I am attending a very interesting presentation on user experiences. Introduced by Brian Kelly he gave an overview about the tools users use and offered reasons why institutions should not try and replicate these services but integrate and use them instead.
The next two speakers spoke about how the British Library and Newsfilm Online are designing their sites with the end user as the focus.
There were some interesting video clips of how the (currently unavailable) Newsfilm Online website will develop.
Brian’s take on his presentation (and link to copy of his slides).
http://ukwebfocus.wordpress.com/2007/07/21/talk-on-globalisation-of-social-networks/