Accessibility – what does it mean for libraries and education?

I am attending the LILAC 2023 conference in Cambridge. I was last at LILAC delivering a keynote on digital capability when it was in Dublin in 2016.

The keynote on the second day was Accessibility – what does it mean for libraries and education?

Interestingly the session was pre-recorded in advance and the session on the day was a fully fledged Q&A session.

When you hear the word accessibility what initially comes to mind? What about accessibility in relation to libraries and education? How about how neurodivergent users in particular are impacted by accessibility, and their accessibility needs?
 
Accessibility is a broad area that in relation to education and libraries can cover access to and use of spaces, service design, access to and use of resources, digital accessibility and technologies, document design, and accessible approaches to teaching. 
 
Neurodivergent is a term that can be defined to mean people whose neurotype differs from those considered to be neurotypical, with all neurotypes sitting under the umbrella term of neurodiversity (Verywell Mind). Neurodivergent is an umbrella term itself that can be used when referring to, but not limited to, autism, ADHD, dyslexia, dyspraxia, dyscalculia, Tourette’s, OCD and more. 
 
This keynote speech will touch on some of the key accessibility issues impacting educational settings and libraries, with a particular focus on accessibility in the context of neurodivergency. It aims to encourage attendees to more consciously assess and explore your own personal accessibility practices and those of your workplace, in order to improve accessibility practices.

 I did a sketchnote of the Q&A session.

Sketchnote

I was a little depressed to see that accessibility is still an issue, despite years of discussion about this topic and how universities can make what they do more accessible. In many ways technology has made some of this much easier.

Personalising – Weeknote #214 – 7th April 2023

Shorter week this week due to the Easter holiday.

Attended the Wonkhe and Adobe Education Espresso online event – Curriculum for the whole person. There was an excellent presentation from Hull University.

I spent most of the week in London working in our London office.

Wrote up notes for internal and external use on the Senior Education and Student Experience Group meeting. I also updated CRM for those that attended the Senior Education and Student Experience Group meeting. Spent time planning logistics and informing for (next) Senior Education and Student Experience Group Meeting on 21st April.

lecture theatre
Image by Wokandapix from Pixabay

Had a meeting on a possible Learning Spaces session for Connect More. In the end I recognised what I wanted from the session and how I would like to run it, wasn’t aligned. So, I dropped myself from the session. From a strategic perspective, I want a learning spaces session at Connect More, this doesn’t mean I need to deliver such a session.

Planning a meeting with SURF sharing notes on the concepts of the Smart Campus and the Intelligent Campus.

Went down to Portsmouth, to look at a city campus. I am planning some reports on the smart city, civic university, belonging. I wanted some inspiration for a place I had not visited before.

Spent time planning and inviting colleagues to some internal personalisation workshops. This will be followed by some external workshops.  We are doing this as part of a strategic target that we will undertake and publish research into the concept of personalised learning and what it could mean for higher education.

I was supporting our events team with invitations for people to present at Connect More.

Thursday, we had our monthly sector strategy leads meeting.

Had to spend some time planning travel and accommodation for April and May. I am off to LILAC 23, UCISA’s Spotlight 23, as well as some internal training in London.

My top tweet this week was this one.

Planning stuff – Weeknote #213 – 31st March 2023

I spent much of the week undertaking research and development in the intelligent campus and learning environment spaces. This is part of the planning for next year on what reports and guidance we might want to work on. Well, more what I might want to work on.

I have been planning pre-recorded video following invitation by  IGPP Institute of Government & Public Policy and University of East London to talk at their event on  Advancing Blended Learning in Higher Education.

I have been writing up notes for internal and external use of our recent Senior Education and Student Experience Group meeting,

Spent some time reviewing our directorate planning priorities and budget proposals.

Planning a meeting with SURF sharing notes on Intelligent Campus.

Developing session ideas and contributing sessions ideas for Connect More 2023.

Wrote a blog post on using tools to combat plagiarism.

With the imminent release of AI detection tools within Turnitin, I am reminded of an incident over ten years ago after we introduced a plagiarism checker tool into the college I worked at

Working on and planning Personalisation workshops and online information sharing.

Attended Wonkhe and Salesforce webinar on Building a more sustainable future

Reading and reflecting on Department for Education (DfE)’s policy paper setting out its position on the use of generative artificial intelligence (AI), including large language models (LLMs) like ChatGPT or Google Bard, in the education sector. TL:DR be careful how you use AI.

Reading and reflecting on the Government white paper on AI (artificial intelligence).

I wrote and submit an intelligent campus session for Learning Spaces Scotland 2023.

Reading a university perspective on digital capability.

My top tweet this week was this one.

It was original I tell you, it was…

laptop user
Photo by Christin Hume on Unsplash

A story of a personal perspective and recollection.

With the imminent release of AI detection tools within Turnitin, I am reminded of an incident over ten years ago after we introduced a plagiarism checker tool into the college I worked at. I was responsible for a lot of the initial training in the tool. For each training session I would create three pieces of content to be put into the tool to check for originality. One was a straight copy of something from the web, usually a blog post of mine, or wikipedia. The second was an original piece would contain (and correctly) quote third party content. For the third piece I would always create a new original piece of content.

So, there I was delivering the training and I put the first piece into the plagiarism checker tool. It straight away identified that this was copied from the web, and showed the original source.

The second piece went in, again it identified there was non-original content in the submission. However I used this piece to demonstrate the limitations of the tool, as the academic would need to check the submission themselves. They would then see that no plagiarism had taken place.

I always had to create a new piece of content for the third (original) submission so that it would be identified as original.

However one time I did this, the plagiarism checker tool, identified the third original submission has having been copied. I was astounded, as I knew I had only written it that morning.

Upon further investigation I found out what had happened. The originality report indicated that my original piece of work had been “copied” from a university website. Well I hadn’t done that I had written it that morning.

Hmmm….

Doing some more Google searching, what I found out, was that the university did indeed have some content on their website. They had in fact “lifted” it from an article I had written a few years previously.

So what had happened was that. Back in the 2000s I had written an original piece of content. The university had taken and used that content.

I in the 2010s had then written an original piece of content, well so original that it was very similar the content I had written years earlier. Obviously I based my new original writing on something I had forgotten I had written about before. 

Putting this “new” content into the plagiarism checker tool resulted in the “new” work been seen as a copy of the earlier work. The plagiarism checker tool only checked originality, so didn’t know (or realise) that the university had copied me. The plagiarism checker tool doesn’t tell you the source.

The key lesson here though was that the plagiarism checker tool was insufficient on its own. It only told part of the narrative. Further investigation was needed and further checking was required to get to the actual truth, and not the perceived truth of the plagiarism checker tool.

What does this mean? Well if your plagiarism checker tool has AI detection in, then you will need to recognise that whatever the plagiarism checker tool tells you, this isn’t the end of the story, it is only the beginning.

The other thing I learnt was that I needed to be more creative in my writing going forward…

A Hard Day’s Night – Weeknote #212 – 24th March 2023

Royal Albert Dock

Monday I was in London at the Jisc offices in Fetter Lane. We had our Senior Education and Student Experience Group Meeting with 12 PVCs (including a VC and DVCs). As you might expect ChatGPT and AI was a hot topic of conversation in the meeting.

After the meeting I was heading up to London for the UCISA Leadership Conference in Liverpool.

I did some sketch notes while I was up there.

I did enjoy the conference, not sure if I enjoyed it as much as the previous year, but it was still an excellent conference. Various sessions got me thinking, and I am contemplating writing some of my thoughts up from the conference.

The equality, diversity, and inclusion sessions were interesting and useful. Why don’t universities try and be more flexible in their recruitment practices, for example how many offer term time only contracts (reduced hours) to attract working parents. Family friendly policies can widen the talent pool. Why are so many jobs 37.5 hrs 52 weeks? Also why is it so often that recruitment for an individual, rather than recruiting for the team. A more diverse team is often more effective.

Was a little disappointed that one of the opening sessions talked about digital natives. They don’t exist, never have.

Wondered if any university was looking at implementing a four day week?

This BBC news article reflects on the experiences of those involved in a four day week trial.

The scheme, organised by 4 Day Week Global, took place between June and December 2022, and involved organisations across the UK, including some non-profit organisations, as well as private firms in recruitment, software, and manufacturing. A report assessing its impact has found it had “extensive benefits” particularly for employees’ well-being.

I spent time reviewing the Connect More 2023 themes and topics with others across Jisc.

Started reflecting on possible ideas for ALT-C 2023 now that the call for papers is out. In 2021 I did a blog post about the digital lens, based on earlier work, so looking at possibly revisiting this.

Continued my researching AI in education. Have had early access to Bard, which looks very good.

Saw this on the Twitter – Fake Trump arrest photos trigger a new AI panic. The quality of AI images is getting better and better, and as you might expect, the images they are creating can be problematic.

Spent time writing and reviewing some ideas for next year, including looking at the rumoured Apple Reality Pro.

Final comment, often we know where we are, and where we want to be. The harder job is working out how to get there. What do we need to do to make it happen. How do we get there?

My top tweet this week was this one.

Trying out Bard

laptop
Image by fancycrave1 from Pixabay

I have been given access to Google’s Bard AI and after using ChatGPT for a few months now, I gave Bard a try with a simple prompt.

Write me a 1000 word essay on AI in education

I did like the fact that it created a structure for the content. Looking over it, it is rather lightweight, but then it’s not supposed to be a detailed report.

Going to continue to try things out with it.

AI in education

Artificial intelligence (AI) is rapidly transforming the education landscape. From personalized learning platforms to virtual tutors, AI is being used to create new and innovative ways to teach and learn.

In this essay, I will discuss the potential benefits of AI in education, as well as the challenges and risks that need to be considered. I will also explore some of the ways that AI is already being used in education today.

The potential benefits of AI in education

AI has the potential to revolutionize education by making it more personalized, efficient, and effective.

  • Personalized learning: AI can be used to create personalized learning experiences for each student. This means that students can learn at their own pace and receive the support they need when they need it.
  • Efficient learning: AI can automate many of the tasks that teachers currently do, freeing up their time to focus on more important things, such as providing one-on-one support to students.
  • Effective learning: AI can help students learn more effectively by providing them with feedback and suggestions. This can help them to identify their strengths and weaknesses and to improve their learning skills.

The challenges and risks of AI in education

While AI has the potential to improve education, there are also some challenges and risks that need to be considered.

  • Privacy and security: AI systems can collect a lot of data about students, which raises concerns about privacy and security. It is important to ensure that this data is collected and used in a responsible way.
  • Bias: AI systems can be biased, which can lead to discrimination against certain groups of students. It is important to ensure that AI systems are designed to be fair and impartial.
  • Unemployment: AI could lead to job losses in the education sector. It is important to ensure that workers are prepared for the changing job market and that they have the skills they need to succeed in the new economy.

The use of AI in education today

AI is already being used in education in a variety of ways. For example, AI-powered chatbots are being used to provide customer service to students and parents. AI is also being used to create personalized learning experiences for students.

In addition, AI is being used to automate many of the tasks that teachers currently do, freeing up their time to focus on more important things, such as providing one-on-one support to students.

Conclusion

AI has the potential to revolutionize education by making it more personalized, efficient, and effective. However, there are also some challenges and risks that need to be considered. It is important to ensure that AI is used responsibly and that the benefits of AI are shared by all students.

Sketchnotes from day three of UCISA 23

This week I was attending the UCISA Leadership Conference in Liverpool.

On day one I drew two sketchnotes from the sessions I attended. On day two I did four sketchnotes. On the final day of the conference I did two more sketchnotes.

Tackling Today’s Student Engagement Challenges

Today’s students expect more from your institution. Apart from their academic careers, students expect to be communicated with in a modern way, they expect to be engaged right from the start, and they expect to be part of your campus community. The question is: how do you live up to those high expectations? Innovative digital solutions have proven effective in improving student communication, increasing student engagement and personalising the overall student experience. This session will share valuable learnings and insights on how an institution has effectively personalised the student journey.

Trust, teamwork and technology: building a culture of educational innovation at scale

This is a session where we, a Pro-Vice-Chancellor Academic and a Chief Information and Digital Officer, will share our journey of building a trusting relationship to serve our academic and learner communities. We will reflect on what qualities we foster among our teams, give them space to innovate and collaborate, and drive motivation to deliver at pace. We will share our story of building a bridge between academic and professional services communities, where the frequent users are our students. Finally, we will showcase some tech transformation and implementation that may not be ground-breaking but delivered at pace and at scale. It’ll be an interactive session and we will have some fun!

 

Sketchnotes from day two of UCISA 23

Docks in Liverpool

I am attending the UCISA Leadership Conference in Liverpool.

On day one I drew two sketchnotes from the sessions I attended. On day two I did four sketchnotes.

A sustainable approach to building a diverse and disability inclusive team

Building a diverse and inclusive team requires both honest reflection and positive action. Hear from AbilityNet on how to create the conditions where the widest talent pool can thrive.

Curriculum management as the foundation of digital transformation and success: What can UK higher education leaders learn from their Australian counterparts?

We passionately believe that true digital transformation starts with an institution’s core asset – its curriculum. In this presentation, we share learnings from universities that have successfully digitally transformed their curriculum management systems, exploring along the way:

  • Why curriculum management should be the focal point for any digital transformation journey
  • How digital tools enable staff to manage critical digital data assets accurately, effectively and efficiently
  • How a curriculum management system with composable architecture supports and builds resilience into the university ecosystem
  • How to ensure a successful implementation

Tackling the Gender Pay Gap in Tech

The twin challenge of pay gap and lack of role models can mean it feels like an uphill struggle to attract and retain women in tech. In this session Tracey Jessup talks about her role as Chief Digital and Information Officer at Parliament and the work the Parliamentary Digital Service did to ensure they were recruiting across the whole of the market, leading to a 0% gender pay gap.

Durham University’s AI Journey

I did attempt to do a sketchnote on the shared services session, but it didn’t come together.

 

Sketchnotes from day one of UCISA 23

I am attending the UCISA Leadership Conference in Liverpool.

On day one I drew two sketchnotes from the sessions I attended.

Driving  transformational Higher Education through automation and Total Experience technology

In this session Dave Wright from Servicenow talked about driving transformation in an university, thinking holistically about the processes and role of digital.

As the technology landscape grows more complex, the need for platforms that cater for large scale change are essential for educational management. Recent events have shown a need for hybrid and digital learning, plus automation of back-office processes and systems to provide a revolutionary student and employee experience. Delivering a cohesive Enterprise Service Management(ESM) that’s easy to adopt, monitor, and use is now crucial to Educational institutions.

Reasons to be cheerful

In this session, Karen Stanton, Vice-Chancellor, Solent University takes about the challenges, but all the opportunities that mean there are reasons to be cheerful.

Karen Stanton, Vice-Chancellor at Solent University, for this keynote session focusing on the positives IT Leaders can look forward to in the near and distant future. With attitudes in the sector often straying somewhere south of positive, it’s time to consider how the role of IT Leaders will change as the importance of technology grows in shaping strategy will .

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