All posts by James Clay

assessment, weeknotes

Tulips from Amsterdam – Weeknote #241 – 13th October 2023

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This week was all about Amsterdam, where I was attending the EDUTech conference at the Amsterdam RAI.

However, on Monday I was in our Bristol office. I had a planning catch up meeting about prospective communications and publications.

Tuesday I was off to Amsterdam. Having arrived and parked at Bristol Airport I had time for a coffee before boarding.

It was quite a quick flight, by the time we reached the Suffolk coast, we started our descent into Amsterdam. Having disembarked, I headed to passport control. There was a huge queue. Schiphol Airport had free WiFi, so I could use that in the airport whilst I had a long wait to get through passport control. Took over 90 minutes to get from the plane, through passport control, pick up my suitcase and then I could head to the railway station. It wasn’t long before I was at my hotel next to the RAI conference centre.

Following some issues with roaming in Spain in 2022 I have been a little concerned about travelling abroad and if I would have connectivity issues. However this time I had no issues.

The EDUTech Europe 2023 conference was over two days and covered a range of topics and subjects, but as you might have guessed AI was certainly up there being discussed across a range of sessions. As well as covering higher education, the conference also covers the schools sector, but the interactive programme made it very easy to filter out those sessions, so I could focus on the higher education topics.

I had been invited to participate in the Smart Campus panel session at EDUTech Europe 2023.

I had proposed that in the discussion I would chat about the following.

How do we move from a smart campus to a smarter or intelligent campus? Bringing in more data sources to get deeper insights and understanding.

What are the ethical and privacy considerations we need to be aware of before building a smart campus? Do we need to consider algorithmic bias in our planning?

A campus does not exist in isolation, how could we integrate the smart campus into the smart city (or smart community).

Across the rest of the day there were a range of sessions, I focused a lot on digital leadership. It was interesting to see the reliance on champions to deliver change. My own experience has shown that though champions can have an impact, generally the process of using enthusiasm to deliver effective change is inconsistent, and if you want to deliver holistic change across a whole organisation, then the use of enthusiastic champions generally won’t result in that change happening. Of course using champions as part of a portfolio of change levers, is certainly something that can work.

Thursday morning I attended HEAnet Group Advisory Forum via Teams. We discussed the HEAnet strategy as well as other topics related to technology and higher education in Ireland.

On Thursday I was invited to participate in the Assessment panel session at EDUTech Europe 2023, after someone had dropped out. This was an interesting session looking at the role of assessment.

Had a good discussion with a delegate from the University of Birmingham at the EDUTech Europe 2023, on various topics and issues. Have agreed to visit University of Birmingham.

Had an informative chat with a Principal Lecturer from Sheffield Hallam University on various topics and issues including smart campus and learning analytics.

Got some nice feedback from EDUTech Europe 2023:

I wanted to take a moment to express my sincere gratitude for your invaluable contribution as a speaker to EDUtech Europe 2023. Your expertise and insights added immense value to our event. The feedback we received from our attendees was overwhelmingly positive, and your knowledge and passion resonated with the audience. We look forward to the possibility of working with you again in the future.

On Friday I attended Jisc’s Research Evidence Advisory Group meeting. As we discussed research at Jisc I realised there were some key ways in which I interact with research. It started initially as three Cs, but by the end of the meeting this had grown to six.

Consumption – in my role I consume research by others, both internally and external research. Having access to that research is critical to the work I do.

Creation – I also create research, sometimes this is for projects, other times it has been for consultancy, and now and then for publication or for events.

Communication – It is important that research undertaken by Jisc is communicated internally and externally.

Community – I want to be part of the internal (to Jisc) research community, but also to be part of the external research community

Credibility – When we do research, it adds credibility to what we say and recommend. Having the evidence (gained from research) gives us the credibility we need when talking to the sector.

Co-ordination – It’s important to avoid duplication, or repetition; that we co-ordinate our activities.

Got some nice feedback from The Blended Learning in HE Conference I presented at last week.

I would like to thank you very much for speaking at The Blended Learning in HE Conference. We really appreciate the time and effort that you took in preparing to present at the event. Your address was well received by the delegates and the conference has already received some great feedback.

Did some initial organisation of Senior Education and Student Experience Group meetings, format and timings.

I spent much of the day travelling back from Amsterdam on Friday. Spent less time at passport control this time.

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Preparation – Weeknote #240 – 6th October 2023

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A lot of this week was about preparation for stuff I was doing this week and next week.

I prepared my presentation for The Blended Learning in Higher Education Conference. I didn’t use slides, but still wrote some prompts and notes to support my presentation. When presenting online, I now try and avoid using slides, and focus on just speaking to the camera. I do that partly, as my usual practice with slides of using images, doesn’t always translate well to an online presentation, and mainly, as other speakers use slides, and I want to be different to that, okay so I can stand out a little.

Later in the week I delivered my keynote for The Blended Learning in Higher Education Conference: Integrating Blended Learning into Course Design to Make Maximum Use of Hybrid Learning Techniques.

I also took the time to listen to the other sessions at the conference. It was good to hear that the issues facing universities in the design of blended learning echoed much of what I have been saying and hearing from across the sector.

Next week I am off to Amsterdam for EDUTech Europe 2023 and spent time planning and organising my travel. I had considered going by train (to avoid flying) but couldn’t make the times work.

As I am part of a Smart Campus panel session at EDUTech Europe 2023 I spent time going through the discussion notes, and reminding myself of some of the core issues.

campus
Image by 小亭 江 from Pixabay

In order to get ahead of myself I also booked travel and accommodation for November where I am travelling and attending events.

I did the pre-reading for HEAnet Group Advisory Forum which is happening next week.

I attended the JNC for Jisc and UCU in my capacity as deputy chair of the UCU branch at Jisc.

I have been involved in the design and delivery of shared services over the last twenty years, as well as being a key collaborator of shared services as well. I have been researching and reflecting on those personal experiences. Thinking about how the identification of blockers and challenges in relation to shared services. LAlso looking at the advantages and opportunities in relation to shared services.

Friday I made it into the office in Bristol.

Joined Bluesky, thanks to an invite code I got. Reminds me of the early days of the Twitter. I have noticed that with the slow demise of Twitter, how much Threads (which I am also using) is starting to morph into a Twitter clone. Not so much in terms of functionality, but more in terms of the types of posts and content I am now seeing on Threads.

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Traffic – Weeknote #239 – 29th September 2023

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I was supposed to be presenting a Leadership Masterclass, entitled Operationalising your Strategic Vision this week, however due to traffic problems I was late in getting to the office and as a result it was cancelled and rescheduled.

Wrote a blog post about making tea. It wasn’t literally about making tea, but about understanding the foundations, knowledge, and infrastructure that needs to be in place to make a cup of tea.

Those with the foundations, the resources, the skills and capabilities, will be easily able to deliver a solution to what they see as a simple problem. However they may have not realised their journey in getting to that point when they are able to easily make tea. Just telling people to make tea, or showing them how to make tea, often isn’t sufficient, if they lack the foundations and infrastructure to actually make a cup of tea.

Should just add, in case you were curious, I also write posts about coffee.

stove espresso maker
Image by Karolina Grabowska from Pixabay

Was playing around with HeyGen Labs AI video translation tool. I was quite impressed, so were others that I showed the end result to.

Spent time planning and reviewing objectives for the year ahead.

I have decided to call it a day with what was the Twitter. So no more top tweets of the week. There’s still a blog post there.

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What no trains! Yes there were trains! – Weeknote #238 – 22nd September 2023

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This week, due to engineering work, there were no trains between Weston-super-Mare and Bristol. I also took a day’s leave bizarrely enough to travel on a steam train.

Quite a few meetings were cancelled this week, which I find frustrating.

I spent time this week on preparing a session and designing a presentation for a Leadership Masterclass, entitled Operationalising your Strategic Vision. This is an internal ninety minute online session about strategy and operationalisation of that strategy. Some of that masterclass will be based on this blog post on breakfast.

I also made the decision, rather than record the masterclass, it will be a rather interactive session, which a recording won’t capture.

Instead I will create a new and “proper” recorded video of the session that can then be used.

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

Attended a pipeline call with a team about their current future work.

I went back through and reviewed sessions I attended at ALT-C. This year they recorded all the sessions, so there is an opportunity to go and watch sessions I missed.

Had a call about a proposed session idea at Digifest 24.

I had to undertake various software and security updates. Took the opportunity to update the iPhone to iOS 17.

Had a short meeting on software licensing.

I have been working on some objectives for the next twelve months.

I have been reflecting on what good is, what it looks like, how would we know, what do we mean by good, how would we define good. How do we know something is good. What are the criteria we are using to base that judgement on?

Twitter

I have decided to call it a day with what was the Twitter. So no more top tweets of the week. There’s a blog post there. Maybe.

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Back to York – Weeknote #237 – 15th September 2023

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York is a place I have visited and lived in over the last forty five years. I first went to York on a school trip in 1979 and we did lots of different things. We went to the Railway Museum, the Castle Museum, went up Clifford’s Tower. We visited Mother Shipton’s Cave and Fountain’s Abbey. I made a return visit to York in the summer of 1987 when we had some Yugoslavian Scouts over.

In October 1987 I studied Economics at York University for three years. I stayed in halls in Langwith College in my first year, rented a house in Osbaldwick for my second year, and stayed at St Lawrence Court in my final year.

I made a return visit to York in July 1993, I stayed on campus and did various things including a return visit to Fountains Abbey.

It was quite a few years later before I visited again, and this time it was a fleeting visit to the university in March 2006 for a meeting. I had flown up to Leeds and hired a car to drive to York and then drove back, all in the one day.

I also was there for a mobile learning workshop in April 2009, and stayed at the hotel by the Railway Station. We did a family holiday to York in March 2013.

This was my first visit back to York since then. We had a team away day at a hotel near the racecourse. Our last two away days had been in Leamington Spa.

This was an excellent away day with lots of engagement and interaction. Sometimes, you can find yourself in passive mode when attending team days, but this time we were discussing, and interacting. Making the most of the time we had in-person together.

As I was up in York, I spent some time exploring the campus and reflecting on how the campus has changed over the last forty years and what the implications of this are for the student experience, infrastructure, and overall campus experience.

I did some planning for a Leadership Masterclass – Operationalising your Strategic Vision that I am running in a couple of weeks.

Had a meeting about a panel session for EDUtech Europe 2023 in October.

Didn’t really tweet this week, travelling, away days, and the such. I think my use of the Twitter which has been declining over the last year or so is approaching the point of asking myself, why am I using Twitter.

My top tweet this week was this one.

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Twenty years and a week – Weeknote #236 – 8th September 2023

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This year is the thirtieth anniversary of the Association of Learning Technology (ALT) and it also marks twenty years of my involvement in ALT. It started off with attending ALT-C 2003 in Sheffield. I think I might write a reflective blog post on those two decades of engagement and working with ALT.

Most of this week I was at the University of Warwick for the ALT conference. I’ve not been to every conference over the last twenty years, but I have been to most.

I was delivering a presentation about my digital strategy journey.

I went to lots of different sessions and enjoyed them all. Some stand out more than others, I think a more detailed reflective post is needed on them.

Did some preparation and planning for the EDUtech Europe 2023 panel session which is happening in October.

Next week I am in York for a team away day.

My top tweet this week was this one.

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Packing for #altc23

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suitcase
Image by congerdesign from Pixabay

This year I am off to the University of Warwick for ALT-C 2023, where I am presenting a retrospective of my work on digital strategies over the last twenty years.

I have written conference packing posts before, I did a post in 2009 and wrote an updated version in 2018. I also a post for last year’s conference in Manchester.

So here are some suggestions on what to pack if you are attending the conference in-person.

Six-Way Gang – I still think a six way gang is an useful thing, instead of fighting people for the power sockets, you can immediately make five friends! Having such an adapter is also useful in the accommodation when you want to charge everything up for the following day and you have limited plug sockets.

Power
Image by ldyshah from Pixabay

With so many devices reliant on USB charging then an USB charging station could be useful, but then I have a laptop that needs a proper plug socket. If you are coming from outside the UK, then a trick I do (going the other way) is to bring an extension gang and then you only need one UK plug adapter.

Power Bank – Though in normal usage your phone might last the day, I have found if you are using your device for photographs, using the Twitter, accessing the conference Discord, checking e-mail, and so on; your battery will be hit hard. A charged power bank can be used for restoring those battery bars on your device.

Coffee – I don’t drink instant coffee and usually that it is what is only available in the university accommodation at Warwick. In the past I have taken a cafetière mug or coffee bags. I have to the amusement of others started taking a coffee machine with me when staying away. Well when I am drinking great coffee, who’s laughing now with your Nescafé  instant stuff! Should point out that I also take some decaffeinated green teabags as well with me.

coffee
Image by David Schwarzenberg from Pixabay

It’s also useful to take the time to see what independent and local coffee places are near to the venue, which can be used instead of queuing for that awful conference coffee. At Warwick there are a few coffee places to choose from.,

Snacks – I also bring a few snacks with me as well, as that solitary small pack of biscuits you usually get is never enough! These days though I have found that the increase in (small) supermarket branches means buying snacks locally is much easier than it use to be. Warwick has an onsite supermarket, Rootes Grocery Store, which has a wide choice of not just snacks, but a range of food and drink items. Just off campus is a Tesco Superstore.

Chargers – Don’t forget your chargers, expensive to replace, difficult to borrow, make sure you pack yours. The other thing about power is investing in a higher powered adapter (or borrowing one from a friend). As Apple says here

Using an Apple 12W or 10W USB power adapter charges some Apple devices and accessories faster than a 5W power adapter.

I find that when charging my iPhone using the adapter that came with my iPad Pro and it charges the phone so much faster, which is an useful thing to know for a conference. This means you can do a quick “supercharge” of your iPhone ready for the next keynote. Also useful to know that the 5W power adapter potentially can charge your iPad Pro, but only if you aren’t using it for eight hours or more….

video recording
Image by Pexels from Pixabay

Photography and Video – I use to take a camera to conferences, today I use my phone. If you take a lot of photographs then check you have a lot of storage space on your phone, or at least one way to take the pictures off. I now use iCloud storage for my photographs so that’s one less worry.

Connectivity – I am sure that the WiFi at the conference venue will be fine, however what about in the accommodation, the train… Technological changes means that connectivity is more important that in the last few years. I normally use tethering on my iPhone and make sure I have enough bandwidth to do that. Luckily Warwick has eduroam so that should make life simpler.

Notepad and pens – Though I am happy to take some notes on my phone, laptop, or iPad; there are times when I think I would prefer to handwrite notes, so I always check I have a notepad and pen. Sometimes you can pick these up in the exhibition space, but not at every conference.

Sharpies – Many times I have attended workshops at conferences, and we have been given some flip chart paper out, but the choice of pens is disappointing. It is at this point I get my pencil case of Sharpies out.

I actually bought these back in 2017 for £6 from Tesco. Still going strong.

Paracetamol – Some of those presentations do give you headaches…

In previous incarnations of this post I would talk about bringing an USB stick with your presentation on, the reality is that security considerations means that we’re not allowed to plug in USB sticks to the presentation machines, I had to upload my presentation last week.

What are you going to pack?

altc2023

A digital strategy retrospective

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Lens
Image by 育银 戚 from Pixabay

I am attending the Association for Learning Technology conference at the University of Warwick this week.

Dormitory building

On Wednesday in OC0.02 between 12 and 12:30 I am presenting a session entitled Looking through that digital lens.

The pandemic crisis gave universities serious challenges and required creative thinking to provide solutions. Universities have needed to act at pace and scale. They’ve needed to do this whilst staff and students are coping lockdowns, social distancing, and restrictions. One aspect of higher education that gained more prominence during the emergency response, was the importance of digital. Knowing that digital has been critical to dealing with the challenges of the pandemic, the question now remains: how and what role will digital play in the post-pandemic strategic priorities of the university?

There are two key questions facing universities?

Does the strategy still meet the needs of the university in this new, changing, and uncertain landscape?

What role does digital play in helping universities achieve their [new] strategic aspirations?

Any departmental or methodology strategy should always link back to the organisational strategy and how the objectives and actions will support the organisational strategic aims. If you apply a digital lens to the corporate strategy, you can demonstrate how digital technologies can enable that strategy. So rather than talk about how you are going to increase the use of digital technologies, the strategy talks about how the use of digital technologies will enable the strategic aims (Clay 2018). Digital does not exist in isolation and there may be other strategies, such as teaching and learning, assessment, environmental, wellbeing or community. The concept of a lens can be used here as well. The digital lens approach, as outlined by Jisc (Phipps and Clay 2018) can enable effective and transformational behaviours to emerge by helping staff to understand and develop their capabilities and confidence in the context of their own work. The results can include an improved status quo and the identification of new goals for individuals and their organisations. There is a history of people talking about applying a lens to challenges, to look at things differently. (Phipps and Clay 2018) To give a different perspective on what has been written or talked about. In this session we will reflect on the various ways in which universities can respond to these questions, you may want to create new strategic priorities, which reflect the new landscape in which universities will operate.  A question that we will also discuss is, do universities need a separate digital strategy? There are challenges with having additional strategies that are an addition to the core strategic priorities, and with more strategies in place it is sometimes easy for things to fall between them.  Additionally, the provision of a new strategy, with new digital priorities, may be seen as some kind of extra or addition to what staff are already doing. The end result is that the digital strategy is often ignored or left to one side (Clay 2018). In the session we will look at how this can be avoided. In this session participants will gain an understanding of the importance of digital in strategic planning and decision making.

Phipps, L and Clay J (2018) Delivering digital change: strategy, practice and process. Senior leaders’ briefing paper Jisc

Clay J (2018) Why does no one care about my digital strategy? – eLearning Stuff [online] eLearning Stuff.

After the conference I will provide more insights and an overview of my presentation. The slides will be pretty much useless on their own as I am only using images (again).

screen grab of powerpoint

The essence of my talk is to provide a retrospective on my own digital strategy journey, the development of strategies in the different roles I have had, operationalisation, and the concept of the digital lens.

If you are interested please join me in my session at the conference.

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Remembering Eventedness – Weeknote #235 – 1st September 2023

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A shorter week this week as there was a Bank Holiday (in England).

I had planned to be in our Bristol office and even visit our London office this week, however due to some mechanical issues with my car, I spent the week working from home.

I had my Q4 review for 2022-2023, I do find that these weeknotes are useful in preparing for those kinds of meetings. I did reflect that I haven’t been doing much writing in the learning technology space, so for next year I am planning to do some more researching, thinking, and importantly, more writing.

I spent time preparing for ALT-C next week, my presentation is on Wednesday and I am chairing a session on Thursday. Due to a variety of reasons and compounded by the car problems, I am having to sort out some logistical issues.

I also attended an internal Jisc briefing on ALT-C, there are quite a few Jisc sessions at the conference, as well as two stands and some afternoon tea.

On Wednesday 30th August there was an #LTHEChat hosted by the ALT-C 2023 co-chairs, Santanu Vasant and Lawrie Phipps. I had initially planned to participate, but in the end, I went to the cinema instead. So the following morning I did some responses to the prompts from the chat. I thought though I would expand on some of my answers to the different questions in a blog post to go beyond the character limit on the Twitter.

What was your first experience of learning technology in a work setting?

How do you define learning technology? I used a laptop in 1992 to create learning materials using Aldus PageMaker. Does that count? 

If you could wave a magic wand, what would you change in learning technology?

What has always frustrated me has been the focus on consumer technology fads or jumping on the latest bandwagon.

What’s been your biggest achievement in learning technology to date and why

I still think what I did at Gloucestershire College in changing the culture and approach to the use of technology in the organisation. Approaching it from a holistic whole college approach. Lots of small steps from everyone. Anchoring the change.

Which ‘next big thing’ that didn’t quite take off do you most remember?

I probably have a list….

What would be one piece of advice you’d give yourself in the past about learning technology?

It’s always about the people. Always.

Which talk, presentation, workshop or person do you remember from previous ALT Conferences and why?

There is one talk though that has stuck in my mind and even many years later was from ALT-C 2020 and was given by Dave White.

I did think that this process was useful in preparing for ALT-C next week.

The medieval lecture

I have been looking at learning spaces, so spent some time reflecting on ideas for learning spaces thought leadership and content. The focus on interdependencies and the compromises that flexible learning spaces bring to the student experience. I made some notes and planning for a blog post on the flexible learning space compromise.

I have been planning a Leadership Masterclass – Operationalising your Strategic Vision session that I am delivering later in September.

My top tweet this week was this one.

altc2007, altc2010, altc2023, twitter

Which talk, presentation, workshop or person do you remember from previous ALT Conferences and why?

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James Clay talking at ALT-C

Expanding on the ALT-C #LTHEChat

On Wednesday 30th August there was an #LTHEChat hosted by the ALT-C 2023 co-chairs, Santanu Vasant and Lawrie Phipps.

LTHEchat will host a summer special chat led by #altc23 Conference Chairs Santanu Vasant and Lawrie Phipps. Dual hashtags will be used #altc23 and #LTHEchat. This special summer special takes a look back at 30 years of educational technology as the Association for Learning Technology (ALT) celebrates 30 years, as do Jisc, and the Staff and Educational Developers Association (SEDA). Educational or Learning Technologies have shaped higher education, especially in recent years during the pandemic, but the history of educational technology goes way back. In this LTHEchat, we ask you to remember your first experiences of learning technology in a work setting, what learning technology might be, if we had unlimited financial resources, what new ‘next big things’ didn’t take off and what do you remember from previous ALT Conferences?

I had initially planned to participate, but in the end, I went to the cinema instead.

So the following morning I did some responses to the prompts from the chat. I thought though I would expand on some of my answers to the different questions in a blog post to go beyond the character limit on the Twitter.

As a result I have written six different blog posts.

Q6 Which talk, presentation, workshop or person do you remember from previous ALT Conferences and why?

There are quite a few keynotes, presentations and workshops across the twenty odd years I have been attending the ALT Conference that stick in my mind. Some that I participated in probably stick in my mind the most.

There is one talk though that has stuck in my mind and even many years later was from ALT-C 2020 and was given by Dave White.

“Sailing against the trade winds? How online distance learning could help maintain the character of higher education in stormy seas.” Invited speaker session by David White, Senior Manager: Development with Technology-Assisted Lifelong Learning (TALL) at the University of Oxford

The talk by Dave followed the infamous keynote from Donald Clark about HE lectures. Donald Clark had opened the conference with his keynote, and riled people and annoyed them with a blanket attack on the lecture. What Donald Clark did was to challenge our perception of the lecture, and it appeared to me that the over-whelming consensus of the audience was that the lecture still had some place in the delivery of education.

Dave with his extensive experience with TALL at the University of Oxford certainly well qualified to understand the benefits and limitations of online delivery. However he discussed during his talk the importance of the social benefit that physical lectures provide for a community of learners. The phrase he used, which I have borrowed numerous times, was eventedness. The synergy and social impact that happens when a group of people come together physically for an in-person experience This is though not impossible to recreate online, is very challenging.

This was something that came up again and again in our research during the covid pandemic, talking to students about their digital and online experiences. The students often spoke about how they missed the lecture, digging deeper it was apparent that what they were missed was the eventedness of that in-person lecture, and this wasn’t being recreated online in the Zoom and Teams calls they were attending. As Dave said in 2010, recreating that eventedness online isn’t impossible, but it is very challenging, and it isn’t about creating a digital copy of the analogue physical experience. You have to do different things to build that community taking advantage of the affordances that online and digital can bring, making the most of asynchronous discussion for example.

The presentation from Dave is the talk that I remember most from the ALT Conference. I should add that the Web 2.0 Slam sessions from 2007 and beyond were a very close second.