRA and Confluence has been somewhat patchy over the last few months, so decided to reboot and refresh how I use both these tools in the planning and reporting of my work. I also want to be more structured in my writing for the blog. Though I am writing these weeknotes on a regular basis, I want to get more content and writing out there as well.

I was reading various articles and blog posts as part of my research on university operations and university spaces and campuses.

I have been reading the HEPI paper on Northampton University’s new Waterside campus.

The story of Northampton Waterside is one which reflects the many considerations and challenges which must be faced in such projects – and typically these pertain over at least a decade. Handling these issues effectively therefore requires clear governance and leadership.

Most universities have to grow and evolve their campuses, organically, in a way which is often not planned and usually dependent on a range of funding sources. Northampton were able to virtually start afresh.

There is a lot of press about the potential economic impact of a university failing. There was a letter in the Financial Times from Vanessa Wilson, Chief Exec­ut­ive of the Uni­versity Alli­ance.

Robert Shrims­ley’s piece on the crisis in higher edu­ca­tion (Opin­ion, Janu­ary 18) sum­mar­ises the finan­cial chal­lenges facing uni­versit­ies in Eng­land well. There’s something miss­ing however in the conversa­tion about the value of uni­versit­ies, which too often only focuses on our sec­tor being “world leading”. If a uni­versity were to fail, it would not be the inter­na­tional status that would be missed. The impact would be most keenly felt on the eco­nomy and ser­vices in that uni­versity’s region. The regional loss for NHS staff, engin­eers, archi­tects and design­ers would have a tan­gible impact on real lives. So too, the loss of the sup­port uni­versit­ies provide to local busi­nesses and the stu­dent start-ups and research spin­outs that attract invest­ment to local areas. Yes, our uni­versity sec­tor is world lead­ing, but it is also so, so much more than that.

There was this interesting comment from the Twitter.

A university closing in a British city might have a similar impact on the region to the closure of Tata Steel in Port Talbot.

Though we’ve not seen a major university fail in this way, the priority when smaller institutions have fallen by the wayside was always about the students and ensuring that they could complete their programmes of study. As for the actual institution, the staff, and the wider community, well there probably would be minimal help for them, and that would have a detrimental impact on the local community.

In a couple of weeks I have my Q2 review. As always, these notes come in useful for writing up that review. I also write my review in a Word document before then pasting into the HR system. I am glad that I did

Wrote up the Intelligent Campus workshop I did a few weeks back.

The challenge for many universities is using data for making better use of their physical campuses. We recently published a guide and a blog post on building the intelligent campus.

The pandemic changed the whole concept of the campus. From being a physical hub for staff and students, the campus is becoming more of a platform for extending teaching and learning. As a consequence, the importance of data analytics to enhance the learner experience is increasing. Thanks to technologies like 5G and the IoT, the collection and analysis of vast amounts of data already enables meaningful actions to be taken faster.

Universities across the country are looking for help and support in developing and enhancing their campuses. Their primary objectives are about improving and enhancing the student experience, but up there are secondary objectives such as efficiency, improved space utilisation, reducing their carbon footprint, and using their spaces more effectively.

Image by Karolina Grabowska from Pixabay

Thinking about problems and solutions this week. Often people will start trying to work on a solution for a problem. When we don’t know what the problem space really is. We really need to understand what the problem is before we start proposing what the solution is.

Sometimes the problem is not what we think it is.

I am reminded of this blog post I wrote six years ago about the problem of people not using the VLE.

So if you want to increase use of the VLE, we approach the problem by thinking how we can get people to use the VLE, use it more and use it in different ways. By looking at things differently, using the VLE stops being the problem you are trying to solve, but the solution to a different problem.

So what was the problem or challenge, well in the article I wrote this.

The challenge can be that learners want to have access to a range of materials, resources, activities and conversations at a pace, time and place that suits them on a device of their choosing.

When you start to focus on the solution and see that as being a problem that needs to be solved, then you are going down the wrong road.

The lines were closed – Weeknote #256 – 26th January 2024

Monday I was working from home. I did some preparation for the week ahead, researching strategically the current state of higher education and the future challenges they may be facing.

I had an away day in London (and some other meetings). I decided to take the train, which I knew would be challenging as the lines were closed between Weston and Bristol all week due to engineering work. The plan was to take the train to Taunton and then take the train there to London.

Upon arriving at my local station I checked the National Rail app to see that my train was “delayed” and no indication when it would be arriving. It then magically appeared, so I got on the train and it headed down to Taunton. Had a bit of a wait at Taunton, so went to Starbucks for a coffee. I ordered a flat white.

Train arrived and I boarded. Then there was an announcement about ticket validity. Well, that was annoying. My super off peak ticket was not valid on the 09:43 from Taunton. Now needed to wait for the next train.  At least I managed to get off on time. I waited on the platform for the next train. This was a slower five carriage train, which stopped at many more stations. The previous train would have stopped at Reading and then Paddington only. This one was stopping at a lot more stations. In the end my journey was over five hours long.

Managed to arrive at our offices in Fetter Lane in time for my afternoon meeting. Had a really good discussion on the area of work I am looking at on optimising operations and data.

The following day we had an away day with various items on the agenda.

I spent Thursday, in the main, travelling home, again taking about five hours from London to Weston.

I have been invited to attend or speak at various events about the university (smart) campus.

It was rather cold – Weeknote #255 – 19th January 2024

Having done a lot of travelling and with anticipation with work being done on the office in Bristol, I planned to spend a lot of the week working from home. However the work being done was rescheduled. Well at least I could access my locker in the office this week.

Much of the week though was researching, writing, and reviewing some documentation for some work we’re doing in the optimising operations and data space. It was challenging, as it is quite complex, and wide in scope. Working out what we wanted, what is needed, and what then, was quite challenging.

I am realising that as I no longer use Twitter, that I am missing out on news and views. I am not getting this from Threads or Bluesky.

A good example was this thread from Charles Knight discussing falling recruitment in higher education.

There is often talk about the future of higher education and how universities need to respond. I do think that there is still an assumption that the traditional three year undergraduate degree programme is set in stone and will be here for a long time. I don’t necessarily disagree with that, but what I do think we will start to see is young people wanting more flexibility, and we will see employers wanting more flexibility and more specialism. It’s an interesting space, but this is less about predicting the future, more about building in the resilience and agility to be much more responsive to future changes in student demographics.

I realise that I am not as immersed into the AI in education discussion as colleagues both in Jisc and in the sector. There is a lot happening in this space. Though I have played with Bard and Firefly, I’ve not really taken a deep dive into AI.

It was great though to see my colleague Lawrie getting his research into academics’ use of AI published in Nature.

And now, from Norwich, it’s the quiz of the week – Weeknote #254 – 12th January 2024

Most of the week I was over in East Anglia, and as a result I spent quite a bit of time travelling. It was also a shorter week as I was on leave at the beginning of the week.

My main event was delivering an Intelligent Campus workshop at the University of East Anglia in Norwich.

We had an excellent interactive discussion about what is the smart campus, how do we make it intelligent. We looked at possible opportunities in making your campus smart, but also many of the challenges and barriers that will stop this from happening.

I also brought in some external perspectives from EDINA in Edinburgh and some of our own Jisc staff.

One thing that I was reminded of, was how that campuses don’t just appear, they evolve and grow over time. A typical university campus will have a range of buildings and spaces and with each building there are challenges in making them smart.

Another perspective was the importance of having a strategic vision for your campus. This can be challenging when a typical university campus can be for three years, whereas the typical life of a university building is usually in excess of twenty years.

I enjoyed the workshop and having an explore of the UEA campus. It has a real mix of buildings, old and new. There was lots of green spaces and trees as well. It was established in 1963, but their first building was Earlham Hall which was built in 1642. This building now where the Law School lives.

As I was in Norwich, I also took the time to visit the Norwich University of the Arts. They also have a mix of old and new buildings.

I grew up in East Anglia, and I am not 100% sure if I ever visited Norwich. I thought I had, but none of it seemed familiar. I had visited other places in Norfolk before, Kings Lynn, Dersingham, Hunstanton, and Thetford. However I have no recollection of visiting Norwich.

As I was over in East Anglia I also visited the University of Suffolk campus in Ipswich. This was founded originally in 2007 as a unique collaboration between the University of East Anglia and the University of Essex. It gained independence in 2016.

There are a range of buildings, the Waterfront Building which opened in 2008, followed by the James Hehir Building three years later.

There is a substantial amount of student accommodation on the waterfront as well.The most recent addition to the growing campus is The Hold, which houses the majority of the Suffolk Record Office’s collection and provides various facilities to the university including a lecture hall.

It’s quite a hike to East Anglia, so a good part of the week was travelling much as anything, but it was worth it for the workshop and visiting different campus sites.

Just doing stuff – Weeknote #253 – 5th January 2024

A shorter week with the bank holiday. Always nice when coming back from nearly two weeks leave to just 15 emails in the inbox. Knowing that you can probably delete all of them in one fell swoop as well. This time last year I had 109.

I went to our Bristol office a couple of times. It was very quiet on Friday, which wasn’t too surprising.

I spent much of the week planning an intelligent campus workshop I am doing next week in Norwich. As well as developing and designing the workshop, I also needed to sort out the travel and accommodation. With the planned tube strike, I decided that not only would I drive, but would take the opportunity to undertake some additional field work in the student experience landscape.

I finished off a blog post I started writing last year. It was on why I had quit the Twitter.

On September 24th 2023 I posted my last tweet to the Twitter (or X as it is called now). Since then I have not posted to the Twitter, or replied to any posts. I have retained my account though as I have an improbable hope that one day things might go back to the way they were. I think though that it unlikely.

I also published a post while I was on leave about how I might (re)subscribe to Flickr Pro.

Flickr is one of the first social networks I joined way back in 2007, which to me feels like just a few years ago and not 16 years ago!

I also started taking a photograph a day. Something I have done for a fair few years now.

I’ve quit the Twitter

Originally posted to Tech Stuff.

Twitter

On September 24th 2023 I posted my last tweet to the Twitter (or X as it is called now). Since then I have not posted to the Twitter, or replied to any posts. I have retained my account though as I have an improbable hope that one day things might go back to the way they were. I think though that it unlikely.

I had found over the last few years that my engagement with Twitter was declining and that I was finding it less useful as a social networking tool. There were days and weeks when it was really useful and interesting, the LTHEChats or as a back channel at a conference, but most of the time it wasn’t really working for me.

Over the last few months though, after Elon Musk bought the Twitter, I have noticed that not only engagement continued to decline, but also the functionality of the site was starting to break down. Combine that with the increase in hate speech, right wing rhetoric; I knew it wouldn’t be long before I would leave, and I did so in September.

Twitter

I have been a fan of micro-blogging (as it was called back in the day) since 2007. Something I heard about on a podcast. I joined Twitter, like quite a few other people in March 2007.

This was my first tweet.

This was from my second day on Twitter…

In an effort to really understand the potential and power of a micro-blogging service such as Twitter, I made a conscious effort to use the service on a regular basis. Often I would be working, take a break, grab a coffee, and think oh I must post something to Twitter so would post I was drinking a cup of coffee. Now I like coffee, but it wasn’t long before I had a reputation for coffee drinking on Twitter. Something that has stuck ever since.

In 2007 I actually didn’t use Twitter that much that year, though I was using a different micro-blogging service called Jaiku. Jaiku was a microblogging social network and mobile app that was founded in Finland in 2006, a month before Twitter. It allowed users to post short messages, or “jaikus”, sharing their thoughts and opinions on all kinds of subjects. The main reasons I used Jaiku, was firstly the community. My community was on Jaiku, and that was where the conversation was. The second reason was that Jaiku supported SMS.

In the US you could send and receive tweets by SMS, but this was not supported in the UK. Jaiku did support SMS, and some members of my community preferred that medium for engaging with the service.

SMS was much bigger in the 2000s and since then has been generally replaced with messaging services and something called WhatsApp!

The SMS constraint of 140 characters was the reason why Twitter (and Jaiku) restricted their micro-messages to 140 characters.

Jaiku was acquired by Google in 2007, but Google failed to integrate it with its other products and services. It also stopped other people from signing up, and then killed the SMS integration. As a result, Jaiku’s user base dwindled, and the service was shut down in 2012.

Though well before then I had migrated back to the Twitter, as more and more people I knew from the educational community found and started engaging with Twitter.

2009 was the year that delegates at ALT-C discovered the Twitter! In 2008 there were roughly 300 tweets and about forty people tweeting, in 2009 the amount of tweeting went through the roof!

Over the next ten years I would use Twitter on an almost daily basis. I used it to post (social) updates, professional updates, share links. It was a great tool for adding a communication back channel at conferences. 

I liked using IFTTT to gather information on people’s tweeting. I used the tool myself to share Instagram posts.

A highlight for me was the #LTHEChat tweetchats. Though I didn’t participate every week, when there was an interesting topic, it was fun to engage with that community.

But over time things started to change.

I posted this tweet in October 2021

I think it was a combination of the algorithm, but also a lack of engagement in Twitter from my community, and probably importantly I wasn’t really posting anything of interest.

Over the next two years I found Twitter less and less interesting and less useful. There were occasional peaks of engagement and activity, but for the most part, for me, it was declining.

When Elon Musk bought out Twitter, things just got worse. Much of the functionality started to break down. Changes to the algorithm meant I was getting less engagement, but more extreme messages were appearing in my stream. 

In the end I had enough and I left. After posting nearly 63,000 tweets over sixteen years, it was time to call it a day.

I will admit to visiting the site now and again, but I am glad I left. Still not fully engaged with Threads and Bluesky as alternatives though.

e-Learning Stuff: Top Ten Blog Posts 2023

coffee
Image by David Schwarzenberg from Pixabay

This year I have written 89 posts on the blog. There were 92 posts in 2022, 113 blog posts in 2021. In 2020 I had written 94 blog posts. In 2019 I had written 52 blog posts which was up from 2018 when I only wrote 17 blog posts.

I decided when I got my new role in March 2019 that I would publish a weekly blog post about my week. I did this all across 2023 as well which added to the number of posts. I did once get asked if these week notes were popular, not really, but they are much more for me than for others. However, for the first time in the five years I have been doing week notes, one of them has made the top ten.. Interesting how so many old posts (more than ten years old) are in the top ten. Probably means I need to write better and more interesting blog posts.

The post at number ten asked the question, Hey Siri, are you real?

A really old post from 2008 was the ninth most popular post. Full Resolution Video on the PSP. Do people still use the PSP?

The blog post at number eight in the top ten is an old post from my series on how to use a VLE.  100 ways to use a VLE – #89 Embedding a Comic Strip. This one is still popular and is about embedding comic trips from online services into the VLE.

The seventh most popular post was from 2008, and asked the question, Can I legally download a movie trailer? One of the many copyright articles that I posted some years back. Things have changed since then, one of which is better connectivity which would allow you to stream content direct into a classroom, as for the legal issues well that’s something I am a little behind on the times though in that space.

At number six was a post on freakish occurrences, “million-to-one chances happen nine times out of ten”. One of my favourite quotes from Terry Pratchett is that “million-to-one chances happen nine times out of ten”. When something awful happens, or freakish, we hear news reporters say “it was a million-to-one chance that this would happen”.

Fifth place was Ten ways to use QR Codes which was not a post about ten ways to use QR codes.

The post at number four was a week note from 2019, Student Journey – Weeknote #08 – 26th April 2019.

The third most popular post was from 2009 and asked To Retweet or not to Retweet which was a post about retweeting on the Twitter.

The post at number two was from 2015, I can do that… What does “embrace technology” mean? was from the FE Area Reviews.

The most popular post in 2023 is one of the all time popular posts, The iPad Pedagogy Wheel. Published in 2013, this was number one for many years.. I re-posted the iPad Pedagogy Wheel as I was getting asked a fair bit, “how can I use this nice shiny iPad that you have given me to support teaching and learning?”. It’s a really simple nice graphic that explores the different apps available and where they fit within Bloom’s Taxonomy. What I like about it is that you can start where you like, if you have an iPad app you like you can see how it fits into the pedagogy. Or you can work out which iPads apps fit into a pedagogical problem.

Merry Christmas – Weeknote #251 – 22nd December 2023

I was travelling at the beginning of the week, spending time in London, Oxford and Cambridge.

It was a quieter week, what with the end of term for many in higher education, and many people in Jisc taking leave.

We had our Jisc Senior Education and Student Experience Group Meeting on Monday and worked on how the group will work moving forward, ensuring alignment with the similar research focussed group.

I had confirmation of my speaking slot at EDUtech Europe 2024, which takes place in October in Amsterdam.

Panel – The place where pedagogy meets technology: designing innovative learning spaces

  • Aligning physical and virtual spaces and technology with pedagogical approaches and teaching methods
  • Creating flexible spaces that accommodate diverse learning styles
  • The role of mobile devices and BYOD policies in shaping learning spaces

Undertook some more field work and research about campus and space.

Had an excellent meeting at UAL’s King Cross campus, including a short tour of their facilities.

Cylinders of excellence – Weeknote #250 – 15th December 2023

I had various meetings this week and spent time in our Bristol office, as well as working from home.

I wondered if silo working is another word for non-strategic working? People often complain about silo working and the resulting challenges that can arise. I think part of the reason why there are problems with duplication, conflict, and lack of communication, across silo working, is teams are working to their own objectives and aren’t necessarily working towards common objectives.

Silos
Image by marcson from Pixabay

The NSA in the US talks of silo working as cylinders of excellence. You can have outstanding or excellent teams, but not necessarily have an excellent organisation. See this blog post I wrote about that. I think I might expand on this on a future blog post.

stove espresso maker
Image by Karolina Grabowska from Pixabay

I attended the Adobe and Wonkhe Education Espresso event on supporting pedagogical development and innovation.

I had a meeting on licensing development and links to intelligent campus and student experience.

I had a meeting with organisers of on possible speaking opportunity and possible session ideas for EDUtech Europe 2024.

I had an Intelligent Campus meeting with the Honeywell PoC team at Jisc.

I also  had a meeting for planning a workshop on building a smart or an intelligent campus.

Had an informal discussion with colleagues in Jisc on learning spaces. I have been looking at how Jisc can support universities in the learning spaces space. What help and support do universities need, and what help and support do we want from Jisc. We also discussed the compromise that is a flexible learning space. Often, we see universities building flexibility into their learning spaces, as that is often seen as easier than building flexibility into curriculum design and timetabling.

Continued my work on a concept for supporting institutions in the smart campus space. This included reviewing the Higher Education Reference Model with an intelligent campus lens.

I recorded some content for an internal podcast. I used my Snowball microphone using Quicktime. I did a test recording, which sounded fine, and then did the actual recording. After sending it off I got some feedback that the audio recording was noisy. I checked my recording and there was a lot of interference. I had written a script for the recording, so it was quite easy to re-record the piece. This time though I used Garageband to record the podcast clip, and then checked that it sounded okay before sending it off.

Microphone
Image by rafabendo from Pixabay

I attended the UCISA Event – Digital poverty and digital capability – a vicious cycle?