Could we use space utilisation data to support wellbeing?
As students frequent and move about the campus, the spaces in which they study, learn and relax can have an impact on their wellbeing.
Student wellbeing is a key priority for the Higher Education (HE) sector. The Stepchange framework, created by Universities UK, calls on all universities to make wellbeing a strategic priority which is “foundational to all aspects of university life, for all students and all staff.” We know, as discussed in a recent Jisc blog post, that good data governance provides the foundation to build new wellbeing support systems that can respond to the needs of students – helping more people more quickly while maximising the use of available resources.
As well as the usual suspects that universities can use to collect engagement data, such as the VLE, library systems and access to learning spaces, could universities use space utilisation data to, enhance and improve the spaces (formal and informal) on campus to deliver a better student experience and support wellbeing?
Could we use data from how spaces and when spaces are being used to deliver a better student experience and maximise student wellbeing.
Space utilisation
Currently universities will use manual and automated methods to measure space utilisation. Often this data is used to for self-assessment reports and proposals for expansion. Few are analysing that data in real time and presenting the information to students.
We know that measuring usage of space, tables and desks can be fraught with ethical concerns. It is critical when measuring space usage that the university is transparent about what it is doing, how it is doing it and why.
You can imagine the scenario when a student who is facing challenges on their course, and decides to visit the campus, expecting to find space to study, but the library is busy, the study areas are noisy and even the café is closed. This disappointment can lead to annoyance. This small negative experience could potentially impact on the wellbeing of the student. They are probably not alone, as other students (and staff) are equally frustrated and disappointed. If they had known about the current (and predicted future) utilisation of that space, they may have made different plans. They could have left earlier, or arrived later.
Using data on spaces to support wellbeing
Analysing the data on space utilisation could provide a valuable insight into ensuring that when students need space to study that space is available, and can support wellbeing.
Universities could use the data to ensure that when space is unavailable, for example for cleaning, so that this is done at the best possible time, for the minimal impact on student wellbeing.
Space isn’t the answer
Of course, when it comes to improving student wellbeing, just having data about the spaces students use is most certainly not going to be enough. Data on how students interact with online systems and services, the resources they engage with, all provide a wealth of engagement data. We know that engagement is one measure that universities can look at to understand if there is a story behind a student’s dis-engagement with the university and work to improve that student’s wellbeing.
If their new university does not use data intelligently to improve their day-to-day experience, students could be disappointed, which reflects badly on the institution.
Universities should reflect on all the data they collect, and decide what the data can tell them about the student experience, and importantly what interventions they need to make to positively impact on student wellbeing. Running out of coffee isn’t the end of the world, but combine many small negative impacts on the student experience, students will not be happy and wellbeing could suffer as a result.
Read Jisc’s framework and code of practice for data-supported wellbeing – which outlines how to promote ethical, effective, and legally compliant processes that help HE organisations manage risk and resources.
It was a shorter week this week due to the New Year bank holiday.
In the education world there has been much discussion about ChatGPT and its impact on student assessment. I decided I would dig out some old assignment questions and see what ChatGPT made of them. I had to adjust them slightly, as the original questions were on Railtrack, so I changed that to Network Rail. I wrote about the results in a blog post.
I headed to our Bristol office for two days this week, it was rather quiet in the office, with very few people in there working. I suspect the rail strikes had a factor in this, but my commutes were rather quiet.
Almost a third of university courses are still combining face-to-face teaching with online learning in 2022-23, data gathered by the BBC suggests. Data from 50 of the 160 universities surveyed shows 28% of courses are being taught in a hybrid way, compared with 4.1% in 2018-19 before the pandemic. One student said he feels like he is paying thousands of pounds per year for a “glorified streaming service”. But an official says many students appreciate the flexibility and freedom.
The basis of the entire article appears to be skewed to the perspectives of one student who doesn’t like it. Though later down the page the article talks about some of the benefits of flexibility and inclusion that blended, or hybrid bring. To me it appears that the journalist arrived with an agenda and wrote the article in that light.
I decided I would dig out some old assignment questions and see what ChatGPT made of them. I had to adjust them slightly, as the original questions were on Railtrack, so I changed that to Network Rail
City of Bristol College Ashley Down Centre by James Clay CC BY-NC 2.0
Twenty-five years ago I was a business studies lecture in a college in Bristol. I taught on various programmes including the HNC Business and Management and the Advanced GNVQ Business Studies.
A key part of those courses was assessment through assignments, this was time of continuous assessment, and no final exams.
Setting and marking assignments was always a challenge. You were assessing their understanding of the content, textbooks and lectures. I would write assignments that comprised a series of questions.
I remember colleagues would often talk to students who were struggling, to read the source material, the text books, and then write it in their own words.
This year I have written 92 posts to the blog. There were 113 blog posts in 2021. In 2020 I had written 94 blog posts. In 2019 I had written 52 blog posts which was up from 2018 when I only wrote 17 blog posts.
I decided when I got my new role in March 2019 that I would publish a weekly blog post about my week. I did this all across 2022 as well which added to the number of posts. I did once get asked if these week notes were popular, not really, but they are much more for me than for others.
So the blog post at number ten in the top ten is an old post from my series on how to use a VLE, 100 ways to use a VLE – #89 Embedding a Comic Strip. This one is still popular and is about embedding comic trips from online services into the VLE.
The ninth most popular post was from a more recent series of mine, lost in translation, and focussed on the lecture, it was called Lost in translation: the lecture. Before having 4-5 hours in a lecture theatre or a classroom was certainly possible and done by many institutions. However merely translating that into 4 hours of Zoom video presentations and discussions is exhausting for those taking part, but also we need to remember that in this time there are huge number of other negative factors impacting on people’s wellbeing, energy and motivation. This post explored the options and possibilities that could be undertaken instead of merely translating a one hour lecture into a one hour Zoom presentation. Simply translating what we do in our physical buildings into an online remote version, is relatively simple, however it may not be effective. Thinking about what you want that learning experience to achieve and what you want the students to learn, means you can do different things.
At number eight was some thinking I had been doing on timetables, the post was titled: The tyranny of the timetable. When you start down the road, moving from a static timetable to a smart timetable, and then onto an intelligent timetable, you start to realise that the timetable is actually a small part of the work involved. There is a whole lot of data needed to enable the timetable to make smart or intelligent decisions.
A really old post from 2008 was the seventh most popular post. It was about Full Resolution Video on the PSP. Do people still use the PSP?
Climbing to sixth place was a post on change, Steering a supertanker… It’s pretty easy to be honest.
One of my favourite quotes from Terry Pratchett is that “million-to-one chances happen nine times out of ten”. When something awful happens, or freakish, we hear news reporters say “it was a million-to-one chance that this would happen”. At number five was a post on freakish occurrences, “million-to-one chances happen nine times out of ten”
The fourth most popular post was from 2008, up two places from last year, Can I legally download a movie trailer? One of the many copyright articles that I posted some years back. Things have changed since then, one of which is better connectivity which would allow you to stream content direct into a classroom, as for the legal issues well that’s something I am a little behind on the times though in that space.
Moving from place to third was Ten ways to use QR Codes which was not a post about ten ways to use QR codes.
The second most popular post in 2021 is one of the all time popular posts, The iPad Pedagogy Wheel. Published in 2013, this was number one for many years, including last yea,r number two in 2019and number three in 2020. I re-posted the iPad Pedagogy Wheel as I was getting asked a fair bit, “how can I use this nice shiny iPad that you have given me to support teaching and learning?”. It’s a really simple nice graphic that explores the different apps available and where they fit within Bloom’s Taxonomy. What I like about it is that you can start where you like, if you have an iPad app you like you can see how it fits into the pedagogy. Or you can work out which iPads apps fit into a pedagogical problem.
So though I had snow and cold weather in Berlin two weeks ago, it was even colder than that this week in the UK. In the South West we didn’t hit really cold temperatures, though I did experience -6°C one morning this week.
The week started with a Senior Education and Student Experience Group meeting. Originally planned to take place in London, due to a range of unforeseen circumstances we moved the meeting online. It was really useful and interesting to hear about the challenges various universities across the UK are facing.
Some key headlines from the group were (and there are no real surprises here)
Personalisation
Learning Spaces
Assessment and feedback
Wellbeing analytics
Learning analytics
Curriculum analytics
Influencing government and regulators on blended learning
Importance of support for campus (intelligent campus)
Reviewing the curriculum
Culture change
Digital learning environment review
One thing they did want to see more of, which crossed all those areas was research based evidence to support any advice, guidance, products across those areas.
I askedChatGTP, an artifical intelligence tool, what is personalisation of learning was and this was the response. I think tools like this have their place and their uses, but as with any tool understanding what its potential is, is important in knowing how you can use it, and how others might use it.
Disappointed and rather saddened to see the way Twitter is going. Despite that, and though I didn’t plan to, I quite enjoyed the #LTHEChat this week. It was run by an old friend of mine Lilian Soon, and was on accessibility.
One topic which did generate discussion was that of document styles.
I really struggle with getting people to use styles and templates effectively. Most don’t see the point and actually prefer to bold and underline headings throughout their documents and presentations. This is fine for them, but as soon as you need to collaborate on a document, you find that you need to work hard to retain styles and consistent formatting through a document. It’s a similar thing with templates. In theory if you use styles and you change the formatting of the style, then all the instances of the style will be updated. Where people use formatting tools on the actual text, this then doesn’t happen.
Why are styles important, well they are critical for screen readers in navigating documents, but also if a student (or a member of staff) wants to change a document, then styles makes it really easy.
So why don’t people use styles and templates, I don’t know. Maybe it is too hard. I don’t think this is just a training issue.
Also it is not just styles, some people don’t do section breaks instead do lots of hard returns.
I askedChatGTP what is personalisation of learning was and this was the response.
The personalisation of learning is a growing trend in the education field, with more and more schools and institutions adopting personalised learning approaches in order to better meet the needs of their students.
Personalised learning is an approach to education that focuses on tailoring instruction to the individual needs, abilities, and interests of each student. This can be achieved in a number of ways, including through the use of technology, such as adaptive learning software, which can adjust the difficulty of content based on a student’s performance.
One of the main benefits of personalised learning is that it allows students to progress at their own pace, rather than being held back or pushed ahead by the pace of the class as a whole. This can help to improve motivation and engagement, as students are more likely to be interested in content that is challenging but achievable for them.
Another benefit of personalised learning is that it can help to foster a deeper understanding of the material. By allowing students to explore topics in more depth and at their own pace, personalised learning can facilitate a deeper level of learning and retention.
In addition, personalised learning can help to address the diverse learning needs of students, providing support for those who may struggle with certain subjects or have learning disabilities. It can also provide opportunities for advanced learners to challenge themselves and pursue their interests more deeply.
Overall, the personalisation of learning is a promising approach that has the potential to improve the educational experience for students of all abilities and backgrounds. While there are still challenges to be addressed, such as the need for adequate resources and teacher training, the benefits of personalised learning make it an approach worth exploring and investing in.
Not really anything special, then you read this article by Jisc’s Michael Webb and you realise that the shallowness of the content is a result of how ChatGPT works, it is at one level scraping content and then using predictive style text writing for the content.
There are huge opportunities here – this sort of AI really is going to revolutionise how we write and access information, very much in the same way the internet and computers have in the past. If we understand more about the technology, and more about its limitations as well as capabilities we’ll be in a good position to make the most of it. The technology in this area is evolving at a rapid pace, so we’ll continue to monitor and report on progress, and we will provide more guidance in the future on the best ways to make use of emerging tools.
If you didn’t know anything about the personalisation of learning, then you might think this content was it, however personalisation of learning in higher education is a lot more complex, has many layers and is more than what we see here. For example where is personalisation based on geo-location or connectivity or time?
So though I had snow and cold weather in Berlin last week, it appeared to follow me back and this week was rather chilly.
After a week away, I spent most of the week working from home, catching up on stuff from last week and tidying things up before the Christmas break.
I also spent time doing the final preparations for a meeting next week, which originally was going to be in London, but will now take place online.
I spent some time reflecting on a keynote from Taskeen Adam, Designing Justice-oriented Digital Education, at Moving Target: Digitalisation 2022, which I saw last week in Berlin.
Moving Target Digitalisation 2022, Opening 30.11.2022, Museum für Kommunikation (MfK), Berlin – Credit Stefan Zeitz/DAAD
I thought this was an excellent thoughtful insight into the challenges universities face in reflecting where they are and where they need to be in relation to edtech and digital education.
My top tweet this week was this one.
My sketch note on the panel discussion Reframing mobility in and for transnational collaboration: Moving beyond the on-site/online divide #MovingTarget2022pic.twitter.com/pbEmdPZMqF
In writing this blog post, I do recognise that as white middle class male from a Western European background, I know I come from a position of privilege.I am where I am today because of that privilege. No I wasn’t education at Eton, nor did I go to Oxford, but I recognise my background has given me advantages that others didn’t have. It would also be somewhat arrogant if I was to think that I, in isolation, had any answers to the challenges that others face. However I do feel that I have the opportunity to share the experiences and thoughts of others. I also recognise the need to understand and work together on decolonisation.
Decolonisation involves identifying colonial systems, structures and relationships, and working to challenge those systems. It is not “integration” or simply the token inclusion of the intellectual achievements of non-white cultures. Rather, it involves a paradigm shift from a culture of exclusion and denial to the making of space for other political philosophies and knowledge systems. It is a culture shift to thinking more widely about why common knowledge is what it is, and in so doing adjusting cultural perceptions and power relations.
In that context I really enjoyed the thought provoking opening keynote at Moving Target: Digitalisation 2022 was a keynote from Taskeen Adam, Designing Justice-oriented Digital Education.
Moving Target Digitalisation 2022, Opening 30.11.2022, Museum für Kommunikation (MfK), Berlin – Credit Stefan Zeitz/DAAD
I thought this was an excellent thoughtful insight into the challenges universities face in reflecting where they are and where they need to be in relation to edtech and digital education.
Moving beyond ‘digital divide’ narratives, this presentation interrogates how the digitalisation of education can embed or promote material injustices, cultural-epistemic injustices and (geo)political injustices. After expanding on calls for ‘decolonising EdTech’, 3 key arguments framing justice-oriented Digital Education are highlighted along with 4 guidelines on how we can strive to design and implement more justice-oriented digital education.
As we move into a century where the technological way of being is the only way of being imaginable, we need to consciously reflect on the impact that technology has on our way of thinking and being, and resultantly how this is embedded into our education. Taking a justice-oriented approach to digitalising education means actively and consciously seeking to address material, cultural-epistemic and political/geopolitical injustices that digitalising education processes and platforms can embed or promote.
This presentation has three main sections.
The first section unpacks ‘decolonising EdTech’ which means dismantling the relations of power and conceptions of knowledge that are reproduced through EdTech in its fundamental assumptions; its content; its pedagogical underpinnings; its design; and its implementation. Here questions about ethics, equity, epistemology and power are raised.
The second section outlines 3 key arguments framing the design of justice-oriented Digital Education 1.) There is no one-size-fits-all framework for creating justice-oriented Digital Education. Justice-as-content, justice-as-pedagogy and justice-as-process are 3 approaches to use at different moments 2.) Designers and implementers need to examine their subjectivities and how these shape the epistemological framings of the course from its conceptualisation. 3.) Greater emphasis is needed on situational factors outside the construction of the digital learning experience, i.e. factors beyond content, outcomes, and assessments.
The third section wraps up by giving four practical guidelines on how we can strive to design and implement more justice-oriented digital education.
Of course it isn’t just about the decolonisation of digital education, there is the shift required in university structures and cultures.
This keynote got me thinking about this.
London Metropolitan University’s Centre for Equity and Inclusion has this to say on the decolonisation of higher education. I think this reflects the challenge in that diversity and inclusion isn’t sufficient, there needs to be morein order to truly decolonize the curriculum and the university as a whole.
Decolonising education, however, is often understood as the process in which we rethink, reframe and reconstruct the curricula and research that preserve the Europe-centred, colonial lens. It should not be mistaken for “diversification”, as diversity can still exist within this western bias. Decolonisation goes further and deeper in challenging the institutional hierarchy and monopoly on knowledge, moving out of a western framework.
One of the challenges that we face is that we need to decolonise our structural approaches to the way in which we run our universities. Listening to the keynote from Taskeen Adam I was reminded of the struggle this can be, overcoming years, if not decades on entrenched thinking.
One area where I think we have challenges is recruitment and the process of recruitment.
We know from research that a diverse team brings wider benefits than a non-diverse team.
This Twitter thread explains this better than I can.
“Oh, but we cannot compromise excellence for diversity.”
This is a statement that I have heard many times at faculty meetings when trying to hire minoritized scholars (heck, even women scholars).
Diversity increases innovation: diverse groups are known to produce innovative solutions…
Demographic diversity is a proxy for diverse thinking.
This is all pretty obvious but as the opening tweet says you often hear the line, “Oh, but we cannot compromise excellence for diversity.”
So I have heard organisations say, yes we have a policy of diversity and inclusion when it comes to recruitment, but we recruit on merit.
However despite the fact that recruitment takes into account diversity, the process of recruitment is flawed and biased.
Very rarely is a team recruited in one go, generally there is an existing team. We generally recruit individually so as a result we lose the opportunity to have diverse teams that could support decolonisation.
As people leave, new people arrive. We often need those new people to replace the leaver, so we look for skills and background that are similar to the ones that the leaver has. We are looking at the problem from an individual perspective rather than a team perspective. Despite knowing that a diverse team is better, despite having a diversity and inclusion policy, the process of recruitment is biased as it focuses on the gap, the individual skills missing, when someone leaves. Rarely if ever is the holistic picture taken into account.
This process of recruitment can actually reinforce the existing structures and culture, despite the best efforts to decolonise.
This isn’t exclusive to decolonisation, and the talk by Taskeen Adam on this subject reminded me of the challenges that women face in the workplace, disabled people and other groups.
It also reminded me of the challenges in shifting and changing existing cultures and ways of working. Back in the 2000s there was an academic team I was working with who had a very negative culture, one where the students were to blame, they were resistant to change and certainly didn’t embrace digital technologies to support their work. It was quite a toxic culture.
Work was undertaken, probably best described as sticking duct tape to try and fix what was a broken team. It didn’t work. The underlying issues and culture were still there. Solutions that were put in place, were like duct tape, worked for a while, but eventually fell off, as it wasn’t fixing the underlying problems.
Over the years the actual team changed completely, as in people left and new staff were recruited. In none of the original staff were working there, it was a new team, it had changed, however the culture did not. Despite all new people, the culture hadn’t changed, the blaming was still there, as was the resistance to change.
In the end working as a leadership team including myself, with a newline manager, we started from scratch and completely changed the modus operandi or operating model for the team. The ways in which they worked, the way in which they interacted with students and planning on the embedding of appropriate digital technologies. There was consistency of approaches and methodologies. The team and students were provided with a clear vision and strategic objectives.
There was a massive shift in culture and ways of working, which resulted in better outcomes for students, less complaints, less staff sickness, and better morale. We had to have a holistic approach to the way in which the team worked, but as we had a clear vision of what was expected, they had the clarity as well.
When it comes to decolonisation, this is a huge challenge. Even just looking at one area, the shift required in recruitment, is more than just the application of duct tape to fix the problem. Without thinking strategically and holistically about the challenge, the end result will be a much slower journey to decolonisation.
news and views on e-learning, TEL and learning stuff in general…