All posts by James Clay

Coronavirus: What if this had happened in 2005?

Over on the BBC News Site, Rory Cellan-Jones, their technology correspondent has written an interesting “what if” piece.

But as I spend my day holding video-conferencing sessions with colleagues, FaceTiming my son and granddaughter stuck in a flat across London, and updating my various social networks, one thing strikes me: what if this had happened in 2005, just before the smartphone era began?

It got me thinking along similar lines about what would have happened in education if this had happened in 2005.

Rory does mention education:

With millions of children home from school, online education platforms are feeling the strain. But while there was plenty of talk about “edtech” back in 2005, most of the focus was on improving IT systems within schools rather than introducing remote learning at a time when many children would not have had a computer or a broadband connection at home.

This got me thinking about the services and platforms that we were using back in 2005 and would they have been able to cope with the increased demands that something like coronavirus would have put on them.

We did have VLEs across universities and colleges back in 2005. Many of these systems though were self-hosted in university server rooms, the concept of cloud or hosted services wasn’t really a thing back then.

As most of these learning platforms were under-utilised by staff and students they were often placed on under-powered servers and infrastructure, and very likely would have struggled if they needed to be scaled up to be used by a whole organisation.

We are all probably use to the single sign on and IDP these days, that we may forget back then that this wasn’t the norm. It wasn’t a simple matter of students and staff signing into a learning platform, they needed accounts created to use the learning platform.

Moodle for example was only at version 1.3 way behind where it is now, not just in version number but also functionality.

So who would be creating these accounts and importantly how would you get the information to the students?

The main form of electronic communication across universities and colleges in 2005 was e-mail, however though everyone these days have an e-mail account for their institution, this wasn’t necessarily the case back then. Certainly students weren’t often given institutional e-mail addresses relying on free e-mail services such as hotmail and yahoo. There were still quite a few people using AOL.

Without collaborative tools such as Slack, Teams, you can imagine people’s inboxes suffering from overload (though that may also be happening today as well).

As Rory points out in his article, home broadband connections were not the norm and there is no way you could expect all students to have a connection.

More than half of UK homes had broadband in 2007, with an average connection speed of 4.6 Mbit/s. That means half didn’t and those that did may have had slow connections.

Some people were still on dial-up connections, which tied up the phone line and was much slower than DSL connections.

If this crisis was to happen in 2005, then more use was probably going to be made of postal learning.

Today lots of people are using video conferencing tools such as Zoom and Teams to deliver teaching or for discussion.

Back in 2005 there were tools that could be used to deliver webinars, the precursor to Adobe Connect, Macromedia Breeze 4 was released in July 2003 with version 5 released in May 2005.

ADSL connections were okay for most things, but they were asymmetric, which meant upload speeds were significantly slower than download speeds. This would mean that it would be challenging to stream video from home connections, as well as challenging for people to view multiple video streams.

Today most laptops (if not all) have a built in camera, smartphones have two cameras (one in the front and one at the back). In 2005 a camera was a peripheral that you needed to buy to add to your computer or laptop. So thinking that at least we could stream low quality video would be scuppered by the lack of cameras.

Similar story with microphones as well, just in case you thought you could go audio only…

It’s not surprising that in 2005 most online learning was asynchronous text based, as that worked across most devices and connections of the time.

As for content, today we are awash with content, back in 2005 not so much…

In 2005, Wikipedia became the most popular reference website on the Internet, according to Hitwise, with the English Wikipedia alone exceeding 750,000 articles. Well in 2020 there are in excess of six million articles on the English Wikipedia site.

Much educational content was on CD-ROMs (remember them) and delivering materials online were fraught with challenges.

However at least journals were available online, but again problems with authentication would cause challenges for staff and students trying to access these collections from home.

Today many learners will be accessing their learning via their smartphone. Though there were (expensive) phones that could do the internet stuff back in 2005, those who did have mobile phones used them for calls, SMS text messages and the Snake game!

3G was in its infancy, was not available across the whole of the UK and was very expensive. 4G wouldn’t arrive in the UK until 2012.

Image by David Schwarzenberg from Pixabay
Image by David Schwarzenberg from Pixabay

Though we did have social media in 2005, it wasn’t on the same level as we have now. Today we are connected with others much more easily, our peers, colleagues and our students. We can share things online and feel very connected even though we are physically distant..

In 2005, YouTube was just a month old. Facebook was only opened to the public in September 2006, maybe they would have opened earlier in a crisis, but back in 2005, who had even heard of Facebook? There was no Twitter, no TikTok, no WhatsApp or Instagram.

Even with services such as Friendster and MySpace, though available, they didn’t have the same reach that today’s services have.

If this crisis had happened in 2005, I think that education for most would have been a very lonely affair, with staff and students feeling very disconnected from the whole process of learning. What do you think? What have I missed?

Merged – Weeknote #57 – 3rd April 2020

Roads

So it would appear after discussions last week that I am going to be leading a taskforce.

I have spent a fair amount of week looking at how universities are dealing with assessment it’s a varied world out there.

I also spent much of the week in calls and conversations.

The previous week I had five such calls in my calendar, though I know I did more than that. This week I had nineteen in addition to ad hoc conversations with people.

Normally in a weeknote I would discuss the different places I had been and what I was doing each day. In this locked down environment I am finding the days are merging into one blur of activity. My weeknotes may start to reflect that.

Great cartoon from XKCD on Covid-19.

Pathogen Resistance

I was saddened to hear of the death of Jack Schofield, one the real greats of tech journalisim.

This is so true and reminded me of those heady days not just in the 1990s but also in the early days of social media.

I have been reminded today of this blog post I write some time ago.

Starting with solutions is not necessarily the best place to start.

Dig a little deeper to identify the real problem.

It was this blog post from Chris Thomson on innovation reminded me of this.

The pressure is there to find innovative solutions to the various problems this presents us with. Because we are in a crisis and the stakes are high there must be a temptation to go for the low hanging fruit, to innovate in ways where we can tackle fix the symptoms instead of addressing the conditions that brought them about in the first place.

My top tweet this week was this one.

Lockdown – Weeknote #56 – 27th March 2020

Dunes
Over the weekend we went to Brean Sands, won’t be going back for a while….

The office was still closed and Jisc had asked all staff to not to travel for work. It certainly felt like all the days were merging into a muddle of days. Even though I work from home a lot compared to others, I still had quite a bit of structure to my week, being out and about at least once a week if not more.

Last week I was supposed to be in London three times for example…. The week before I was in London for one day and Birmingham for two. This week, all at home….

This was also the day that all the schools were closed and as might be expected, school online learning services such as Doddle and Hegarty are not really coping with the demand for their services. Creating extra stress during these stressful times. We also need alternatives.

There was considerable strain on these services, which meant that I suspect a lot of children gave up and may not even try again.

I had a meeting discussing the Education 4.0 roadmap that I have been working on, this meeting was booked weeks ago, I was going to to Manchester to do this face to face, but of course now it was done online via Teams. Continue reading Lockdown – Weeknote #56 – 27th March 2020

The week when everything changed – Weeknote #55 – 20th March 2020

This was a week when everything changed…

Over the weekend I scared myself silly by watching Contagion again.

This was a film about a much more lethal virus with a shorter incubation period than coronavirus.

So in the interests of accuracy I checked the trivia and goofs sections of IMDB only to read this section in the goofs.

The disease in the film is highly lethal, affects a very large number of people and has a short incubation period. In reality an infectious disease must have a long incubation period and less lethality than in the film to facilitate a sustained transmission. The real case makes tracking much more difficult, which is a central part of the film, therefore the filmmakers had to bend the facts a bit.

Oh…

Monday I was supposed to be off to London, but due the cancellation of the meeting I was attending, I decided not to go and in hindsight this was probably the right decision.

I spent some time following up the cancellation of Data Matters and what we would do and what needed to be done.

Continue reading The week when everything changed – Weeknote #55 – 20th March 2020

…and the Russians used a pencil

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

There is an apocryphal story that has no basis in fact, about how the US space agency, NASA spent millions of dollars developing an ‘astronaut pen’ that would work in outer space, while the Russians fixed the problem much more cheaply and quickly by using pencils.

What the story reminds us that sometimes the low tech solution can be a better choice than trying to utilise a high tech solution.

With the current situation impacting on learning and teaching, there is a lot of talk and posts out there on how to deliver online teaching, many of these talk of the use of tools such as Zoom, video and Teams.

Normally when working from home I have all the bandwidth, but with “forced” home working and now we schools are closed, it won’t be just me wanting to use the internet. Now the rest of the family will be wanting to use my bandwidth….

This scenario also won’t be isolated to you and your home. Your neighbours may also be working from home, or using the internet so the contention ratio may rise as more people try and use the same data capacity.

There will be numerous companies and organisations running online meetings and calls. Schools are expecting their students to access online resources through tools such as Google Classroom, but also other online services such as Doddle and Hegarty.

You can imagine the increase in demand for streaming services such as Netflix and iPlayer as well for people who are self-isolating.

learning
Image by Pexels from Pixabay

There will be an impact on these services as multiple people start to use them more than would normally be expected.

There is only so much bandwidth and as demand rises for bandwidth it will cause dropouts and buffering.

It won’t just be restricted to home broadband, but also mobile networks. 

Vodafone has said it is experiencing a 30% rise in internet traffic across its UK fixed-line and mobile networks.

The FT reports on the EU asking streaming services to limit their services (behind a paywall).

The EU has called on streaming services such as Netflix and YouTube to limit their services in order to prevent the continent’s broadband networks from crashing as tens of millions of people start working from home.  

This will have an impact on how you work, if you depend on connectivity. For calls and meetings. You may find asynchronous low bandwidth communication and collaboration tools a better option than the full functionality high bandwidth tools you are use to.

The same can be said for teaching online, we might want to deliver lectures live using a tool such as Zoom, even delivering lectures asynchronously using lecture capture may not be easy. Before it might have been possible to have a Teams video meeting instead of a tutorial, today it might be more challenging.

Some are saying, well my broadband seems to be working okay, but we also need to consider the student as well.

Some universities have already advice in place for this kind of challenge.

LSE now advising staff to think about asynchronous and low bandwidth online learning activities.

The LSE tweeted out their advice where staff may be teaching students with restricted internet access. 

They have a web page offering advice and guidance – Teaching and learning provision for students in areas where internet access is restricted.

Image by David Schwarzenberg from Pixabay
Image by David Schwarzenberg from Pixabay

So how can we create low tech and low bandwidth learning activities?

Generally when asked to move to online delivery, people often think that the easiest thing to do is to translate what they do in the physical academic environment and move it online.

This means conversions such as I normally deliver a lecture, so I will use a live video stream to deliver that lecture to my remote learners.

Likewise, I usually run a seminar to discuss a topic, so I will use a Teams video conference to for the discussion.

These are in the main high tech and high bandwidth activities which may work from a delivery perspective on your broadband connection, but not necessarily work at the other end on your students’ devices and connections.

Well there are some simple technical things you can do that could make the life of your learners easier.

Move from video to an audio stream

Video requires a lot of bandwidth, moving to an audio only stream requires a lot less bandwidth. However you should think about how you might need to adjust the way in which the content is delivered if you are only using audio. Radio is different to television and those differences should influence th design of how you deliver the content or teaching.

Go with asynchronous delivery rather than a live stream

Minimise file sizes

Because internet connectivity can be slow and inconsistent in some regions (or for the reasons about contention outlines above), it is advisable to keep file sizes to a minimum.

The University of Reading has an useful site on compressing files.

The key thing to think about is, that proprietary files are usually quite large, so converting to another format such as PDF may help to reduce file sizes.

Similarly, providing an audio only version of a video file can help those who have slow internet connections

Avoid proprietary file formats

So you have Office 365 and a licence for Powerpoint, do your learners have the same software if you share a Powerpoint file? Yes you can use some online services to convert the file, but do your students know how to do that?

Image by Jan Vašek from Pixabay
Image by Jan Vašek from Pixabay

Think mobile

Will your students, who no longer have access to the IT labs on campus, have a device that can access the teaching you are delivering? They may only have a mobile device, so does your content work on mobile.

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

Designing learning 

Having said all that, another option is to think about the design of the learning to work in a low tech low bandwith environment..

It might also be useful to design activities that work asynchronously, so aren’t dependent on a continuous live internet connection to work.

Lectures can be recorded and downloaded, but what about using other forms of content, such as books, journals or other work as a stimulus for learning? Content can be more than just lectures.

So for example instead of running a seminar to discuss a topic, using Teams video conference, move to an asynchronous format using a discussion forum.

100 ways to use a VLE – #3 Having an online discussion

Debates can be asynchronous as well, through a discussion forum. In many ways this can be a different debating experience with the opportunity for all students to make their point.

100 ways to use a VLE – #5 Having an online debate

You can use high tech tools that require decent technology and bandwidth, but sometimes you can make do with a pencil.

Looking back at online conferences for now

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

With the current situation impacting on conferences, events and teaching, there is a lot of talk and posts out there on how to deliver online teaching, as well as moving conference to online events.

Ten years ago or so, Jisc ran for a few years an online e-learning conference. I participated in these as a delegate, a keynote speaker and for some of these I was the conference blogger and wrote a blog called “Letters from the Edge”.

Letters from the Edge

It can be useful to have an online space (a blog) where someone addresses what is happening in the conference (and elsewhere).

I also published some ramblings about the advantages of an online conference on my blog about advantages of online conferences, many of which still stand up today and are also useful potentially for those who are planning some online delivery.

In this post I discuss some of the challenges, but also many of the advantages of an online conferences.

Why an online conference?

A video about the advantages of an online conference, however it doesn’t take self-isolating into account.

Advantages of an online conference

This post based on the experiences of supporting and delivering webinars over the years and some tips.

Webinaring it

 

This post talks about the discussions that are possible in an online conference. You will find much more discussion and debate takes place than at a traditional conference. Not only that, the conversations happen over time, allowing for reflection and checking sources. It’s also all written down. This makes it very easy to check back and see what someone said before making a different point. Sharing links and ideas is also so much easier too.

Virtually

Wherever you are… is a short humorous video, that looks at how you can participate in conferences from any location, which for most people will be home these days.

Wherever you are…

Online conferences can facilitate more in-depth discussions than at traditional conferences.

Due to the textual and asynchronous nature of an online conference discussion it is possible to engage in the conversation either immediately or after a period of reflection over the two days of discussion for each of the themes. it’s a real opportunity to take the time to debate the issues that arise out of the presentation with fellow practitioners and experts.

Challenging Discussions

I am sure if you ask a lot of people why they attend conferences, in addition to the keynotes and sessions, one aspect that will come out is the networking and social aspects of the conference. So isn’t all this social and networking all lost with an online conference, I hear you cry! Well in a way, yes! And in a way, no!

Social awkwardness

Some may find it useful in these difficult and challenging times.

Digifesting – Weeknote #54 – 13th March 2020

Monday I was making some final preparations for the Jisc Digifest conference this week, where I am charing a panel on Smart Cities.

Tuesday and Wednesday I was off to Birmingham for Jisc’s annual Digifest event.

There were some worries about if it would go ahead because of the coronavirus, but in the end it did go ahead

We had a good session “How can smart city technologies impact education of the future?”

This panel will explore how smart education can be a key ingredient to smart city development, uncovering what roles universities and community colleges, e-learning infrastructure and innovation in education technologies could play in defining a smart city.

It will look at what the university and college role may look like to improve cities for the people who live, work and visit there and as the need for lifelong learning increases, how can smart learning environments be equipped to meet people’s demands?

Alas one of the panellists had dropped out, but even so we had a good discussion and lots of questions from the floor.

Thursday I was in London for a meeting with London Higher about a mental health and wellbeing project. This was going to be the last face to face meeting I think I will be having in a while and even at the meeting a key individual was taken outside to attend a coronavirus meeting.

I wasn’t sure if London was quieter than normal, as my earlier meeting had been cancelled so I had arrived later in the day.

I published a post over on my productivity and technology blog about some thoughts on working from home.

I do a fair amount of remote working and location-independent working and am quite happy about doing this, I have working from home on a regular basis for about the last twenty years. Even so with the possibilities of forced home working to reduce the risk of transmission, this is going to be a different experience to what I am use to. For those who don’t do this often  or rarely, they may find it challenging.

It was some thoughts I had been thinking about in response to lots of tweets and e-mails about working from home.

Friday I was at home, and working from home, and the coronavirus situation was worsening. We started to see a lot more universities start to close for teaching.

We also made the decision to cancel Data Matters.

After careful consideration and because of the ongoing and unpredictable developments around coronavirus (COVID-19), this year’s Data Matters will not go ahead.  It was a difficult decision to cancel but the health and wellbeing of our members, staff, exhibitors and suppliers is our top priority. We also want to ensure we play our part in containing and delaying the spread of the virus. For delegates who have already paid for their ticket, we will fully refund all conference fees.

My top tweet this week was this one.

Making preparations – Weeknote #53 – 6th March 2020

Most students get a big pay-off from going to university – but some would be better off financially if they hadn’t done a degree according to this article.

While about 80% of students are likely to gain financially from attending university, we estimate that one in five students – or about 70,000 every year – would actually have been better off financially had they not gone to university.

Wednesday I was in London for a drop in session on our Technical Career Pathways. The session demonstrated the challenges we face as an organisation due to the wide range of positions and jobs people hold in Jisc. I also had a meeting about international issues and the challenges our universities face in TNE.

I had a discussion call about the panel session I am chairing at Digifest next week. The session is entitled “How can smart city technologies impact education of the future?”

This panel will explore how smart education can be a key ingredient to smart city development, uncovering what roles universities and community colleges, e-learning infrastructure and innovation in education technologies could play in defining a smart city.

It will look at what the university and college role may look like to improve cities for the people who live, work and visit there and as the need for lifelong learning increases, how can smart learning environments be equipped to meet people’s demands?

Image by StartupStockPhotos from Pixabay
Image by StartupStockPhotos from Pixabay

I did some thinking about preparations that universities may be considering if the coronavirus situation worsens.

Technical solutions are only one aspect that universities and colleges need to consider when moving to virtual platforms and solutions.

Many people will know running an online meeting is very different to running a face to face meeting. There are tactics and nuances that need to be considered when

It’s a similar story with differences in how one delivers a lecture and how one delivers an online presentation.

There are affordances and advantages (as well as challenges) in moving from a physical model to a virtual model.

Once more on Friday I was off to the big smoke, as I had a couple of meetings in London.

I found this article on the BBC News interesting.

University applications ‘dictated by train fares’

This is peak season for university open days, when tens of thousands of teenagers and their families are criss-crossing the country viewing places where they might study.

A return trip by train from north to south can cost £200 or even £300. And even with railcard discounts, when there might be four or five universities to visit, the open-day season can soon become an unaffordable closed door.

For those driving, there are still fuel costs. And longer journeys by coach can mean having to pay for an overnight stay.

But these costs seem to have slipped below the radar – even though they might be directly limiting the choices of disadvantaged students.

I wrote a blog post on building communities.

Building a community

My top tweet this week was this one.

Building a community

Photo by Priscilla Du Preez on Unsplash
Photo by Priscilla Du Preez on Unsplash

It doesn’t always work, and it doesn’t always work the way you expected. Here are some of the strategies I have used in creating, building, developing and maintaining a community.

Recently I have been talking with others about community and building communities, something I have done in the past with some success (and sometimes not so much success). I don’t believe there is any one way to build a community, but in a similar way I don’t think doing one thing such as a mailing list, or an event, or a Twitter hashtag will result in a community. I have found you need to do a range of things, as some stuff works for some people and other stuff works for others.

In this blog post I will discuss some of the ways in which I have had to build communities as part of my professional practice. Though the communities were different, there were some key things that I did to build those communities. Also there are some aspects that were features of all these communities

What is a community? Why do you want to build a community? Who will be part of your community and why would they want to be part of your community?

Its also worthwhile thinking about the life of the community, is this an ad hoc pop-up community, or are you trying to establish a more permanent community.

In this context it is worthwhile to write down the vision for the community, what is it you are trying to achieve through the community. It is also useful to establish some objectives as well. Over time you can re-visit these, but having them written down does help in the process of building a community and determining if you are being successful or not.

Image by Free-Photos from Pixabay
Image by Free-Photos from Pixabay

Back in 2008 or so, when I was a MoLeNET Mentor working with people such as Lilian Soon, Dave Sugden and Ron Mitchell (and others) I was helping to build a community of FE people interested in mobile learning. We wanted to start a community as part of the MoLeNET programme, but did not expect that we would continue to support the community beyond the life of the MoLeNET programme. This doesn’t mean that the community wouldn’t or couldn’t continue, but as part of the planning, this wasn’t a key objective. The funding was planned for three years, so we expected the community to be around for that length of time.

Whereas when I was building the Jisc Intelligent Campus community, I wanted this to last as long as Jisc was working in this space, so it was important to think about both the short term objectives, but also the longer term objectives as well.

When starting to build the community, it’s useful to lay the foundations for that community. What tools are you going to use, what services will you be using and how do you expect others to use those tools.

The sort of things I did for the MoLeNET community included using tools such as Jaiku (and then the Twitter) to use micro-blogging to connect and communicate. We also did online webinars, which were interesting and fun to do. We did a lot of podcasting as well. Another thing we did was blogging. Those were in the main broadcast mechanisms, we also used e-mail to tell people in the community what was happening and what they could do.

For engagement we ran workshops and events. It wasn’t just one kind of event either, there were workshops, as well as conferences and meetings. The key I think was about connecting, communicating and sharing. What was challenging at the time (well it was 2008) was building online engagement and discussion. Today that might be easier.

I did a similar thing when I started to build the Intelligent Campus community. I started off using Twitter in the main, using a hashtag #IntelligentCampus to connect what I was saying. I posted relevant and interesting links (well I thought they were interesting) to Twitter as well. I also blogged a lot, sometimes it was about what the project was doing, but I also blogged about stuff other people were doing. These posts were shared on Twitter, but also through an embryonic mailing list, well people still like e-mail. I made a point too of posting a monthly digest to the mailing list. I also ran community events where as well as me presenting, I also got members of the community to present as well.

Another thing is to attend other events and present, something I did for both MoLeNET and the Intelligent Campus. This enables you to introduce the community to others and hopefully get them to join and engage with the community.

student on a laptop
Image by StartupStockPhotos from Pixabay

There are various tools and services in any community toolbox that can be used to build, develop and maintain a community. Thinking about the different stages of building a community is also critical to successfully building a community.

When you start, you have no community, you need to bring together people who have an interest in this space. Building a community is hard, so now I use a range of tools, such as social media (well in the main Twitter), also mailing lists and for me blogging. Interesting and useful blog posts can engage people and get them to participate in the community. It also acts as a way of helping people to understand what the community is about and what they will get from the community.

Communities don’t just grow, they need to be cared for and nurtured. This means you need to plan to bring people onboard to the community. This doesn’t need to be done alone, as you start to build a community you will meet others, and using their expertise and knowledge can help. Get others to write blog posts for you, as well as using the Twitter hashtag for example.

Maintaining a community is an important task. As I mentioned sending regular digests of news and links was one thing I did for the Intelligent Campus community, but also posting questions to the mailing lists to stimulate discussion (when things were quiet on the list). When I was running the Digital Capability project at Jisc, I would write regular blog posts about digital capability, but would also present on the subject at external events.

For me the success of the communities was when I became less important and was less of a focus for the community and others started to put themselves forward. They were posting stuff on the Twitter, publishing their own blog posts and even running their own events.

Determining the success of your community enables you to decide if you should continue or let the community die. Do you want to put metrics on your activities for example? For some of my communities measuring activity was important, so I did look at data and analytics of visits to the website and the blog, but also recording who was using the community hashtag.

Starting and building a community is not an easy task, but one thing to recognise, rarely does it just happen…

So what do you do to build a community?

Watch out – Weeknote #52 – 28th February 2020

Monday was a wet and windy day, as it has been over the last few weeks. I was on leave on Friday, so as it happens I spent Monday clearing out my inbox.

Tuesday I was in our Bristol office attending our own Metamorphosis event. This is our version of TEDx without the TED branding.

There was some lovely talks and I did my own on a piece of family history. Continue reading Watch out – Weeknote #52 – 28th February 2020