One of the things that the VLE can be used for is to capture the learner voice.
During inspection, Ofsted will look for evidence that providers have a learner involvement strategy and can show how learners are influencing the improvement of provision.
It provides an ideal location for learners to involve themselves in providing feedback and commentary on the provision in the college.
There are various tools that can be used for this, there could be an open discussion forum that allows learners to discuss the college and the provision. Though care must be taken in order for this open forum not to be abused and if moderation does take place that it is open and fair.
A closed discussion forum can also be useful in allowing evidence of discussion and feedback in one place. Within this kind of forum the only people who can see the discussion would be the learner and the college.
A further method of using the VLE would be to use something like the Feedback block on Moodle that allows users of the VLE to provide either a poll of some kind or more detailed feedback on the provision in the college.
The VLE will never be the only way in which colleges can capture the learner voice, however as one mechanism among many it can be useful tool.