Tag Archives: wonkhe

Immaturity Framing – Weeknote #270 – 3rd May 2024

Spent some time working on some draft themes for a possibly (maturity) framework for the intelligent campus.

I am a little but loathe to call it a maturity framework, as we really don’t confidently know what a mature intelligent campus looks like. However at this stage I don’t want to spend a lot of time thinking about a name, when there is much more to do with the framework.

I am planning to use the FE Digital Elevation Tool as a starting point. The first stage is to identify the main themes. This is what I arrived at, reflecting on the work I have done in this space for the last eight years.

  • Vision
  • Campus
  • Data
  • Digital
  • Technology
  • People
  • Activity
  • Policy
  • Process
  • Security
  • Ethics
  • Energy
  • Community

A theme has many sub-themes, so we could take people and break it down into staff and students.

Each sub-theme has many competencies. Competency has three statements and there are four responses to each statement.

  • Completed
  • In progress
  • Not started
  • Not a priority

This will take some time to work on, but I am planning to run some community events around this.

I rebooted my monthly Intelligent Campus newsletter on the Jiscmail. You can subscribe to the mailing list here.

I wrote a blog post about a Wonkhe article I read.

Across the country there are a real variety of university campuses. No two campuses are alike, but all have similar challenges that the Estates team have to work with. There was an interesting article from Wonkhe a few weeks back on what keeps your estates manager awake at night? from the incoming AUDE chair.

I also published some thoughts about personalisation.

I have been looking at what we mean by personalisation in higher education. What I have discovered is that there isn’t really any clear idea or definition of what we mean by personalisation and across the sector there are varied views and opinions about what is personalisation, what can be personalised, and importantly why we would do this.

We had our monthly team meeting.

I am recognising that now as I no longer use Twitter, that I am missing some articles and news that would have been shared on Twitter. I would also use the postings (especially of links) I made to Twitter to inform the writing of these weeknotes. I need to reflect on what this means going forward and if there is some other kind of mechanism I can use. I really don’t want to go back to the Twitter.

Shorter week next week with the bank holiday. I am chairing a session at Jisc’s Connect More event next week, so attended a rehearsal on how to use the platform we are using.

Keeping you awake?

Across the country there are a real variety of university campuses. No two campuses are alike, but all have similar challenges that the Estates team have to work with. There was an interesting article from Wonkhe a few weeks back on what keeps your estates manager awake at night? from the incoming AUDE chair.

Estates Directors, by and large, are significant net spenders of university income. While we may also run aspects of our institution’s income-generating commercial services – conferencing and retail for instance – and we know our university built environment can be key in attracting research income, staff and students too, on the whole we sit on the expenditure side of the balance sheet, with buildings second only to people in terms of operating costs.

It noted the challenge that costs are rising, and budgets are being cut, and the challenges that this budgetary nightmare brings to the Estates team. There are things they can cut, things they can spend less on, and then there are the statutory requirements that have to be met and paid for. In addition the way in which campuses are been used are changing.

The issue of both students and staff using the campus differently now, post covid, and their hybrid use of space for studying and working. We know that space designed for the way we would use those spaces pre-covid, aren’t necessarily now the kinds of spaces that we need post-covid. Easy to say, actually quite challenging to think about and design spaces that meet these new needs. What are those new kinds of spaces and how would we know?

Most universities I have discussed this with reinforce the importance of the university space, a place for people to come together for education and research. There is an expectation that staff and students will be physically travelling to and using the university buildings and spaces.

Even so with hybrid working and studying the norm these days, spaces have to be flexible to allow for in-person working and studying, as well as allowing for online interactions to take place on campus as well. Just because a meeting or a lecture is online this doesn’t automatically mean that the person participating is going to be off campus. Are there spaces on the campus that can be used for these online activities.

Another challenge isn’t just space, but also time. You can already see that more people are coming into the office for two or three days a week, and those days are usually in the middle of the week. The challenge that anyone has in managing space is how do you provide the capacity needed for two or three days, knowing that for the rest of the week it will be underutilised. How do you incentivise people to spread their in-person working (and studying) patterns across the week, to ensure space is being used efficiently.

With people working at home for part of the week, what I am seeing in our own spaces, and hearing about on university campuses, and also seeing in the office work environment; is that without some kind of intervention, people are creating their own working patterns based on the patterns that benefits them individually and aren’t necessarily the most efficient mechanism for space utilisation across a working space. There is a default to mid-week in-person working, resulting in less utilisation on the extremities of the week. Should spaces be closed one day a week to allow for this?

Might it be more efficient to spread utilisation across the week, and then reduce the size of the space required? How then do you encourage and incentivise people to work on the less popular days of the week?

Whatever decisions are made by estates teams in relation to the campus, it is understandable why it might be keeping them awake at night.

The challenge of time and space – Weeknote #268 – 19th April 2024

I was working on an invitation to tender this week. This took up most of my time with researching, reading, writing, reviewing, sharing, and then going back again…

Interesting article from Wonkhe this week on what keeps your estates manager awake at night?

Estates Directors, by and large, are significant net spenders of university income. While we may also run aspects of our institution’s income-generating commercial services – conferencing and retail for instance – and we know our university built environment can be key in attracting research income, staff and students too, on the whole we sit on the expenditure side of the balance sheet, with buildings second only to people in terms of operating costs.

It noted the challenge that costs are rising and budgets are being cut, and the challenges that this brings to the Estates team.

The issue of both students and staff using the campus differently now, post covid, and their hybrid use of space for studying and working. We know that space designed for the way we would use those spaces pre-covid, aren’t necessarily now the kinds of spaces that we need post-covid. Easy to say, actually quite challenging to design spaces that meet these new needs. What are those new kinds of spaces and how would we know?

The other challenge isn’t just space, but also time. You can already see that more people are coming into the office for two or three days a week, and those days are usually in the middle of the week. The challenge that anyone has in managing space is how do you provide the capacity needed for two or three days, knowing that for the rest of the week it will be underutilised. How do you incentivise people to spread their in-person working (and studying) patterns across the week, to ensure space is being used efficiently.

Next week I am presenting at our directorate away day in Bristol on my work. I produced a presentation, which for me has a fair few words on it. I also developed the visions exercise I ran recently with our senior group; I turned the visions into handouts and created an activity that can be used with them.

Quality and AI

Back in March 2024 I attended Wonkhe’s Secret Life of Students at the Shaw Theatre in London. There was a range of interesting sessions, and for some I made some sketch notes.

There was part of one session which focussed on quality and included insights into AI and plagiarism.

It wasn’t a lengthy presentation, so it’s quite a minimalistic sketchnote as a result. I do like the fact that the Matrix inspired background worked well for a sketchnote; over the plain background I usually use.

Sometimes it doesn’t quite work…

Back in March 2024 I attended Wonkhe’s Secret Life of Students at the Shaw Theatre in London. There was a range of interesting sessions, and for some I made some sketch notes.

I did attempt to do a sketchnote on one of the sessions, but it didn’t come together.

Looking over the programme I am not even sure which session this was for!

My sketch notes are really for me, rather than other people. The process of sketching allows me to digest for myself what is been talked about and demonstrated. The sketch note provides me with a mechanism that provides a process for my interpretation of what is being said and what I understand from the talk. The process of sketching engages me in the talk in ways in which note taking does for others or conversing on social media.

Now in this session, I really couldn’t bring together what was being said in a sketch. There were odd words and phrases, which I noted in my sketch.

Does this mean it was a poor presentation? Well of course not, presentations at conferences are not delivered so I could draw a fancy sketchnote! However the talk didn’t work for me.

How do students use their time?

Back in March 2024 I attended Wonkhe’s Secret Life of Students at the Shaw Theatre in London. There was a range of interesting sessions, and for some I made some sketch notes.

I attended the session What do we know about what’s shaping how students spend their time?

The latest and most powerful insights on the student condition from Wonkhe and Cibyl’s Belong student survey platform and from across the HE sector.

There was a lot of things in there, about sleep, travel time, working, and time travelling to work.

Of course time isn’t everything, space is important too. Time and space go together. Some interesting commentary about students (who don’t live on campus) needing space on campus to rest or even sleep.

What do we know about the conditions that help students thrive?

Back in March 2024 I attended Wonkhe’s Secret Life of Students at the Shaw Theatre in London. There was a range of interesting sessions, and for some I made some sketch notes.

The session which kicked off the conference was What do we know about the conditions that help students thrive? 

The latest and most powerful insights on the student condition from Wonkhe and Cibyl’s Belong student survey platform and from across the HE sector.

For many students, university can be a stressful experience, as they worry about money, the cost of living, working, as well as studying and assessment.

It’s a secret – Weeknote #263 – 15th March 2024

I was away for the whole week, travelling to London and Edinburgh. On Monday I headed up to London and went to the Fetter Lane office for some meetings.

Tuesday I was off to WONKHE’s Secret Life of the Student Event. This is the third time I have attended the event. This is very much an event, more so a conference, and WONKHE certainly know how to create an engaging show. There was lots of interesting presentations, one feature of the event I liked was how they added a student voice for five minutes in between sessions.

This isn’t the most interactive conference I’ve attended, no workshop sessions, and usually very limited time for questions. However, I still thought it was an excellent conference. Others do as well, as even by the final session, most people are still there. It’s very popular as well, as they were packed out.

After the end of this conference, it was a walk over to Kings Cross (walking next to St Pancras) for a train to Edinburgh. I was quite impressed with the speed of the train, taking just four hours and twenty minutes from platform to platform.

I was up in Edinburgh for the UCISA Leadership Conference. Like the Secret Life this is my third time I have attended. The first conference was in Manchester. I said back then.

I wasn’t sure what to expect, but I kind of expected that this would be a highly technical conference, about how technology can deliver transformation and I can say that what I experienced was not what I was expecting.

Last year in Liverpool, I thought it was a good conference, I wrote back then.

I did enjoy the conference, not sure if I enjoyed it as much as the previous year, but it was still an excellent conference.

This year, I did enjoy the conference, however I didn’t feel it was as good and as useful as the conferences in Manchester and Liverpool. At the previous conferences I felt there was a good focus on leadership and strategy. This year in Edinburgh, I felt the focus had moved to the technology, notably AI.

Now I realise that I am not the target market for this conference, and they may have been responding to feedback from their core market. I may attend next year, but then again, I might not.

I flew home from Edinburgh.

This week I also had a preliminary planning meeting for Smart Campus workshop I am running in the next month or so.

Visionary – Weeknote #260 – 23rd February 2024

I have been working on a series of visions about how universities could be working differently in the future. The aim of the visions is not to predict a future, but to provide an insight into a possible view of what that future could look like and think about how these impact on your current position and thinking. We did something similar for Learning and Teaching Reimagined, and though I wasn’t personally credited with the authorship of some of the visions, I did create and write the visions. I tested them out with a few people and got the reaction I wanted as well as stimulating an interesting discussion.

One of those visions was about organisations merging. Coincidently in the news this week was the news that City, University of London and St George’s, University of London have agreed a merger – the new institution will be called City St George’s, University of London and commence operations from 1 August, “though full integration will take longer.” Current City president Anthony Finkelstein will lead the combined institution.

There has been much talk about the four day week, in the Guardian this week was an article on how some firms have made their four day week trials permanent.

Most of the UK companies that took part in the world’s biggest ever four-day working week trial have made the policy permanent, research shows.

Reports from more than half the pilot organisations said that the trial, in which staff worked 100% of their output in 80% of their time, had a positive impact.

For 82% this included positive effects on staff wellbeing, 50% found it reduced staff turnover, while 32% said it improved job recruitment. Nearly half (46%) said working and productivity improved.

TASO published a new report: Using learning analytics to prompt student support interventions.

How can learning analytics – data systems that help understand student engagement and learning – be used to identify students who may be at risk of withdrawing from their studies, or failing their courses, and what interventions work to re-engage students in their studies?

The key findings from the report were:

  • Neither HEP found a measurable difference in post-intervention engagement rating between at-risk students who received an email followed by a support phone call and at-risk students who received only the email.
  • Neither HEP found any significant impact of the additional support call on the likelihood of a student generating additional at-risk alerts.
  • Qualitative feedback indicated that students welcomed the intervention. For some, the phone call was appreciated as a means of breaking down barriers between themselves and the institution and stimulating their re-engagement with learning. For others, the email alone was cited as a sufficient motivator to re-engage with learning.

There was an article on Wonkhe on the report.

A new study from TASO seeks to judge “what works” in the use of learning analytics for student support, exploring whether students identified by engagement data as being “at risk” were better supported by email and phone contact or email alone. Large cohorts of students at two providers, Sheffield Hallam University and Nottingham Trent University, were divided into two random groups. In both cases, it was found that an additional support call created no measurable difference in at-risk students’ subsequent engagement and no appreciable change in the likelihood of the student generating subsequent alerts.

It will be crucial to robustly test the impact of any wellbeing interventions that analytics systems may trigger.

As many people already well known, the environmental costs of generative AI is soaring, and that also being kept mostly secret. In Nature is an article about the impact AI will have on energy systems.

Last month, OpenAI chief executive Sam Altman finally admitted what researchers have been saying for years — that the artificial intelligence (AI) industry is heading for an energy crisis. It’s an unusual admission. At the World Economic Forum’s annual meeting in Davos, Switzerland, Altman warned that the next wave of generative AI systems will consume vastly more power than expected, and that energy systems will struggle to cope.

Spent some time planning out Senior Education and Student Experience Group meeting for March.

Wrote a briefing update on the work I have been doing on the optimisation of operations and data work.

Had an interesting and informative conversation with a college about their smart campus aspirations.

Spent time planning next steps of my Intelligent Campus work.

Planning a meeting with an university for a follow up workshop on their smart campus planning, after successful workshop in January and their request for a 1-2 day cross university workshop.

Worked on creating and planning blog ideas in the personalisation space. Also worked on creating and planning senior management primer ideas in the personalisation space, and some use case ideas.

Spent time planning out ideas for Spaces events over the next 12 months.

Noted that this worknote represents five years of undertaking worknotes for the blog.

Cylinders of excellence – Weeknote #250 – 15th December 2023

I had various meetings this week and spent time in our Bristol office, as well as working from home.

I wondered if silo working is another word for non-strategic working? People often complain about silo working and the resulting challenges that can arise. I think part of the reason why there are problems with duplication, conflict, and lack of communication, across silo working, is teams are working to their own objectives and aren’t necessarily working towards common objectives.

Silos
Image by marcson from Pixabay

The NSA in the US talks of silo working as cylinders of excellence. You can have outstanding or excellent teams, but not necessarily have an excellent organisation. See this blog post I wrote about that. I think I might expand on this on a future blog post.

stove espresso maker
Image by Karolina Grabowska from Pixabay

I attended the Adobe and Wonkhe Education Espresso event on supporting pedagogical development and innovation.

I had a meeting on licensing development and links to intelligent campus and student experience.

I had a meeting with organisers of on possible speaking opportunity and possible session ideas for EDUtech Europe 2024.

I had an Intelligent Campus meeting with the Honeywell PoC team at Jisc.

I also  had a meeting for planning a workshop on building a smart or an intelligent campus.

Had an informal discussion with colleagues in Jisc on learning spaces. I have been looking at how Jisc can support universities in the learning spaces space. What help and support do universities need, and what help and support do we want from Jisc. We also discussed the compromise that is a flexible learning space. Often, we see universities building flexibility into their learning spaces, as that is often seen as easier than building flexibility into curriculum design and timetabling.

Continued my work on a concept for supporting institutions in the smart campus space. This included reviewing the Higher Education Reference Model with an intelligent campus lens.

I recorded some content for an internal podcast. I used my Snowball microphone using Quicktime. I did a test recording, which sounded fine, and then did the actual recording. After sending it off I got some feedback that the audio recording was noisy. I checked my recording and there was a lot of interference. I had written a script for the recording, so it was quite easy to re-record the piece. This time though I used Garageband to record the podcast clip, and then checked that it sounded okay before sending it off.

Microphone
Image by rafabendo from Pixabay

I attended the UCISA Event – Digital poverty and digital capability – a vicious cycle?