Visitors and Residents

When I was at FOTE 09 a few weeks ago I stayed overnight and went out for a meal at a terrible Italian restaurant; one of the problems I have visiting different parts of London is that I am merely a visitor and unlike the local residents do not know the best places to eat. I remember visiting London a few years ago and my sister-in-law who lived in London at the time (a resident) took me to a wonderful local pub with fantastic food. The more I visit London the more confident I get with getting about (on foot and on the tube) and knowing which places to avoid and when and which places to seek out and try. First time visitors to London know it differently to those that visit more often and likewise people who live in London will know some places better than others. Visitors and residents know London in different ways and the same can be said for those who use digital and online tools and services. I really don’t want to use the term digital world as I don’t think it is a useful term.

Last year we discussed the concept coined by Dave White of Visitors and Residents and how this relates to how people interact and use the online and digital tools and services out there.

Dave has made a video of the presentation he gave at ALT-C 2009 and it makes for interesting viewing.

You can read more on his blog.

Most people should by now realise that the age demarcation of the digital native and digital immigrant is a flawed concept and should not be relied upon. Projects and research have again shown that young learners are not digital natives and often have issues with digital and online technologies.

From the MoLeNET programme for example.

The experiences of several MoLeNET projects suggests that not all young people are the “digital natives”…

“We came to this project with an unspoken belief that young learners would innately understand how these devices worked, we quickly came to understand that, while they can use them well on a superficial level, more demanding tasks stretched their knowledge of the technology”.

The key lessons to remember is that you can’t assume that younger learners will be confident in how to use new technologies, likewise also don’t assume that older learners will not know how to use technologies.

If you are an online resident it can sometimes be difficult to remember that a lot of people are merely visitors and that they may not fully undertstand the local customs, practices or best places to go.

6 thoughts on “Visitors and Residents”

  1. Indeed from the “local” perspective the terms are “regulars” and “hmmmm… they’re not from round here are they…”

    My trick is to always pretend I’m a local wherever I go… what does that make me?

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