Tag Archives: helpdesk


I suspect most people have seen this amusing video about an early helpdesk call.

Of course if YouTube is blocked in your institution you may have a little trouble.

What most people don’t realise is that when this Norwegian comedy skit (not Dutch as was written in the Guardian today) was first uploaded, it was obviously in breach of copyright. The owners, NRK, had not given permission for the clip to be uploaded to YouTube and a take down order was requested.

However how come you can see the clip above, most people who know me will know that I do know a fair bit about copyright.

Well this is the official NRK version, who have their own channel now on YouTube, so NRK uploaded the video and legally I can embed it into my blog above.


NRK are not the only broadcaster who have their own YouTube channel, so do the BBC.  YouTube is becoming more and more useful and less and less problematic as it use to be.