Probably the session that has made the biggest impact on me here at Moodlemoot 2012 was Stuart Lamour’s presentation from Sussex University on Fine-Tuning the Moodle Experience.
What the presentation was actually about was how awful the user interface and user experience is in a standard Moodle installation.
It made me realise that for too long, Moodle development has had a technical focus and has forgotten how important the user experience is.
Can we really be surprised by this, as over the three days here at Moodlemoot we have heard speaker after speaker, delegate after delegate talk about the “scroll of death” and that teachers and learners call Moodle “boring”.
As most people who use Moodle know, the “scroll of death” is a feature of Moodle that arises when you actually use Moodle for anything more than showing people how to use Moodle. If you create a Moodle course with real students, then it slowly fills up with links and resources to the point where if the learner is to get anywhere on the course they have to scroll, scroll and scroll again. Yes there are “solutions”, use the Book module, pages, collapsable topics for example, however I think these “solutions” miss the point which is the problem is that there is a fundamental design flaw in Moodle in how information is presented to the end user. The reason that learners and staff call Moodle “boring” is partly the look, but again it’s linked to that design flaw, presenting the user with links to content.
The problem with “solutions” and these are well known, is that they don’t really solve the problem. We might need to take a step back and work out what we actually want Moodle to do and start again.
I had hoped that Moodle 2 was going to be a revolution in course delivery, the reality was that from the front end perspective, it was merely an evolution of 1.9. There may have been a revolution in the back end of the system, but from the user perspective there was no real revolution.
Is it time we start thinking, not about Moodle 2.3 or 2.4 but start thinking about what Moodle 3.0 will be like? Do we need to start getting some heavyweight designers and importantly UI and UX experts into redesigning Moodle? What do you think?