Posterousing the Learner Voice

Talking with a manager today we were discussing how we could use various technologies to capture the learner voice. In the FE sector the learner voice has become strategically important and is part of the inspection framework.

There is a great focus in the Common Inspection Framework on involving learners in developing policies, provision and activities. This builds on the learner voice concepts and involvement strategies that are common in the FE sector. Ofsted are likely to expect similar strategies across all provisions, not just colleges and LSC provision.

It’s not as though we didn’t listen to learners in the past, we certainly did, but we probably didn’t have the systems and processes to effectively capture the learner voice and importantly feedback to them.

In my own college we have a robust system for capturing the learner voice across the college, however it doesn’t capture all the feedback. Sometimes learners want to provide feedback on their own curriculum area (which they can do as part of the college wide learner voice) but may not think it important enough to talk about at a college level, but want their voice heard at a “local” level. Also though the system is robust it may not always capture everything. There is also a need from a local perspective in capturing evidence that would feed into the Self-Assessment Report (SAR) and be used to develop a plan for the following year.

So back to the conversation with the manager.

We both knew that we could tap into the existing system, but wanted to allow learners to use video and audio. We already have the technology in the classroom and the library to capture video and audio (using the iSight camera and microphone built into the iMac). Learners could also capture video and audio using their mobile phones, these media files can then be easily moved to the computers or sent direct.

The key question then was where should the learners send their media files?

Using e-mail was rejected very early on, we have limited space for our e-mail and archiving and saving attachments seemed very clunky and time consuming. That was also the reason using gmail was also rejected.

We also wanted a simple system for learners, so using a service like Blogger or WordPress went out the window.

In the end we started looking at Posterous.

Posterous originally started as a service that allowed you to use a single e-mail account to send “stuff”. Posterous would then convert the stuff into a blog with separate postings for each individual e-mail. Posterous will also automatically encode the video and audio too. But this would only work (at that time) with a single e-mail account, so not entirely suitable for the needs of the manager.

However recent updates from Posterous have created a mechanism that would work for capturing the learner voice.

You can create a Posterous blog and then “anything” sent to a specific e-mail account you choose, whateveryouwant@posterous.com. So you can give that e-mail address to your learners who can then send their video and audio files to it. They can also send text, or photographs of handwritten comments.

Once received at Posterous, the e-mail (with the stuff) is held in a moderation queue, once moderated it will be published. Now you probably don’t actually want this content in the public domain (dirty laundry and all that) another nice feature of Posterous is the ability to make the blog private.

So learners can easily create media files, using college equipment or their own devices or phones. They can e-mail these to Posterous, which will encode it for the web. The manager can get notifications via e-mail and so will know when learners have posted stuff. They can moderate the “postings” so they appear on the blog. They can then view what the learners have said. The manager can also open out the blog to other staff who have an interest.

At this level the system works quite well.

To take a stage further, the manager can add tags to postings, making it easier to see if there are pattens or collate from different groups.

The learner voice is important, using technologies such as Posterous makes it easier for learners to use different media and for some learners a different mechanism that they prefer, to enable their voice to be heard.

Flipboard – iPad App of the Week

Flipboard – iPad App of the Week

This is a regular feature of the blog looking at various apps available. Some of the apps will be useful for those involved in learning technologies, others will be useful in improving the way in which you work, whilst a few will be just plain fun! Some will be free, others will cost a little and one or two will be what some will think is quite expensive. Originally this feature focused on iPhone and iPad apps, however I have now expanded to include Mac, Windows and Android apps.

Named Apple’s iPad App of the Year and one of TIME’s top 50 innovations of 2010, Flipboard is a fast, beautiful way to flip through the news, photos and updates your friends are sharing on Facebook, Twitter, Google Reader and Flickr. See your social media in a magazine layout that is easy to scan and fun to read. Share articles and photos, comment on posts, and like or favorite anything. Customize your Flipboard with sections created from your favorite people, lists, groups and blogs on Twitter, Facebook, Flickr and Google Reader.

Your Flipboard is everything you care about in one place. It’s your magazine. It’s your Flipboard.

This week’s App is Flipboard.

Free

When Flipboard was first released it was hailed as the app the iPad was made for.

Robert Scoble said:

What is Flipboard? It turns your Facebook and Twitter account into something that looks like a magazine. It also lets you build a custom magazine, either by choosing from Flipboard’s pre-built curated “boards” or by importing Twitter lists. This is a very powerful and engaging way to read Twitter. You can also turn a single person’s Twitter account, or a single brand’s Twitter account, into a Flipboard. For instance, you can follow Techcrunch on Twitter with it and it will turn Techcrunch into a beautiful magazine-like interface that’s easier to read than any other reader.

Even Apple liked it a lot and called it their iPad App of the Year 2010.

Now to be honest I did quite like it, but certainly didn’t think it was that “fantastic”. It did what it did very nicely, however it couldn’t be configured to suit my specific needs. It had little support for RSS or Google Reader, so though it was worth flicking through now and again, other RSS readers seemed more useful.

The most recent update though added some new features which now make what was a good App into a really useful more innovative App.

Flipboard now syncs with Google Reader, making it much more useful if you subscribe to various different news sites and blogs.

It is now easier to view Flickr.

You can strip down what you see from your Twitter or Facebook streams.

It is now much easier to share across different networks what you are seeing on Flipboard.

Oh it seems a little faster too…

So basically the app is a different way of engaging and interacting with other sites and services. It does it in a way that is easy, simple and intuitive for most people.

It does seem a little weird that an app which emluates the page turning of a mgazine or newspaper is such a popular app for the iPad. Maybe we are all a little analogue in our own way and appreciate the ability to flip over pages….

Get Flipboard in the App Store.

Using the Activboard more

Last week I wrote about using the VLE more. This post is about using the Activboard more. Activboard is Promethean’s brandname for their Interactive Whiteboards.

Probably better to read this post and the VLE post in conjunction with my blog post on cheese.

Using the VLE and the Activboard is one part of a wider strategy in increasing holistically the use of ILT in our college to enhance and enrich the learning process. It isn’t nor has it been about using JUST the VLE for web based learning, or ONLY using the Activboard in the classroom, it’s about using the available technology to solve problems and improve the learning experience. We have Activboards in every teaching space, this benefits the learners by providing a computer and internet access to every teaching space. They also ensure that every teaching space has a projector, speakers and a printer.

Yes there are issues and problems with IWBs however like any learning technology there are things they do well and things they do badly. Do they reinforce a particular style of teaching, well only if you let them… Bad teaching is still bad teaching regardless of the technology available and other systems and protocols should be place to improve the quality of learning. No one is forced to use the Activboard for every session, but practitioners have the choice.

At a very simple level many practitioners will use the Activboard in the same way they would use a traditional whiteboard, by using it to take notes, write responses, or provide guidance to learners on the subject and topics in that lesson. The Activboard has many advantages over whiteboards with the main ones been: it has multiple pages; it can be prepared in advance; it can be saved.

The multiple page feature of the Activboad allows all the text and commentary from the lesson to be available throughout the lesson. With a traditional whiteboard you would rub off what had been done and start afresh. With the multiple page functionality it is possible at the end of the lesson to review every Activboard page that has been done.

The multiple page feature also means that it is possible to prepare Activboard pages in advance. Yes you can use Powerpoint or another presentation tool, but sometimes it is easier or makes more sense to use the Activboard.

The fact you can save Activboard sessions means that this takes the use of a whiteboard to a new level. Practitioners will be able to reuse sessions in different lessons (either with different groups or the following year). Sessions can be printed, they can be given to a learner or placed in a teaching file. If practitioners save, print and export their Activboard sessions, both learners and practitioners can access these sessions at a time and place to suit them. By exporting sessions as PDF, these resources can then be e-mailed or placed on the VLE for remote access.

In my mind these “basic” functions of the Activboard should be seen to be normal usage by practitioners.

So the next question is how do practitioners take their use of the Activboard to the next level?

You could use the process I outlined in my article using the VLE more. Get the practitioners from a particular curriculum area to attend a session on the different capabilities of the Activboard. This session should be not too long, a hour is certainly practical. Within the session various functions of the Activboard are demonstrated and a short explanation on a learning or administrative problem that it solves.

All the practitioners then choose at least one function that they will use with their learners on one of their courses. This could be using the Activexpression learner response systems, using audio and video within the Activboard, drag and drop, etc… There are lots of ideas on Promethean Planet.

They will then report back (say in a team meeting) on the impact and outcome of using this functionality, before choosing the next feature, and so on… They may want to involve their learners in this process too.

This is about moving the responsibility of using the Activboard to the practitioner, and their continuing personal development in the use of the Activboard to enhance and enrich the quality of the learning experience.

e-Learning Stuff Podcast #070: James Clay is so annoying…

Janina Dewitz and David Sugden discuss why James Clay is so annoying…

With James Clay, David Sugden and Janina Dewitz.

This is the seventieth e-Learning Stuff Podcast, James Clay is so annoying…

Download the podcast in mp3 format: James Clay is so annoying…

Subscribe to the podcast in iTunes

Shownotes

100 ways to use a VLE – #11 Integrating Turnitin

A decent VLE will allow you to integrate different tools and services into it.

Turnitin is a service that allows both learners and staff to check the originality of their work and then some…

Turnitin is far more than just a plagiarism prevention and originality checking tool. Turnitin is an integrated set of tools that helps educators manage the process of delivering meaningful feedback during the entire writing process – from drafts through reviews, revisions and even reflections.

Now you could simply link to Turnitin from your VLE, however what you can do with a VLE such as Moodle, is to integrate it into the assignment submission process.

What this means is that both practitioners and learners don’t need to create new accounts to use Turnitin, the process is automated. The feedback, grading and originality reports follow the same kind of format that Moodle uses for its own built-in assignments. That familiarity makes it relatively easy for both practitioners and learners to start using Turnitin if they are use to the assignment module already.

The process for a Turnitin assignment is pretty much a similar experience to adding a “normal” assignment to Moodle. You can either write up the brief or you can upload a document (you know write up the brief, better for the learners).

You can choose whether your learners cut and paste in their assignments or upload their assignment as a file. The originality process can then be adjusted according to your needs.

The key really with Turnitin is to use it as a learning tool with learners. Integrating it with the VLE allows this for many to be an easier route into using it effectively.

Of course you do need a subscription to Turnitin and it’s not a free (or what I would call a cheap) service. However experience from my own and other institutions in using Turnitin to support learners on what originality actually means and avoid palgarisim, Turnitin is a very good tool and effective.

The Daily – iPad App of the Week (well not really)

The Daily – iPad App of the Week (well not really)

This is a regular feature of the blog looking at the various iPhone and iPad Apps available. Some of the apps will be useful for those involved in learning technologies, others will be useful in improving the way in which you work, whilst a few will be just plain fun! Some will be free, others will cost a little and one or two will be what some will think is quite expensive.

This week’s App is The Daily.

Introducing The Daily – the first digital news publication with original content created every day exclusively for the iPad. Built from scratch by a team of top journalists and designers, The Daily covers the world: breaking news, sports, pop culture, entertainment, apps, games, technology, opinion, celebrity gossip and more.

The Daily has the depth and quality of a magazine but is delivered daily like a newspaper and updated in real-time like the web.

Great stories, photos, video, audio and graphics come alive the more you touch, swipe, tap and explore. The customized sports section allows you to follow your favorite teams’ scores, pictures, headlines – and even players’ tweets.

Free, weekly subscription $0.99, annual $39.99

There has been much written and talked about Rupert Murdoch’s new iPad “newspaper” The Daily. I even got an e-mail from their marketing people with nice links to media such as this YouTube video.

Nice.

I thought this would be an ideal app for my App of the Week column.

So rather than just rely on the press release I decided to go and download the app and subscribe. However after searching for a while on the iPad and then in iTunes I couldn’t find it… I thought it couldn’t already have dropped off… so I went to Macrumors found the link and went to download the app…

At which point I was faced with this message!

Though I have downloaded US Apps before, I can only use free Apps from the US store, as I don’t have a US credit card I can’t buy US only apps and likewise I can’t pay for an in-app subscription either…

As a result I can’t read or really review The Daily. No point either as though I do have an international audience for the blog, the target audience is the UK education sector.

So sorry no review of The Daily, until it comes to the UK. In the meantime go and buy a paper newspaper….

New devices, new ways of learning Presentation

A week or so ago I was in London for the Learning Technologies conference. This conference is aimed much more at workplace learning than at the education community.

I was invited to speak on the potential and power of mobile technologies and the impact they have had and will have on learning in the workplace.

The proliferation of powerful mobile devices in the past 24 months, combined with a savvy population of users has led to a change in the way we use information. Many of us now expect to be able to read and interact on the move using smart devices like the iPhone and Android phones, or the iPad. At the same time, e-books and readers allow us to carry thousands of books in one device. Potentially this could be a great moment for extending learning – but what is the role of the L&D function in all this?

Here are the slides from the presentation I gave.

100 ways to use a VLE – #82 Collating links

I was once a Business Studies and Economics lecturer and I taught the subject for many years. I use to at that time use a range of learning technologies, which at the time was quite innovative, but today would be considered old hat or even backwards.

One thing though that I did use quite early on was the web and got my learners to use it to find useful news stories and share them in class. I would then collate those links and share them on our “learning platform” which at the time was simply a website I had created…

Now today there are a wealth of social bookmarking sites out there such as Delicious, Diigo which make this really easy. Students can save their website links, tag them and using a shared tag these can be easily seen by others on the course.

However these services are a somewhat dependent on learners creating accounts for these services and not all learners will want to and can you really force learner to create an account on a social bookmarking site just for the course? Unless they use it on a regular basis, they are probably unlikely to use it anyhow, or even remember to use it. That’s a reason why using a single account with a group of learners may not work either…

However if you are using the VLE, then all your learners will have an account for that and the VLE can be used as a place for learners to not only post their links, but also why they think the link is useful and how it helped them.

There is nothing to stop the practitioner taking the links and adding them to a social bookmarking service such as Delicious.

Using the VLE more

The problem with the VLE sometimes is that practitioners often use it merely as a glorified content repository and not much more.

So how do you get practitioners to use the VLE more?

Well you could use a model approach or grade use of of the VLE.

These can take time, and time is sometimes not always available.

One way is to get the practitioners from a particular curriculum area to attend a session on features of the VLE. This session should be not too long, a hour is certainly practical. Within the session various functions of the VLE are demonstrated and a short explanation on a learning or administrative problem that it solves.

All the practitioners then choose at least one feature that they will use with their learners on one of their courses. Features could include voting, feedback, discussion forum, photo gallery.

They will then report back (say in a team meeting) on the impact and outcome of using this functionality, before choosing the next feature, and so on… They may want to involve their learners in this process too.

This is about moving the responsibility of using the VLE to the practitioner, and their continuing personal development in the use of the VLE.

Focus on the technology or not?

So what comes first, technology or pedagogy?

You will often hear people, especially at learning technology conferences talk about how we focus too much on the technology and we should be putting learning first, focus on the pedagogy. Put pedagogy first and then apply appropriate use of technology to solve that pedagogical problem. It’s as though there is a problem about talking about technology and the use of technology without putting the pedagogical problem at the forefront.

Of course if we put technology first, then we could be seen to be shoehorning technology into the learning, a bolt-on perhaps…

Or not!

I do wonder about the point of a learning technology conference that doesn’t give weight to the very technologies that we are discussing and presenting about in these events and conferences.

It’s not always about the technology, however in order to utilise technology effectively and efficiently, it is vital that practitioners are aware of the potential and availability of technology.

How else are they going to apply the use of technological solutions to learning problems?

Most practitioners are more than aware of the learning problems they and their learners face, what they need are solutions to those problems.

The issue I have with putting the learning problem first at conferences and events is that implies that everyone has that specific learning problem and that one solution fits.

Really?

Yes there are generic learning problems that we face, but most learning problems will be subject to who is leading that learning and who the learners are.

In the end what happens is that learning problems become adapted to fit other learning problems and it’s not always a good fit, so the technological solution becomes less of a solution and becomes more of a problem.

The issue is much more about context.

In the context of the classroom or lecture theatre, a practitioner is facing a series of learning problems that need solving. Some of these if not all of them can be solved using traditional learning methods and processes. However some of them can be solved smarter, more efficiently (ie cheaper) or solved faster using learning technologies.

This comes back to the earlier point that, it is vital that practitioners are aware of the potential and availability of technology. When they know what is available and importantly what it is capable of then they can apply technological solutions to their learning problems.

Likewise in the context of an event or a conference session, the focus can be on the technology, as we don’t know what the learning problems are, and to be honest there are too many variables in play that would allow us to effectively start with the learning. By moving the focus onto the technology, we can start to improve the knowledge and skills of practitioners to ensure that they are aware of the potential of different technologies in order to support them solving problems and meeting challenges they face with their teaching and with their learners.

So when I have led sessions on mobile learning, I have often put the focus on the mobile technologies even though I know that mobile learning is not about mobile devices, but about learning. However by explaining to practitioners what can be done with the PlayStation Portable (PSP) and what it is capable of (especially with the GO! Camera attached), the practitioners in that session will be aware of the potential of the PSP and when they next face a pedagogical problem they will know then if the PSP is a solution for the learning and their learners. I know a Sports Lecturer for example who did just this. His learners needed to study body movement analysis, in the past they used pencils and paper out on the sports field, it worked, but wasn’t entirely practical. By changing to using the PSP and camera they were able to not only video and photograph sports movements, they could review them in the field (on the PSP’s large screen) and also refer back to them once back in college. When I led that session on PSPs, there was no way that I could have known about the curriculum, learners of everyone in that room, any learning problems I started with, wouldn’t be relevant to many people in the room and I could have lost them before we even started. When talking about the PSP as a solution, I know from experience that practitioners would have said, “well that wouldn’t work with my subject” or “well my learners are different, so that wouldn’t work”.

Part of the issue is that I find many practitioners can’t visualise outside their subject and context, so find it difficult to adapt solutions for different problems, to problems of their own. However given a more open view on the subject, if they are aware of the potential then they can often apply the use of technology to their solution and solve their problems. In other words it’s an ownership issue.

The real challenge is that new technologies (and I am thinking mobile here) offer radically different solutions to learning problems and practitioners though can apply the technology to their own problems, don’t always see the potential to do more and to do it better, as the solution is out of a traditional learning context.

So yes by putting technology first at events and conferences we can solve pedagogical and learning problems. However there is a bigger issue in how we fundamentally change what we do, because in the main we have always done it that way and practitioners and learners have expectations that it will be done that way. When you remove them from this comfort zone then you have a bigger challenge than just thinking what should we focus on, technology or pedagogy.

However you have to start from somewhere and by explaining the potential that learning technologies offer, you are starting from a good place that will open minds to future potential and possibilities.

news and views on e-learning, TEL and learning stuff in general…