Do you have staff in your institution who feel that

“all digital resources must be universally accessible to everyone”

or are they a little more enlightened?

A podcast is perfectly accessible to a visually impaired learner and completely pointless for a hearing impaired learner.

Accessibility only exists at the point of delivery. There can not be a universal accessibly digital resource, can there?

Digital resources by their very nature are often more accessible than a non-digital resource. An e-book can be read out to a visually impaired learner, whilst a real book can also be read out, but this for most books requires a real person to do it, which at 2am can often be difficult for some learners to find when they have an essay deadline!

Brian Kelly on his excellent UK Web Focus Blog has a great post on how one disabled learner is using Second Life and how it is improving access for her.

Well worth a read.