All posts by James Clay

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…and that was day two

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Some of my highlights from the second day of Jisc’s Digifest.

The second day opened with Dr Sarah Jones, associate pro-vice-chancellor education (transformation) from De Montfort University talking about the 2030 learning landscape.

I did enjoy Sarah’s keynote and she covered lots of stuff, I liked how she bought Wordle into the presentation.

It was then time for my session on Powering HE – the HE sector strategy.

In this session, James will showcase Jisc’s HE sector strategy, Powering HE, and why and how we developed the strategy. He will explore what Jisc is doing and planning to do in the HE teaching and learning space. He will bring the session together with the impact the strategy is having on university members across the UK.

I was quite mentally exhausted after delivering my session, and I was just sorting stuff out in the room, so I missed the next session. I went for coffee.

I attended a session from the Jisc Data Analytics team on their products and services and how they can be used and their usefulness for universities (and colleges). Data informed decision making is something that can help and support individuals making decisions about what they need to and want to do.

I went to the AI insights session with Michael Webb, which was really interesting and informative about the work Jisc has been doing in the AI space.

It was good to see that there was a realistic approach being taken with how we could use AI, and concrete activity in delivering services using AI.

The day ended with a keynote panel discussion reflecting on the many highlights of the conference.

Do what were your highlights of the event?

I have to say I did enjoy Digifest 2022, it was nice to be back at an in-person conference, meeting up with friends, colleagues and meeting new people. There were so many of those in-person interactions that are so challenging to recreate online and are often missing from online events I have attended over the last two years. 

It was just two years ago that we were in the ICC at Digifest 2020 with the imminent threat of lockdown, everyone washing their hands to the tune of happy birthday and no one was wearing masks. Two years is such a short time, but so much has happened in that timeframe. We know that the pandemic isn’t over by any means, but not only has so much happened, but we also learnt many things as well.

For me I did notice that there was a lot less usage of Twitter over the event, I don’t know if this is because it was less used during online events that we’ve forgotten how useful a back channel can be, or just a general decline in the use of Twitter because of the noise. Having said that there was an interesting discussion on Twitter just after the conference on digital transformation.

This got me thinking more about how we can both explain this, define it, but also how do you make it happen.

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…and that was day one

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Some of my highlights from the first day of Jisc’s Digifest.

It was a nice start with the opening keynote from Jim Knight, director of Suklaa Ltd.

His personal reflections of the pandemic resonated with many in the audience, as did his vision for the future. There are things we want to keep and there are things we know we need to work on for the future.  I did a sketch note of his talk.

I thought his presentation was nice, not inspiring, just nice. 

Over the day we saw many sessions about building and changing for that future.

Stacy Vipas, head of digital learning, Askham Bryan College talked about her college’s use of an action research framework and a roadmap for the future of digital learning. She spoke about bringing together the changes in spaces needed, the digital skills of students, to bring about that future vision.

Tom Farrelly from Munster Technological University brought over his real life experiences of working with marginalised communities and how others could benefit from the lessons they learnt.

I attended another session, where a full room of delegates wanted to find out more about how Teesside used a learning design toolkit, underpinned by a framework, with academics across the university. They talked about how staff were initially hesitant, but the process of going through the toolkit was illuminating and transformative.

A highlight for me, on what was International Women’s Day was the panel consisting of inspirational female leaders and their views and reflections on their personal journeys to success and what this means for the sector to ensure that we can remove the barriers to inequality and support an equal future for women in the sector. We still have a way to go.

The climate emergency was the subject of an international panel discussion. We need to be thinking about greening agendas, carbon neutrality or even going carbon negative.

With two of the panel coming in live from the US, this was a great discussion on the importance of the education sector both responding to, but also been seen to be responding to the climate emergency.

This did mean I missed a, according to others, a great session from Rob Bladgen from the University of Gloucestershire in his session titled “Education: the great changemaker”. This session, saw Rob telling the story of Gloucestershire’s purchase of the city centre Debenhams building, with a plan to create an educational hub for students. Recognising the need for such a place to be a place for community and belonging.

We have as a sector seen real challenges over the last two years, but I did feel that now we have a (potential) roadmap to a better future. 

However despite thinking about the future, we need to reflect on the past. This was the essence of Audrey Watters final streamed keynote, hope for the future. This was a thought provoking discussion about the importance of history and the future of edtech.

Memory. Hope. Resistance. Loved it.

Audrey has published the transcript of her talk.

Overall a fantastic day and here’s looking froward to another fantastic day tomorrow.

digifest22

Return of the Fest

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Birmingham
Birmingham

This week I am speaking at the Jisc Digifest in Birmingham. If you are going come and say hello.

The last time we had an in-person Digifest was two years ago. Back then we were all washing our hands to “happy birthday” and no one was wearing masks.

There was a lot of talk about the potential of digital and what it could mean if the UK was going to go into lockdown.

The ICC in Birmingham
The ICC in Birmingham

Of course here we are two years later and we know what happened, well we know something about what happened.

A year ago Jisc published Powering HE – the HE sector strategy. This document which followed the publication of the Learning and Teaching Reimagined reports was about how JIsc over the next three years was going to continue to support higher education in their digital transformation journey and onto 2030.

This week I am speaking at Digifest about the strategy.

In this session, James will showcase Jisc’s HE sector strategy, Powering HE, and why and how we developed the strategy. He will explore what Jisc is doing and planning to do in the HE teaching and learning space. He will bring the session together with the impact the strategy is having on university members across the UK.

The session takes place on day two, Wednesday 9th March 2022 at 11:45 – 12:30 in Hall 7B.

Should be fun, as I talk about the last two years, some of the stuff we’ve learnt, some of the stuff we’ve being doing, the reaction we’ve had from the sector and what we could be doing over the next few years.

Birmingham

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Making it personal – Weeknote #157 – 4th March 2022

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For the first time in at least two years (if not longer) I spent three days in a row at our Bristol office. The office was much busier than it has been on previous visits, and there was a (little) bit of a buzz in there. I did have a few in-person ad hoc interactions with people, who I might not interact with online. You can create these online, but it isn’t easy.

I was asked if I preferred working from home, or working in the office. My response was I prefer to have the choice. The challenge I found with lockdown, was that I had no choice. Though I have preferences about space when I have specific things I need to do, I really quite like working in different environments and spaces.

I had to upgrade the Twitter client on my iPad. The old one, which I liked kept crashing and I couldn’t get it to stop. The new one, I do not like.

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Photo by Annie Spratt on Unsplash

I posted a blog post on my early thinking about personalisation.

What do we mean by personalisation, what can we personalise, what should be personalise and what are the challenges in personalisation?

I have been looking at how data and technology can deliver a personalised learning journey and we have in our HE strategy the following ambition statement.

We will explore and develop solutions to help universities deliver personalised and adaptive learning using data, analytics, underpinning technologies and digital resources.

We know that there are very different opinions and views of what personalised learning is. One of the things I do need to do is to take that ambition statement and expand it into a clear explanatory statement, so that key stakeholders are clear about what we mean and why this space is important to higher education.

The ICC in Birmingham
The ICC in Birmingham

I have been preparing for Digifest next week where I will be attending both days.

I am also speaking at Digifest on Wednesday9th March 2022 from 11:45 – 12:30 in Hall 7B.

In this session, James will showcase Jisc’s HE sector strategy, Powering HE, and why and how we developed the strategy. He will explore what Jisc is doing and planning to do in the HE teaching and learning space. He will bring the session together with the impact the strategy is having on university members across the UK.

I enjoyed the WonkHE 404 page.

My top tweet this week was this one.

jisc, stuff

Personalisation

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Photo by Annie Spratt on Unsplash

The process of making something suitable for the needs of a particular person.

What do we mean by personalisation, what can we personalise, what should be personalise and what are the challenges in personalisation?

Across higher education over the years many have spoken about personalisation.

The QAA in their digital taxonomy define personalisation as follows:

Personalised learning is an educational approach that aims to customise learning for each student’s strengths, needs, skills and interests. Students can have a degree of choice in how they learn as compared to the face-to-face lecture approach.

The document explores different levels of personalisation through the use of digital and arrives at this view of personalisation

The entire learning experience is designed to be personalised by the student. Students will determine how they engage with every aspect of teaching and learning to meet their expectations. While all digital resources will be available to students, not all students will engage with those resources in the same way. Teaching is designed to be experienced by a cohort asynchronously with students learning at their own pace.

Advance HE back in 2017 said this about personalised learning

Refers to a range of learning experiences and teaching strategies which aim to address the differing learning needs interests and the diverse backgrounds of learners. Often described as student centred learning this approach uses differentiated learning and instruction to tailor the curriculum according to need. Learners within the same classroom or on the same course work together with shared purpose but each have their own personalised journey through the curriculum.

Emerge and Jisc published a report in 2021 that promised:

Universities can deliver students a truly personalised learning experience by 2030

Another view of personalised learning is this perspective from the University of Oxford.

Oxford’s core teaching is based around conversations, normally between two or three students and their tutor, who is an expert on that topic. We call these tutorials, and it’s your chance to talk in-depth about your subject and to receive individual feedback on your work. Tutorials are central to teaching at Oxford. They offer a very rare level of personalised attention from academic experts.

In my role at Jisc I have been looking at how data and technology can deliver a personalised learning journey and we have in our HE strategy the following ambition statement.

We will explore and develop solutions to help universities deliver personalised and adaptive learning using data, analytics, underpinning technologies and digital resources.

We know that there are very different opinions and views of what personalised learning is. In exploring and developing solutions for universities, the key is not necessarily to come up with a definitive definition, but what definition you use is understood and shared with others.

So one of the things I do need to do is to take that ambition statement and expand it into a clear explanatory statement, so that key stakeholders are clear about what we mean and why this space is important to higher education.

So what does personalisation mean for you?

weeknotes

I am not apologising – Weeknote #156 – 25th February 2022

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Well, this is three years of weeknotes. I wasn’t sure if I could keep it up, but have found it useful to reflect on the week, but also to review back about what I was doing and reading.

This week Russia invaded the Ukraine. Lots of talk, but very little action from the Western nations.

The week started off for the higher education sector with the Universities Minister saying universities ‘must scrap online lectures’ after Covid curbs are lifted.

‘Online teaching should only be used to supplement face-to-face teaching, not replace it,’ she told the Daily Mail. She went on to add there is ‘no excuse’ for institutions to continue hosting lessons online once measures are lifted,

So though she is saying universities should no longer replace in-person teaching with remote teaching, the press rhetoric and the headlines gives the message that universities should scrap all online teaching. That isn’t what she said, but that is pretty much what people are reading she said.

newspaper
Image by Andrys Stienstra from Pixabay

The week started off for me with a HE leadership team meeting, which was looking at various discussions about what we need to do next.

I spent some of the week working on success criteria for the HE strategy. Part of this is expanding on the strategic objectives. These state what we are going to do, and I expanded them to include the why and the how. I then added what success looked like from an university perspective and what it looked like from a Jisc perspective.

Generally, as with many organisations, in the past we have mapped activity to the strategy. Strategy should really drive activity.

I published a blog post on eventedness.

I was recently reminded of the importance of eventedness when it comes to events and has similar implications in the delivery of teaching both in-person and online.

I published a blog post on my tech and productivity blog about collaboration.

I don’t think anyone thinks they consciously and actively block collaboration, but we often hear cries for more collaboration, so much so that we wonder why we don’t collaborate more than we do. In this post I will explore the reasons for collaboration and some of the blockers that stifle collaboration.

I posted this tweet to the Twitter about an undocumented feature on Jiscmail.

What most people don’t know is that Jiscmail has an undocumented feature which means if you post the same message with multiple lists in the To: field, recipients will only receive one, despite how many of the lists they are subscribed to. No need to apologise then.

I’ve used this feature quite often to send the same message to multiple lists.

It was a response to Simon Thomson who said

‘Apologies for cross-posting’ is the most hollow apology ever.

I agree with Simon that most people aren’t sorry when they apologise for cross-posting, but I also think a lot of people actually ignore messaged which start with an apology for cross-posting as they (rightly) assume it probably is some kind of spam message.

Wednesday I did think about going to the office. I had planned to go to Bristol, but missed the train from Weston Milton with seconds to go, I was literally on the platform. Went back home and decided to work from home.

On Thursday I headed off to our Bristol office on the train. I didn’t check the trains, the one I was going to get was cancelled, however that was because the earlier train was running 24 minutes late. So managed to get that one to Bristol.

It was nice to be back in the office again, something nice about the social aspects of office working. Not sure I could do it everyday, but nice having the option.

I did an online presentation for the Public Policy Exchange on using digital to overcome the funding challenges facing universities.

There was a problem with the meeting room I was using as I couldn’t turn the noisy fan off. So I had to present with the fan on.

My presentation was in the main about recognising that what we’ve been doing over the last two years isn’t the basis for moving forward. I also talked about transformation as opposed to just digitalisation.

At the event there was a lot of talk about the announcements from the Government about access to higher education. Would it surprise you that no one thought this would improve access to higher education.

I took leave on Friday and had a day in London.

My top tweet this week was this one.

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Eventedness

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I was recently reminded of the importance of eventedness when it comes to events and has similar implications in the delivery of teaching both in-person and online.

One of my favourite presentations from the EdTech space is this one by that Dave White at ALT-C 2010.

Dave with his extensive experience with TALL at the University of Oxford certainly well qualified to understand the benefits and limitations of online delivery. However he discussed during his talk the importance of the social benefit that physical lectures provide for a community of learners. This is though not impossible to recreate online, is very challenging. Dave demonstrated through his delivery and content that the lecture in itself can be a useful way to stimulate discussion and debate.

Here we are twelve years later and much of what he spoke about resonates today with experiences across the pandemic. We know that with the emergency switch to online, that we lost the lecture and replaced it with online zoom calls. Many felt that this was a poor substitute for the in-person experience, and they were right.

David’s talk followed a keynote by Donald Clark who had opened the conference with his keynote, and riled people and annoyed them with a blanket attack on the lecture. What Donald Clark did was to challenge our perception of the lecture, and it appeared to me that the over-whelming consensus of the audience was that the lecture still had some place in the delivery of education. This was reinforced for me by Dave White who gave a wonderful (unplanned) response to Donald’s lecture, with an invited talk on the eventedness and social impact of coming together to learn.

The phrase “eventedness” has stayed with me since that talk back in 2010.

This was something that came back to me when I attended WonkHE’s The Secret Life of Students. In London. This was a real in-person event in central London. I have not done one of those for a while.

I think my last in-person (external) event was back in early 2020.

There was some great content in the event, I liked the use of different formats across the sessions. Mark Leach’s interview with Nicola Dandrige of the OfS was a highlight for me. I also liked the mix of panel sessions and keynote presentations.

There was something else though, in sharing these experiences with others. With the laughter at Mark’s humour, the weirdness of the B3 Bear, the in-person interactions with strangers. This was something I hadn’t really engaged with online events during the pandemic.

I really enjoyed the WonkHE event, it was nice to experience the eventedness of an in-person event. Something I have found missing from online events. I think part of the reason is that most online events I have attended during the pandemic have been poor translations of physical in-person events Losing all the nuances of what makes those events so engaging and not taking advantage of the affordances that digital platforms can provide.

I liked the interview format, something I don’t think we see enough of in both in-person and online conferences. The only thing missing for me was more audience interaction and discussion.

Zoom
Photo by Chris Montgomery on Unsplash

Next slide please!

Too often in online events I have seen people talking to Powerpoint slides, often this turns into a monologue. Having done presentations myself online, I have recently tried to avoid using slides and spend the time talking to camera. I also make an effort to up my game, or Partridge’ise my presentation, recognising that presenting online can flatten the performance somewhat.

I have also found online that few people take advantage of the chat function, actually I have also noticed that few people take advantage of the Twitter when attending online events. You almost get the feeling that the event is on in the background and delegates are working on their e-mails. Having that focus of the physical in-person event was useful for me and though tempted I did avoid doing “work” whilst engaged with the sessions.

Back in the 2000s I attended and participated in many online conferences and the technical limitations meant we couldn’t do live streaming. As a result we made use of recorded video, audio, and textual discussions. Once the bandwidth allowed live streaming, it was interesting to see that the engagement with the conference declined.

I do think you can have eventedness with online events, but it takes work and effort and thinking differently about how you will create that for the event. Similarly you can see similar thinking needs to happen with online teaching and learning. There is more to teaching than presenting.

Should note though that the coffee was awful at the in-person event, so much so I had to pop out for a real coffee.

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Nice to see you, to see Eunice – Weeknote #155 – 18th February 2022

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Well the week ended with a red weather warning, our offices were closed, I worked from home and my afternoon online meeting was cancelled because of the weather.

I spent most of the week in London. The last time I was in London was at the end of November.

This was also my first opportunity to take advantage of 5G (new phone and all that). What they don’t tell you with 5G is how slow the upload speeds can be. Fine for streaming. Rubbish for online video conferencing.

I had planned to attend WonkHE’s Making Sense of HE event on Monday, but the end result was I wasn’t booked onto the event, so I headed into the office in London. Our office was relatively quiet and so I did managed to get lots done, but missed the social aspect of the office.

On Tuesday I did attend WonkHE’s The Secret Life of Students. This was a real in-person event in central London. I have not done one of those for a while. I think my last in-person (external) event was Digifest back in 2020.

The opening session was on diversity the key takeaways from the event for me were that diversity needs to be done differently than what we have been doing before. We need to think more about the individual rather than just fixing issues for identified “groups”. It was apparent that there was a need in the sector to think about transforming their approach to diversity. I was reminded of how there have been changed approaches to accessibility and digital in the higher education sector. There is now much more consensus about a whole organisational approach to challenges, and thinking about a more personalised approach to accessibility for example.

There was lots of commentary about unusefulness and lack of evidence for generational stereotypes, therefore we should avoid using terms such as Generation Z or Millenials.

The Pearson report on belonging was interesting and could be relevant to universities as they attempt to rebuild their communities following the pandemic restrictions.

The afternoon sessions focussed on the main on student outcomes. Lots of references to Student Futures report. There were a fair few sessions on digital as well. There are opportunities and concerns about digital.

As you might expect from an event where the audience was very much seated in student support (and SU) the focus of discussion was very much on how universities could and should support wellbeing and mental health. A fair amount of concern expressed about using data and digital to do this, the human factor was seen as critical.

Again feedback about having a shared understanding of key terms such as personalisation, hybrid, etc… This wasn’t so much about having a national discussion on the definitions, but ensuring locally everyone understands what the university is trying to do in terms of hybrid, personalisation, blended learning, etc… The fact that they started referencing multi-modal teaching as an alternative to hybrid, shows again the sector likes to spend time discussing definitions rather than solutions.

There was some discussion about the WonkHE Kortext report which I blogged in last week’s Weeknote.

Institutional technical debt came up in presentations (from people like Mary Curnock Cook) however the audience were not engaged with it so much (probably as they are not directly involved in this. Though we saw it is an issue with many (see Twitter thread) outside the event. There are data and technology legacies out there that are stifling progress, but universities struggle to know how to get out of technical debt.

I found the session on supporting students and enabling them to cope with university interesting. Assumptions are made about their “readiness” obviously links here with digital capabilities and skills.

Overall, I really enjoyed the event, it was nice to experience the eventedness of an in-person event. Something I have found missing from online events. I think part of the reason is that most online events I have attended during the pandemic have been poor translations of physical in-person events Losing all the nuances of what makes those events so engaging and not taking advantage of the affordances that digital platforms can provide. Though the coffee was awful.

Wednesday I was in the London office again, there were a lot more people in on that day, which made it much more social. It was really nice to catch up with colleagues, who I wouldn’t generally interact with much as part of my role. I spoke to one of our service directorates in the afternoon about the HE strategy and what it means for them.

Thursday I had a meeting with the Office for Students as part of their funding of Jisc. I updated them on some of the work we have been undertaking in the teaching and learning space.

Glad to return home on Thursday as there was travel chaos on Friday because of storm Eunice.

I spent part of the week working on how we can improve and enhance our thought leadership offer. I actually don’t like the term thought leadership, so rarely use it externally (there is an exception here for example), however it is a term I use internally (as it is in our core strategy).  It should be noted that many in the HE sector actually don’t like the term thought leadership. However if you ask people from the sector about the actual content that is produced that we would think of as thought leadership, then there is a different story as they find this useful, inspiring and helps them think. Similarly, members will often ask for specific people within Jisc who are experts in their field for help and support. Or they will find presentations and articles from individuals inspiring.  This is something we need to work on further.

I also did a fair bit reflecting on the Student Futures Manifesto. One of their recommendations is for a new national technology infrastructure strategy.

We recommend that Jisc build upon their leadership work first to review the existing technology estate in HE, and then, as a matter of urgency, produce further guidance to help universities more rapidly modernise their systems architecture and applications. While many universities already have ‘digital transformation’ plans underway, further guidance to universities about the basic architectural building blocks and data systems to support a digital university, and how to plan and execute a transformation, would be welcomed.

The recommendation continues

The centrality of technology now means there is a case for this sector leading approach, because this remains a core strategic capability which leadership teams struggle with.

Heidi Fraser-Krauss, Jisc CEO, said: “I wholeheartedly support today’s report by the UPP Foundation, which goes a long way to address the pandemic-related concerns and needs of students. I also welcome the Student Manifesto to help students rebuild their confidence, regain control of their studies and plan for a successful future after graduation.  “The report is right to recommend action on tackling digital and data inequities. Jisc’s digital experience insights surveys of university students and academic staff showed the detrimental effect on teaching and learning experiences from not having access to reliable connectivity, technology and digital skills. “I will be keen to action any Jisc-related recommendations to help support universities in modernising digital infrastructure as well as digitally transform learning, teaching and assessment to improve the experiences staff and students seek. As we move towards established models of hybrid learning, we have an opportunity to transform education through technology. Never have digital, data and technology been so important in meeting the multiple challenges and opportunities that UK universities face.”

My top tweet this week was this one.

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Presenting online – Weeknote #154 – 11th February 2022

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Image by 377053 from Pixabay

This week I worked from home. I did think about heading into our office in Bristol, but in the end with no in-person meetings, I decided to have those at home, rather than sit in an office.

I found this WonkHE article, The challenge for HE leaders – wellbeing and inclusion in the age of blended learningrather interesting.

Our research suggests that for leaders the pandemic raised or intensified serious strategic questions – on wellbeing, on digital infrastructure, on pedagogy – but offered few conclusive answers.

The leaders we engaged with expect a significant degree of change in learning and teaching in the next five to ten years, with changes anticipated to staffing, technology, the physical estate, administrative infrastructure, culture, and resourcing.

Despite the rhetoric from politicians, there was a positive view of blended learning.

Four in five (80 per cent) agree that post-pandemic most institutions will aim to adopt a more blended approach to learning.

The one constant that comes out from the article is that there will be change and then some more change, and that as well as that challenge

… most leaders are wrestling with the tensions between their aspiration for every student to experience their learning as personally enriching, within a supportive learning environment, and the challenge of building cross-institutional systems that can achieve this at the scale required, with the resource available.

I don’t think I’ve done an online presentation for some time, probably July last year. This week I delivered two online presentations.

campus
Image by 小亭 江 from Pixabay

The first was at The Future of the Higher Education Estate 2022 conference where I was presenting on the connected campus.

The abstract for the talk was

The Decline of Location, The Rise of Digital Infrastructure: Delivering the Connected Campus

  • Developing a smart campus strategy that leverages unified platforms to deliver a consistent university experience
  • Delivering joined a joined up digital architecture between teaching provision, student services and the estate
  • Eliminating the digital infrastructure boundaries between being on and off campus
  • Examining the roles of data analytics to inform estate usage, demand and the needs of service users

I talked about the student experience and the possibilities of the intelligent campus.

microphone

The second was for the Business School at the University of Exeter. There I did an updated version of a talk I have done before on moving from translation to transformation.

We have been interviewing students and staff about their experiences across the pandemic and what practices have worked and what hasn’t worked. As part of Jisc’s work in looking at the challenges in delivering teaching remotely during this crisis period we have been reflecting on how teaching staff can translate their existing practice into new models of delivery that could result in better learning, but also have less of detrimental impact on staff and students. In this session James will describe how many universities who translated their practice are now reflecting on how they can transform their practice to enable an enhanced approach to digital teaching and learning.

I got some positive feedback, and the experiences of other universities echoed the experiences at Exeter.

I attended The Future of the Higher Education Estate 2022 conference as well as presenting there. It was interesting to hear from presenters about their thoughts about the future of the university campus. I did think very little thought though was given to the potential impact of universities moving towards a more blended delivery model.

My top tweet this week was this one.

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Caught the train – Weeknote #153 – 4th February 2022

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We had our mid-year team summit this week. Originally planned to be taking place in-person in Manchester, the decision was taken back in January to move it online. Some interesting stuff, but what we didn’t really manage to do was have those conversations over coffee and lunch that happen at an in-person events and meetings.

I was reminded of this blog post which I wrote in August 2019 (ie pre-pandemic) and many of the observations there I think reflect what has happened over the last two years.

When it comes to the delivery of online learning, the assumption is made that it will just happen. Assumptions are made that academics who are experts already in delivering learning will be able to easily transfer their skills to an online environment. What can often happen is that the processes and methods that people use in the physical space will be translates verbatim to an online space. It will not taken into account the challenges of an online environment, or recognise the affordances of said environments.

I also wrote this in the blog post.

The overall experience is expected to be the same, but merely re-creating the physical experience online is often disappointing for both students and academics. Many of the nuances of face to face learning can be lost when moving to online.

During the pandemic I spoke to a lot of students and academic staff, who had expectations about their experiences, but in the end both were disappointed (and exhausted) by the experience.

Part of the issue is that physical learning activities don’t necessarily translate readily into an online environment, the nuances of what makes the face to face so valuable can be lost in translation, similarly the possibilities and affordances of the online space can be lost.

Moving forward on this, we need to recognise, that despite the experiences of the last two years, we may want to think about how we adapt our training and development going forward to, not only build on the lessons and experiences of the last two years, but build on them to take advantage of the affordances of online learning and teaching.

Wednesday I went to our office in Bristol. Caught the train to Bristol, still wore my mask. The last time I was in our  Bristol office was back in November. I had originally planned to go to Bristol in December, but with the new measures in place and rising infections, I took the decision, back then, to work from home. So, avoiding the train and what was later apparently a busy office. Would have been nice to see people though.

This time it was nice to see people and have conversations about stuff. It was apparent that the happenstance of conversations is something I have missed, but also rather challenging to recreate online. Possible, but challenging. I also had a conversation about the impact this was all having on new starters, who don’t necessarily get to see people on a regular basis and make those important (social) connections that can have a positive impact on how you view your work and your colleagues.

Spent some time preparing a presentation I am giving next week. It takes me back to the intelligent campus space.

My top tweet this week was this one.