All posts by James Clay

Shared understanding

horse
Photo by Helena Lopes on Unsplash

The first Polish language dictionary (published 1746) included definitions such as: “Horse: Everyone knows what a horse is.”

Within the world of digital and online learning, assumptions are often made that everyone knows what is being discussed and there is a shared understanding of the terms being used. The reality is that often everyone has their own understanding of a term, such as blended learning, but they are not the same.

This lack of shared understanding can result in very different experiences for students.

It is critical when planning a shared curriculum and programmes of study that there is a common definition of key terms being used so that across all academic staff and the student body are working from the same understanding.

This shared understanding becomes even more critical when additional terms, such as hybrid or hyflex, are used. As across the higher education sector, there is a lack of consistency in how such terms are used.

A simple exercise that can be undertaken is asking a room of people to write down their definitions of a key term, such as blended learning onto a post-it note and then for people to share and like which definitions they agree with. Second part of the exercise is to come up with a single clear definition that everyone understands, which will then be used going forward.

The definition doesn’t need to be definitive, but the relevant stakeholders need to have clarity and a shared understanding of that definition.

Ground rules – student cameras

webcam
Photo by Emiliano Cicero on Unsplash

During the pandemic there was a widespread culture of “cameras off” by students. As part of research we did, in interviews, this was commented on by both staff and students. Staff felt that often they were talking to a blank screen as all the students had their cameras off and unlike in an in-person session they couldn’t see and read the students’ reaction to their lecture.

This is perhaps most starkly and consistently illustrated by the delivery of lectures through video and the use of cameras by students. Lecturers have generally, with a few exceptions, been praised for their delivery. However, while most students clearly have access to the required equipment they have been very reluctant to use their own cameras. The result has been that lecturers have often been left with little visual feedback of the type available in a lecture theatre, indeed they even wonder if the audience is engaging at all.

“I like to have my camera on when it’s just me and the lecturer with the camera on. And no one else,…”

Staff were often unaware why the students were reluctant to turn their cameras on.

“They’ve been very, very reluctant to have cameras on. I don’t know why that is.”

It certainly had an impact and some staff attempted to rectify and change the culture.

“I’m sat here, lecturing away for two hours to a blank screen, which is disconcerting. And if you read through the literature out there, lots of academics have started to say, “look, guys, I’m actually quite lonely. Can you please be cameras on?” That seems to work.”

The reasons for this reticence from students was explored during the interview process. It is clear that for many students there is a fear of being judged by their peers. In a traditional lecture theatre attention is focused upon the lecturer while in a virtual lecture it is easy to browse across the audience. In some cases, of course, it may be that students have logged in to give the appearance of attendance but not continued to view the lecture or that they may be viewing while in bed!

In some cases students wanted to turn on their camera but felt that the precedent had been set at the start of the course, not to use a camera and it would now be difficult to go against the “no camera” culture.

Zoom
Photo by Chris Montgomery on Unsplash

One potential solution is to think about setting ground rules. In order to inhibit this “no camera” culture lecturers could make it clear that use of a camera was expected from the start of the course. This needs to happen before the course starts. This will allow students to reflect on where they might attend the online session and ensure they are prepared to be in front of the camera.

The university may also want to consider ensuring space is available on campus for students to participation in online sessions.

It should also be planned on which sessions cameras are required, encouraged, optional, or not needed. Cameras should only be on when it adds to the session. Lecturers should consider why they are asking for cameras on for that session and what is adds to the learning experience.

Where lectures don’t require interaction from students, lecturers may want to consider is it necessary to deliver the session live, and a pre-recorded session may be an option.

I’m back…. Weeknote #141 – 12th November 2021

I was off sick with covid for five weeks, but I’m back now. Not 100% fit and healthy, but I was back at work for most of the week restarting work on Wednesday.

There were hundreds of emails in my inbox and to be honest I moved them all to a folder and marked them as read. It’s one thing if you are off work for a few days, but as this was weeks, I doubt there was anything useful in there, without first having some kind of update and back to work interview. I also need to understand what my priorities are for the next few weeks.

Rather than focus on the minutiae of what I had missed I started reviewing the news and other sites that I had not been to while I was off sick. What had been happening in Higher Education whilst I was away.

Well lots to be honest…

I did write about the vaccine status of students and the potential impact this could have. There were many other stories out there as well.

I was also reminded from some incoming e-mails that I was supposed to be off to speak at a conference, a real live conference, at the SEC in Glasgow (the same place where COP26 is being held). I was going to be talking at Learning Spaces Scotland. However after chatting with my manager we decided I would have to pull out.

I am taking it slowly this week and probably next week. I have concerns about long covid, I still have the cough, aching joints and get tired quite quickly.

I did however go to our Bristol office this week, which was the first time since August. It was nice to be back working in that environment.

My top tweet this week was this one.

What happens now?

tunnel
Image by Peter H from Pixabay

So the Guardian is reporting that nine in ten university students in England have had at least one Covid jab. This does have implications for in-person teaching at universities across England.

Far from being irresponsible Covid spreaders, the vast majority of students at English universities have been vaccinated at least once and would request a test if they had symptoms, according to a survey.

This is a different scenario to last autumn when there wasn’t a vaccine and students were being accused of being super spreaders.

With more of the student population vaccinated then this should result in lower infection rates. We still need to consider those who may still be at risk from Covid despite being vaccinated as I found out recently it can still be quite nasty.

We know that there has been something of a backlash against online learning as a result of the experiences during the pandemic. We know that what was an emergency response, was in no way what would be described as online learning. How could staff deliver effective and engaging online learning, with no time for preparation, lack of skills and knowledge and remember they were also living through the pandemic.

Moving forward with demand from students and staff to have more in-person teaching, I don’t really want to say, going back to what they had, but we know how much students and staff missed in-person teaching. There is a pent up demand to return to in-person teaching. In some of the research we have been doing at Jisc, the students were very clear that when they said they missed in-person teaching that it wasn’t just the in-person learning experience it was also all the resulting interactions that happen before, during and after such in-person sessions.

This doesn’t mean that universities should stop doing stuff online, more that they need to think about what their students are saying, what their students are wanting, as well as working out the best way to deliver that, whether that be in-person or online.

Our discussions with students also showed that some things worked better online, they levelled things up between staff and students and were less intimidating than the face to face equivalents.

One thing we do need to recognise though, is that the pandemic is far from over. Infection rates which rose dramatically recently have started to drop, but winter is coming, and this means that it could rise again, combine with the other challenges that winter brings. Also new variants can reduce the efficacy of the vaccines, as well as the fact that the efficacy of the vaccine declines over time. Boosters are been given for a reason.

We may not go into another lockdown situation, but are universities prepared to pivot again to online delivery and teaching?

Hopefully we will start to see the light at the end of the tunnel, but we do need to be prepared, as that light may be further away than we think it is.

Weeknote #136 – 8th October 2021

I was off sick with covid. I had worked Monday, but the rest of the week I was not very well.

My top tweet this week was this one.

 

I haz no petrol – Weeknote #135 – 1st October 2021

petrol pump
Image by Hands off my tags! Michael Gaida from Pixabay

Well the end of last week kicked off with a petrol crisis so had to rethink my planning for travelling for next week. Though there was plenty of supply local to me, I was a little wary of travelling north in case there were ongoing shortages there.

What was noticeable was how little (visual) impact this was having on universities and colleges. If this fuel crisis had happened before covid, I would have suspected (as happened with snow) that university campuses would have closed and teaching would have been cancelled. However these days with flexible working in place for many, it was just as easy to work from home and use the tools we have been accustomed to, to teach, have meetings, discuss, collaborate and so on. Lack of fuel rarely came up in conversations I was having over the week, for many it was a worry, but it wasn’t a big issue unless they actually needed to travel.

Like last week, most of the week was spent reading, analysing and writing.

Had a meeting about digital leadership. I spoke about the work I had done in this area over the years I have been at Jisc. As well as working on designing and developing the Digital Leadership Programme with Lawrie, we have also written and spoken about digital leadership at different events and conferences. More recently I have also delivered digital leadership consultancy to various universities. One thing that is often missed is the connection between leadership and strategy.

conference
Image by Florian Pircher from Pixabay

Had a meeting about thought leadership, I actually don’t like the phrase and would not consider myself to be a (so-called) thought leader! However it is a term we use in Jisc and as a result I often have conversations and meetings about thought leadership.

Digging into this a little deeper, in Jisc’s strategy, we do thought leadership, because it is a critical part of our role is to stimulate transformative change in the sector’s use of technology to improve teaching, learning and research.

A critical part of our role is to stimulate transformative change in the sector’s use of technology to improve teaching, learning and research.

It should be noted that many in the sector actually don’t like the term thought leadership.  Universities have said a thought leader is more likely to be perceived as an individual than an organisation. Universities are more likely to look to other universities, peers and colleagues for thought leadership than a member body, company or organisation (like Jisc).

However if you ask universities about the actual content that is produced by Jisc that we would think of as thought leadership, then there is a different story as they find this useful, inspiring and helps them think. Similarly, universities will often ask for specific people within Jisc, who are experts in their field for help and support. Or they will find presentations and articles from individuals inspiring. So though internally in Jisc we may call is thought leadership, the reality is that universities are looking to Jisc for inspiration, and we know that our articles, blog posts, guides are helping universities and colleges to transform. In our recent surveys respondents agreed we provide trusted advice and practical assistance to support their needs.

I have been contributing to the themes for next year’s Digifest conference, not sure how much of what I have said has added.

Leeds Business School Active Learning Studio
Leeds Business School Active Learning Studio

Was part of a panel for the SCONUL webinar on Blended Learning and the Shape and Design of Library Services. I spent my five minutes (rapidly) talking about the transition from in-person to emergency remote delivery, and that much of this was translation rather than transformation. Moving forward with the delivery of library services, we may want to think about as we move to online and digital models, what do we translate and what do we transform?

Still can’t get my head around the fact that the film That Thing You Do! Is twenty five years old now… twenty five years…

My top tweet this week was this one.