I am attending the UCISA Leadership Conference in Liverpool.

On day one I drew two sketchnotes from the sessions I attended.

Driving  transformational Higher Education through automation and Total Experience technology

In this session Dave Wright from Servicenow talked about driving transformation in an university, thinking holistically about the processes and role of digital.

As the technology landscape grows more complex, the need for platforms that cater for large scale change are essential for educational management. Recent events have shown a need for hybrid and digital learning, plus automation of back-office processes and systems to provide a revolutionary student and employee experience. Delivering a cohesive Enterprise Service Management(ESM) that’s easy to adopt, monitor, and use is now crucial to Educational institutions.

Reasons to be cheerful

In this session, Karen Stanton, Vice-Chancellor, Solent University takes about the challenges, but all the opportunities that mean there are reasons to be cheerful.

Karen Stanton, Vice-Chancellor at Solent University, for this keynote session focusing on the positives IT Leaders can look forward to in the near and distant future. With attitudes in the sector often straying somewhere south of positive, it’s time to consider how the role of IT Leaders will change as the importance of technology grows in shaping strategy will .