Tag Archives: dave white

We are all of these…

Avon Gorge

Over on “Don’t Waste Your Time” David Hopkins posts a nice cartoon of how to support staff in using emerging technologies and his interpretation of the roles within the cartoon.

Supporting emerging technologies

‘Laggards’. Those who follow on once a technology has proven itself.

Late majority. Those who will join the implementation of something new once the initial buzz has quietened down and the research is starting to support its use.

Early majority. Like those in the ‘late’ majority, they will wait for the back to be broken on the testing and development before adopting and implementing, but will have been keen observers from the start.

Early adopters. Being involved and helping developing new uses for existing technologies (as well as driving developments) the early adopters will often be closely tied with the ‘innovators’ through professional connections.

Innovators. The first to know, the first to try, and sometimes the first to fail. These ‘technology enthusiasts’ will not stop when something doesn’t work, they’ll often try again, alter their approach or expectations, and keep looking around to see if there’s anything else they could use to improve work or learning efficiencies.

This is a nice model and people who are responsible for embedding the use of learning technologies will very likely recognise these stereotypes.

David asks with whom you identify with?

My observation is that we are all of them. Which one we are depends on which technology we are using.

For a long time I was a laggard (sceptic) with regard to Second Life and virtual worlds, really couldn’t see the value and how it could be used in an effective (and efficient) manner to enhance teaching, learning and assessment. It took a while and I remember seeing a fantastic presentation from Bex Ferriday on how Second Life was been used to create art displays that couldn’t exist in the real world. However despite that really nice exemplar, I still remained very much a conservative sceptic with regard to Second Life.

On the other hand, having used mobile technologies for years before the iPhone and the iPad (going back to the 1990s), I would describe myself as an innovator with regard to mobile learning. Very much the enthusiast and early adopter.

I would describe the model above more of an continuum than discrete roles that we fit into, and that where we sit on that continuum depends on where we are and how we use the technology. When you start to talk like that you suddenly realise that the Visitor and Residents model from David White and the work undertaken by him and Donna Lanclos resonates much more.

You could describe the enthusiast and early adopters as resident’esque behaviour and the behaviour of sceptics and the conservator majority as that of visitors.

One of the aspects of the V & R model I like is that as well as the horizontal continuum you also have a vertical continuum where technology is used between a professional and personal capacity.

Many years ago I was delivering training to a group of sixth form staff, one practitioner was quite proud of the fact that she was a technophobe, however when questioned further she not only used the internet, but used IM and Skype on a regular basis to talk to her daughter in Australia! What is apparent talking to many practitioners who don’t see the need or feel they can use technology to support teaching, learning and assessment, in their day to day life use technology all the time for their own needs and in their non-work life. These individuals can be sceptics in a professional capacity, but early adopters in their personal use of technology.

Models like the one above which shows learning technologists as bridging the chasm assume that there is a chasm that needs to be bridged and that people aren’t willing to cross it. It assumes that people’s view of technology is consistent across all technologies. It can be a starting point, but if you then move to the mapping exercise of the V & R model then it helps practitioners (and managers) realise that they are early adopters and sceptics and everything in between and that all of them can help each other to cross the many different technological chasms out there.

Of course one of the real challenges is to do this is from an holistic organisational perspective and get everyone to start to embed and increase their use of learning technologies where appropriate to enhance and enrich teaching, learning and assessment.

Visitors and Residents: Useful Social Media in Libraries

Old Book Shop

Ned Potter has published an interesting slidedeck on the relevance of Dave White’s work on Visitors and Residents on social media in libraries.


He describes the many different ways in which libraries can engage with users and visitors using a range of social media tools. One of the challenges when using social media in libraries is to focus on using it as a broadcast mechanism and not thinking about how to engage and interact with users.

There are lots of existing and new tools out there that can be used to promote, engage, collaborate and inform.

He does make the usual assumption of seeing the concept as separating visitors from residents into two distinct groups, when as Dave White makes clear in his video is much more of a continuum. When it comes to social networks people can be both visitors and residents depending on the context and what they need or are doing. You can be a visitor to Facebook, but you can also be a resident in Facebook. Resident in a personal capacity interacting with friends and family, and a visitor in a professional capacity, going to Facebook pages as and when required.

I made the same assumption myself when I blogged about Visitors and Residents back in 2008.

Dave’s recent video on Visitors and Residents and the mapping exercise shows much more clearly how the concept can be used to describe how an individual interacts with social media, and additionally the continuum between professional and personal.

Understanding how both the concept of Visitors and Residents and  social media can be used to increase usage and engagement with users of the library is really useful, and Ned’s slidedeck and accompanying blog post gives you lots to think about.

One suggestion that I found helps, is if the entire team engage in using social media and that the tools are also used for internal purposes. This helps build familiarity with the tools, but also helping to understand what sorts of activities on social media work and what may not. One of the questions you will need to ask is how are you going to increase the social media capability (media literacy) of your team?

Image source: The Shop of Books.

 

Taking the time for ALT-C 2014

altc201401

Last year I missed ALT-C, the Association of Learning Technologies annual Conference, as I had literally just started at Activate Learning. Though the conference coincides with the start of the academic year in FE, I did manage this year to attend the second day at the conference.

This has been for me for over ten years one of the best conferences on learning technologies, the topics, issues and subjects that are covered are inspiring, informative and certainly make you think about what you do and what you are going to do.

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The sessions at this year’s conference have been just as inspiring and as good as I have seen in previous years. I particularly enjoyed Catherine Cronin’s keynote and the session from Dave White.

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As well as the informative sessions, it is also good to make contact with fellow learning technologists from HE, FE and other sectors. Sometimes the conversations over coffee are as useful and interesting as the sessions in themselves.

It’s a pity that I could only make one day this year, but I certainly am going away with lots to think about and follow up over the next few weeks.

Churning and Waving

At a recent presentation by Dave White, he used the word churning to describe the rapid pace of change we went through around 2007. That was the year most people joined Twitter, it was the year that Facebook became mainstream, YouTube was starting to hit the big time. There were all these new services and tools, some of which are still with us, some of which have disappeared, Jaiku anyone?

There was a lot of excitement at that time about new services and whenever new services were announced we all went and signed up for it. Did you sign up to Plurk and so on?

These services were so popular that in the end the only way that they could work sometimes was by restricting access to invite only.

Google Wave for me was a turning point, a really great idea, that everyone wanted to be part of…. however it didn’t quite turn out as expected.

It was invite only and as a result, individuals got access and not communities, so even though it took me a while to get an invite for Wave when I did, very few people I knew had access. You can’t really use Wave on your own, so I didn’t use it, by the time access was opened, it was too late, people like me had moved on, well more moved back to Twitter.

I felt at this point that the constant excitement of the new was over. We had moved from a time of “churning” or flux to a time of consolidation. It was now less about finding new, more about using what we had.

That’s not to say new services don’t come along, I for example am really liking Instagram. But the rush for the new is no longer the driver. For some though they are still churning, they are still looking for the new. I just don’t think it’s there.

We may in the future go through another churning phase, but until that time, it’s now the time to use the services for stuff, rather than the time of finding new services.